Summary
Overview
Work history
Education
Skills
Timeline
Generic

Jake Craig

Lancaster,England

Summary

I am a confident and adaptable individual with a genuine passion for enhancing customer experiences. I excel in collaborative team environments, proactively communicating to ensure shared success. My proven ability to build rapport and resolve customer inquiries, combined with my eagerness to learn and contribute, makes me a valuable asset.

Overview

7
7
years of professional experience

Work history

Senior sales advisor

British Telecom
Lancaster, Lancashire
02.2023 - Current
  • Quick problem solving and decision making under pressure whilst maintaining a professional demeanour with difficult customers
  • Excellent communication and interpersonal skills
  • Strong organisation and time management
  • Regularly Exceeded targets by providing expert advice and product knowledge
  • Consistent 100% customer satisfaction score
  • Followed strict company procedures and protocols

Kitchen manager

Mollys
Lancaster, Lancashire
08.2018 - 02.2022
  • Ensured safety procedures were met and food hygiene quality to correct standards passing with 5/5
  • Adhered to budget constraints when ordering supplies, effectively managing expenses.
  • Managed daily kitchen operations efficiently whilst maintaining high quality standards.
  • Trained new hires on kitchen procedures, ensuring seamless integration into the team.
  • Developed a superb rapport with staff to encourage better teamwork and productivity.
  • Oversaw chefs, cooks and kitchen support staff to run smooth operation.

Education

GCSEs -

Central Lancaster high school
Lancaster, Lancashire
09/2013 - 07/2018

Skills

  • Adaptability to changes
  • Focus under pressure
  • Customer Service
  • Customer assistance through product knowledge


Timeline

Senior sales advisor

British Telecom
02.2023 - Current

Kitchen manager

Mollys
08.2018 - 02.2022

GCSEs -

Central Lancaster high school
09/2013 - 07/2018

Similar Profiles

Create profile
Jake Craig