
I am a motivated Business and Marketing student with 3 years of retail experience from Tesco where I progressed from Colleague to Shift Runner. This has taught me foundational leadership skills which I am looking to develop through a professional workplace placement. I am hard working and motivated to continue learning, improve customer satisfaction and contribute to a positive working environment.
During my time at Tesco I have experienced many aspects of operating in a large, complex and fast-paced working environment. I started on checkouts, but am now Shift Runner in charge of ensuring operational standards are met across the checkout function as a whole, including coordinating colleagues, ensuring a high level of customer service from everyone all while managing day-to-day tasks such as rotas, incident reports and keeping checkout area presentable for customers.
This experience has taught me how to make complex decisions quickly as the public expect standards to be maintained at all times.
Alongside my University studies, I am committed to broadening my practical skills. I am currently completing Google's AI Essentials as I recognise the importance of AI skills in the modern workplace. In addition I am completing Excel Skills for Business. These courses are self funded are building my confidence in new areas.