Jake Andrews
London
Summary
Dynamic professional with expertise in operations and business development, leadership of teams exceeding 35 employees, and event and project management. Proven ability to drive marketing and social media growth, enhance customer experience, and optimise supplier and vendor negotiations. Skilled in budgeting, financial analysis, and leadership development, with a strong focus on adaptability and problem-solving. Dedicated to delivering measurable results and fostering organisational growth through strategic planning and execution.
Results-driven General Manager with flair for transforming underperforming teams into top performers. Spearheaded multiple initiatives that streamlined operations and boosted profitability across various departments. Known for fostering collaborative culture that drives innovation and customer satisfaction.
Overview
10
10
years of professional experience
2018
2018
years of post-secondary education
Work History
General Manager
Paradiso Burger & Cocktail Bar Soho
London
05.2023 - 04.2025
- Achieved £2.5 million net turnover annually with 30% year-on-year growth.
- Boosted EBITDA by 749% through strategic operational improvements.
- Implemented new cocktail and food menus, driving a 30% increase in liquor sales.
- Spearheaded adoption of Sevenrooms booking system across two sites to enhance operational efficiency.
- Established new branding, expanding audience reach and revenue generation.
- Negotiated supplier contracts, reducing costs and securing retrospective deals.
- Enhanced online presence, raising Google rating from 4.2 to 4.4 within one year.
- Led full refurbishment project, elevating customer experience and operational efficiency.
General Manager
Barmy Arms
London
06.2020 - 05.2023
- Achieved £1.5 million net turnover annually through diverse event programming.
- Increased revenue by launching live music, quiz, and comedy nights.
- Delivered record-breaking sales during major rugby events, enhancing overall profitability.
- Integrated venue into community festival to strengthen local engagement.
- Managed site refurbishment to enhance aesthetics and functionality.
Assistant Manager
Tabard
London
03.2019 - 06.2020
- Company Overview: Greene King
- Enhanced service standards and operational efficiency.
- Organized successful event nights, boosting footfall and sales.
- Improved social media engagement, increasing brand awareness.
- Awarded Assistant Manager of the Year (regional recognition).
- Greene King
Assistant Manager
Masons Arms
London
10.2018 - 03.2019
- Monitored sales performance regularly adjusting strategies as required.
- Conducted team meetings on a regular basis, promoting open communication within the team.
- Created a positive work environment, resulting in higher employee morale.
- Handled stock control duties diligently preventing overstocking or shortages.
Assistant Manager
The Welcome Inn
Southampton
12.2017 - 10.2018
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Handled customer complaints effectively, restoring trust in our brand.
- Assisted in recruitment process to build an effective workforce.
- Minimised inventory loss for improved profit margins.
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
Personal Trainer
Portsmouth
04.2016 - 11.2017
Private
British Army
Pirbright
04.2015 - 10.2015
- Trained as an Electronic Warfare Operator.
Education
Manager's Development Programme - Management Development
Lifetime Training
06.2018 - 06.2022
Level 3 Anatomy & Physiology - Level 3 Nutrition
Lifetime
Southampton 2016 - 2016
Music Business - Music
Academy of Music and Sound
09.2013 - 06.2014
GCSEs - English, Maths, and Science (C grade and above)
Wyvern Technology College
2007 - 08.2012
Skills
- Operations & Business Development
- Leadership & Team Management 35 Employees
- Event & Project Management
- Budgeting & Financial Analysis
- Supplier & Vendor Negotiations
- Marketing & Social Media Growth
- Customer Experience Enhancement
- Adaptability & Problem-Solving
- Financial budgeting
- Leadership development
- Event planning
Custom
Available upon request.
Affiliations
- Music Production
- Guitar
- Singing
References
References available upon request.
Timeline
General Manager
Paradiso Burger & Cocktail Bar Soho
05.2023 - 04.2025
General Manager
Barmy Arms
06.2020 - 05.2023
Assistant Manager
Tabard
03.2019 - 06.2020
Assistant Manager
Masons Arms
10.2018 - 03.2019
Manager's Development Programme - Management Development
Lifetime Training
06.2018 - 06.2022
Assistant Manager
The Welcome Inn
12.2017 - 10.2018
Personal Trainer
04.2016 - 11.2017
Private
British Army
04.2015 - 10.2015
Music Business - Music
Academy of Music and Sound
09.2013 - 06.2014
Level 3 Anatomy & Physiology - Level 3 Nutrition
Lifetime
2016 - 2016
GCSEs - English, Maths, and Science (C grade and above)
Wyvern Technology College
2007 - 08.2012
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