Summary
Overview
Work history
Education
Skills
Languages
Timeline
Interests
Generic
Jake Harvey

Jake Harvey

Global Account Executive
Maldon,Essex

Summary

A confident, conscientious and hard-working individual who strives to attain the best results possible from any tasks undertaken. Due to my varied background spanning multiple industries, I have excellent communication skills and am confident in a wide range of social and professional environments. As a people-oriented person, I enjoy meeting new people, developing effective relationships with my colleagues and working as a team. I always aim to use my personal skills and initiative to develop a better understanding of any customer or employer's requirements. I thrive in high-pressure environments and will always go above and beyond for the company I am working for. Due to my ability to adapt to varying environments, I work well independently or as part of a team and will always help and support others around me. I am seeking a new challenge that will further me in my career and help me to grow both personally and professionally.

Overview

12
12
years of professional experience

Work history

Senior SMS A2P Account Manager

Annecto Telecom
12.2022 - Current
  • Investigated low-performing accounts and adapted strategies to support sales and retention.
  • Developed account growth strategy by identifying opportunities with existing accounts.
  • Conducted market and competitor analysis to identify growth opportunities.
  • Delivered a high level of service to clients to maintain and extend relationships for future business opportunities.
  • Retained existing customer accounts through consistent engagement and sales data analysis.
  • Visited customer locations to determine needs and build relationships.

Sales Director

Boats.co.uk / Kawasaki Watercraft UK
01.2020 - 12.2021
  • Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Generated new leads and opportunities to maximise revenue.
  • Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
  • Organised and Attended industry events such as The Southampton Boat Show.

Accredited Sales Executive

Group 1 Audi
04.2015 - 01.2020

Accredited Sales Executive

Inchcape Volkswagen
10.2011 - 04.2015

Supervisor/Operations Supervisor

24 Seven Group
04.2013 - 10.2015

Education

GCSEs -

Saffron Walden County High School
08.2010

Skills

  • Listening and understanding customer needs
  • Effective time management
  • Organisation
  • Maintaining customer expectation
  • Team management
  • Customer service excellence
  • Working individually or as part of a team
  • Can work confidently from own initiative
  • Clear communication
  • Account management
  • Strategic decision-making
  • Client relationship management
  • Account development
  • Employee management
  • Vendor management

Languages

English
Native

Timeline

Senior SMS A2P Account Manager

Annecto Telecom
12.2022 - Current

Sales Director

Boats.co.uk / Kawasaki Watercraft UK
01.2020 - 12.2021

Accredited Sales Executive

Group 1 Audi
04.2015 - 01.2020

Supervisor/Operations Supervisor

24 Seven Group
04.2013 - 10.2015

Accredited Sales Executive

Inchcape Volkswagen
10.2011 - 04.2015

GCSEs -

Saffron Walden County High School

Interests

Motorbikes, Fitness and Quality time with family.

Jake HarveyGlobal Account Executive