Jake Jones
London
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Multi faceted and excelled in all lines of work taken on. Capable of learning fast and efficiently.
Overview
5
5
years of professional experience
Work History
Operative
Ringway
07.2021 - 08.2024
- Maintenance and new fittings of infrastructure for TFL.
- Callouts to accidents and urgent work.
- Performing risk assessments and method statements.
- Using various machinery such as abrasive wheels and concrete breakers.
- Communicating actions taken and incident reports to office staff.
- Worked outside in all weather conditions.
- Completed apprenticeship resulting in a distinction in Highways Maintenance skilled operative L2
Barista
Royal Artisan
03.2021 - 06.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Used POS system to accurately enter orders and process payments.
- Performed stock takes daily accurately
Bartender
Farmhouse Essex
11.2019 - 02.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed strict recipes and drink measurements to minimize product used.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Education
APPLIED SCIENCE - Double Grade Pass At Level 2,
Harlow College
Harlow06.2018
GCSES - 5 English Language, 4 English Literature, 5 Maths
King Harold Academy
Waltham Abbey07.2016
Skills
- Equipment Operation
- Safety Compliance
- Teamwork and Collaboration
- Customer service expertise
- Team training and development
- Time management and efficiency
- Motivated and takes initiative
- Collaborative mindset
- Complaint Handling
Timeline
Operative
Ringway
07.2021 - 08.2024
Barista
Royal Artisan
03.2021 - 06.2021
Bartender
Farmhouse Essex
11.2019 - 02.2021
APPLIED SCIENCE - Double Grade Pass At Level 2,
Harlow College
GCSES - 5 English Language, 4 English Literature, 5 Maths
King Harold Academy
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