Jake Greenway
Harare, Zimbabwe
Summary
Detail-oriented professional with expertise in operations management, supply chain data analysis, and process improvement. Proficient in Excel, PowerPoint, Word, and Outlook. Demonstrated ability to manage inventory control and enhance supply chain data management processes. Committed to driving efficiency and optimising operational workflows.
Overview
9
9
years of professional experience
15
15
years of post-secondary education
Work History
Supply chain and Distribution Manager
The Cold Chain Zimbabwe (FMCG)
Chitungwiza, Harare
08.2022 - Current
- Supplier relationship management - a hands-on approach to communication to ensure acceptable service levels and collaborative focus on future performance.
- Demand planning and forecasting - demand data analysis and subsequent upstream forecasting to ensure supply on an SKU, category, and principle level.
- Procurement - compiling, placing, and ensuring swift cross-border delivery of FTL orders in-country.
- Customs clearing and tariff classification - overseeing the clearing process of a basket of over 600 SKUs.
- Inbound logistics management
- Warehouse management - Overseeing the warehouse operations to ensure efficient utilisation of resources.
- Distribution Management - Overseeing the distribution fleet and ensuring optimisation of truck capacity utilisation.
- Group-level purchasing reporting, and analysis of performance YOY, QOQ, and MOM on an SKU and category level. Compilation of data from Zimbabwe, Zambia, and Malawi.
- Creation and improvement of performance dashboards and reports, fleet utilisation, delivery strike rates, purchasing metrics, category uptake etc.
- New product viability analysis and introduction - costing viability, market analysis and consideration of Marco factors.
- IT Systems and process development - streamlining cumbersome processes and internal controls to achieve increased efficiency and transparency. Leading innovation in the automation of operational control.
- Leading a team - ensuring communication and transparency within the operations team, streamlining reporting to gain access to actionable insights quickly and effectively.
- Crisis management - informal distribution department rebuilt and streamlined after losing 50% of human resources.
- Manage a team of 3 operations managers, 3 support personnel, 4 warehouse supervisors, 10 drivers, and 15 warehouse assistants.
Sales & Marketing executive (Freight forwarding)
Interlog Solutions
Harare, Zimbabwe
01.2022 - 07.2022
- Customer Relationship Management - ensuring existing clients are updated in real-time with accurate shipment information. Looking for savings where possible and fostering a trust-based relationship with the client through transparency and reliability.
- Business Development - development of a sales pipeline report to analyse sales team performance, creating tangibility within the sales team.
- Pipeline Management - ensuring pipeline is up to date and accurate with potential new clients.
- Brand positioning, Customer Relations, Market analysis, Systems development, Lead generation, Operations Monitoring, Route planning.
Bicycle technician and Administrator
Green Machine Cycles
Balito, Durban
09.2016 - 12.2017
- Responsibilities: Stock control, Supplier management, Retail store management, Sales + Marketing, Technician
Education
BCom Hons Supply chain Management - Strategic Supply chain management
University Of Pretoria
Pretoria, South Africa 01.2018 - 11.2021
A-Levels - Art, Mathematics and Geography
St Johns College Harare
Harare, Zimbabwe 01.2010 - 12.2016
Bicycle technician course
Cyctech Technical Training
Pretoria, South Africa 01.2013 - 01.2017
Skills
- Excell
- Powerpoint
- Word
- Outlook
- Process mapping and Improvement
- Inventory control
- Operations management
- Supply chain data analysis and management
- Systems development, improvement, and implementation
- Project management
Affiliations
- Mountain Biking
- Golf
- Exploration
References
Mike Demetriou - Operations Manager The Cold Chain (Pvt) Ltd
- Email - miked@coldchainzimbabwe.com
- Cell - +263 77 247 0103
Gabrielle Chapman - Sales and Development Manager Interlog Solutions
- Email - gabrielle.chapman@ilogafrica.com
- Cell - +263 77 933 6784
Timeline
Supply chain and Distribution Manager
The Cold Chain Zimbabwe (FMCG)
08.2022 - Current
Sales & Marketing executive (Freight forwarding)
Interlog Solutions
01.2022 - 07.2022
BCom Hons Supply chain Management - Strategic Supply chain management
University Of Pretoria
01.2018 - 11.2021
Bicycle technician and Administrator
Green Machine Cycles
09.2016 - 12.2017
Bicycle technician course
Cyctech Technical Training
01.2013 - 01.2017
A-Levels - Art, Mathematics and Geography
St Johns College Harare
01.2010 - 12.2016
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