Jake La Gette
Nottingham,Nottinghamshire
Summary
A dedicated professional with expertise in customer service and sales techniques, demonstrating strong empathy and effective teamwork. Ensures seamless operations and customer satisfaction within all aspects of work. Effective communicator with proficiency in visual and media representation and multitasking abilities committed to enhancing performance and pursuing opportunities for growth within all future job roles.
Overview
5
5
years of professional experience
Work history
Social media coordinator
Self employed
Nottingham, Nottinghamshire
2024.08 - Current
- Assisted in implementing new techniques to enhance social media performance.
- Supported development of tailored marketing plans based on client requirements.
- Responded to client queries promptly to maintain high standards of customer service.
- Provided custom content upon request to align with the planned schedule.
Customer assistant
Game - Frasers Group
Nottingham, Nottinghamshire
2023.09 - 2024.10
- Executed cash transactions accurately to uphold financial integrity and professionalism.
- Stocked shelves regularly for easy access to products by customers.
- Facilitated collaboration with team members on tills and shop floor to enhance operational efficiency.
- Sold related products at point of purchase boosting overall sales volumes.
- Communicated daily offers to customers, promoting in-store deals and discounts.
- Helped customers with problems or queries when needed.
Swim instructor
Volunteered at school
Nottingham, Nottinghamshire
2020.11 - 2021.05
- Conducted regular assessments tracking student progress effectively.
- Supported swimmers by developing lesson plans tailored to enhance skills across all levels, preferences and capabilities.
- Enhanced safety by vigilantly monitoring swim sessions.
Education
Bachelor of Science - Aerospace Engineering
University of Birmingham
Birmingham 2025.10 -
A-Levels - Maths (Grade: A) - Physics (Grade: B) - Product Design (Grade: A)
The West Bridgford School
Nottingham 2023.09 - 2025.06
GCSEs - English - Maths - Physics/Chemistry/Biology - Engineering - Spanish - History - Computer Science
The West Bridgford School
Nottingham 2021.09 - 2023.06
Skills
- Visual intelligence
- Multitasking capabilities
- Strong empathy
- Cash handling
- Stock replenishment
- Complaint handling
- Customer Service
- Confident communicator
- Sales techniques
- Effective teamwork
References
References available upon request.
Timeline
Bachelor of Science - Aerospace Engineering
University of Birmingham
2025.10 -
Social media coordinator
Self employed
2024.08 - Current
Customer assistant
Game - Frasers Group
2023.09 - 2024.10
A-Levels - Maths (Grade: A) - Physics (Grade: B) - Product Design (Grade: A)
The West Bridgford School
2023.09 - 2025.06
GCSEs - English - Maths - Physics/Chemistry/Biology - Engineering - Spanish - History - Computer Science
The West Bridgford School
2021.09 - 2023.06
Swim instructor
Volunteered at school
2020.11 - 2021.05