jake heath
Northwich,Cheshire
Summary
I am a very motivated and enthusiastic individual with experience working independently and as part of a team. I am well organised with a methodical approach to work. Able to work under pressure meeting both targets and deadlines. I take pride in resolving difficult situations to the best of my ability.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Groundworker
t finlay groundworks and property maintenance
Northwich, Cheshire
05.2023 - Current
- Established positive relationship with members of public affected by groundworks.
- Supported construction by carrying out tasks related to drainage, foundation works and bricklaying.
- Maintained hazard-free working environments, reporting health and safety issues to site management.
- Operated machinery to lay driveways and footpaths to exact customer specifications.
- Carried out tarmacking, mixing concrete and transporting materials, following supervisor's direction.
- Stored tools and equipment in safe and secure area.
- Identified and wore appropriate PPE required for various tasks.
Plumbing and Heating Engineer
brazendale heating and plumbing
Northwich, Cheshire
09.2021 - 04.2023
- Took steps to understand workplace hazards to comply with safety rules and procedures.
- Worked to deadlines and timescales and liaised with managers and customers for schedule changes.
- Offered detailed advice on product and service benefits.
- Offered prompt solutions to maintain customer satisfaction.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Recorded and processed customer data accurately.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
Education
GCSEs -
university of chester academy northwich
Northwich, Cheshire 09.2016 - 06.2021
Skills
- excellent communication skills
- exceptional customer care skills
- goal orientated
- able to work independently as well as part of a team
- Complaint handling
- Physical strength
- Moving and handling
Languages
English
Native
Timeline
Groundworker
t finlay groundworks and property maintenance
05.2023 - Current
Plumbing and Heating Engineer
brazendale heating and plumbing
09.2021 - 04.2023
GCSEs -
university of chester academy northwich
09.2016 - 06.2021
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