Jake Macdonald
Aberdeen,Aberdeenshire
Summary
Dynamic professional with extensive experience in team supervision and training. Skilled in communication and problem-solving, effectively resolving operational issues to maintain seamless workflow and high productivity levels. Committed to fostering a collaborative environment and enhancing overall team performance.
Overview
7
7
years of professional experience
Work History
Team Leader
Home Bargains
Aberdeen, Aberdeenshire.
06.2022 - Current
- Managed day-to-day retail operations, ensuring smooth store performance and high operational standards.
- Oversaw inventory management, including stock ordering, deliveries, and stockroom organisation.
- Analysed sales reports and trends to identify opportunities for growth, and improved performance.
- Halved the SNS 'Stock no sales' list from over 100 to 50 within the first two weeks of taking full responsibility for it.
- Vast experience working with teams of 15 individuals on site at one time, working towards a coherent goal.
Night Shift Manager
Sainsbury's
Aberdeen, Aberdeenshire.
07.2019 - 08.2020
- Supervised night shift operations, coordinating team activities to maintain high productivity levels.
- Trained and mentored new staff members, fostering a collaborative environment to enhance performance.
- Resolved operational issues promptly, minimising disruptions and maintaining seamless workflow during shifts.
- Communicated effectively with day shift management, ensuring smooth handover of tasks and responsibilities.
- Trained new night staff, fostering a culture of professionalism and attention to detail.
- Organised staff schedules, balancing workload and adhering to labour budgets.
Education
GCSEs - Varied
Aberdeen Grammar School
Aberdeen01-2016
Skills
- Team supervision
- Task prioritising
- Task delegation
- Tolerance and patience
- Constructive criticism
- Hiring and firing
Languages
Swedish
Proficient
C2
Accomplishments
- Promoted to night shift manager within 9 months of becoming a night shift employee.
- Got hired first time at Homebargains, despite that role receiving a lot of interest.
Timeline
Team Leader
Home Bargains
06.2022 - Current
Night Shift Manager
Sainsbury's
07.2019 - 08.2020
GCSEs - Varied
Aberdeen Grammar School