Jak Salthouse
South Ribble,England
Summary
Im a 25 year old male who is eager too get back into work I’m struggling right now finding a good opportunity in life and just want too show my capabilities I hold a full clean driving license I’m a good talker healthy and ready for any career path.
Motivated individual with a background in diverse customer-facing roles. I’d like too say I demonstrate strong teamwork and flexibility in high-pressure environments but can also work on my own. Eager to contribute to operational success and enhance customer satisfaction.
Overview
5
5
years of post-secondary education
8
8
years of professional experience
Work History
Delivery Driver
DPD
Preston , Lancashire
09.2025 - 02.2026
- Delivered goods to customers' premises within set timeframes, maintaining high levels of punctuality and reliability.
- Handled merchandise carefully to provide safe delivery.
- Built strong relationships with regular customers, fostering loyalty and positive feedback for the company.
- Maintained accurate records of deliveries, collections, and customer signatures to comply with company policies.
- Loaded vehicle, properly securing items to prevent load shifting and damage during transportation.
- Utilised GPS and route planning software to optimise delivery routes, reducing fuel consumption and delivery times.
- Maintained vehicle in optimum condition for safety and reliability.
- Mapped out driving routes ahead of time to determine fastest route.
- Strived to make deliveries on time to meet schedule demands.
- Successfully changed and planned alternative routes for journeys, usually at short notice, when routes become congested or closed.
- Navigated through diverse weather conditions and traffic situations, ensuring timely and safe delivery of items.
- Provided exceptional customer service, addressing queries and concerns with professionalism and patience.
- Stayed vigilant and within safe driving practices when operating vehicles.
- Managed planning of efficient and safest routes for journeys using maps and GPS systems.
- Inspected goods while loading and unloading and immediately notified direct supervisor of any quality related situations.
- Conducted daily vehicle checks to adhere to safety and maintenance standards, reporting any issues promptly.
- Assisted in loading and unloading goods, following proper manual handling techniques to prevent injuries.
- Completed daily pre-departure inspection checklist before every shift.
- Checked vehicle's fluid levels and tyre pressure, promptly scheduling any required repairs.
- Stayed in communication with control centre to share and receive important updates.
- Adhered to traffic laws and regulations, maintaining a clean driving record throughout employment.
- Resolved customer complaints and adjusted orders to satisfaction post-delivery.
- Determined optimum route to meet schedule targets and satisfy customers.
- Reported all vehicle defects and maintenance requirements via daily check sheet.
- Assisted clients in loading and unloading of heavy items from vehicles, maintaining excellent customer satisfaction.
Takeaway Assistant
Luigi’s
South Ribble, England
11.2024 - 12.2025
- Managed the processing of cash and card payments at the checkout, providing correct change for cash purposes.
- Helped prepare multiple food orders in fast-paced environments, completing with tight deadlines.
- Maintained excellent customer satisfaction by preparing takeaway meals on time and to high-quality standards.
- Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
- Processed customer orders with accuracy and speed, enhancing dining experience and efficiency.
- Helped packers place and wrap meals into seal-tight packaging, ready for order collection.
- Managed food preparation tasks, adhering to hygiene and safety standards to maintain quality.
- Packaged take-away orders meticulously, ensuring food presentation and temperature were maintained.
- Maintained safe hygiene and food handling standards for full compliance.
- Handled cash and card transactions, providing accurate change and receipts, fostering trust.
- Monitored food expiry dates and rotated stock, reducing waste and safeguarding health standards.
- Kept service areas and restaurant looking clean by clearing tables, mopping floors and sanitising tables after use.
- Responded to customer enquiries and complaints, offering prompt solutions to ensure satisfaction.
- Answered phones politely and promptly while accurately recording and confirming reservations.
- Used kitchen machines such as ovens, fryers and microwaves to prepare and make various customer orders.
- Resolved customer complaints to maintain satisfaction and business loyalty.
- Maintained a clean and organised work area, promoting a pleasant environment for customers.
- Resolved customer complaints promptly, escalating larger operational concerns to management.
- Advised customers on possible wait times and kitchen delays to manage expectations.
- Conducted inventory checks and restocked service items to ensure availability and readiness for peak dining periods.
- Greeted new customers, answered initial questions and took drink orders.
- Hand-washed dishes and glassware.
- Recognised and aided customers with special needs.
- Suggested menu items and related beverages matching guest preferences.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Gave clear instructions to kitchen staff on customer preferences and special dietary needs.
- Adapted quickly to menu changes and special promotions, effectively communicating updates to customers.
- Handled customer complaints with empathy and professionalism, resolving issues to the satisfaction of all parties involved.
- Educated new staff on takeaway procedures and customer service best practices, boosting team performance.
- Coordinated with kitchen staff to streamline order assembly, reducing wait times for customers.
- I worked at nights so I used too leave my job then go too work at Luigi’s
Warehouse operative
Bamfords
South Ribble, England
01.2025 - 09.2025
- Picked and packed customer orders with accuracy, meeting daily productivity targets.
- Picked orders to meet productivity targets.
- Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
- Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
- Understood warehouse product placement, enabling efficient picking and packing services.
- Maintained cleanliness and organisation in the warehouse to support a safe working environment.
- Scanned, sorted and diverted packages to appropriate warehouse departments for ease of access and accurate tracking.
- Consistently complied with workplace health and safety measures to minimise operational risk.
- Regularly exceeded performance and productivity targets through accurate, efficient picking and packing.
- Reported missing or damaged items to management, quickly resolving stock issues to maintain production line efficiency.
- Identified and removed damaged products, quickly replacing items with quality stock to minimise customer delays.
- Loaded and unloaded delivery vehicles, minimising damage to goods and ensuring timely dispatch.
- Assessed packages and counted stock to ensure delivery accuracy before unloading and processing.
- Maintained excellent physical fitness levels to safely lift and manoeuvre heavy orders and deliveries.
- Restocked shelves with strict attention to detail, utilising time management and organisation skills to maximise efficiency.
- Collaborated with team members to streamline warehouse operations and increase efficiency.
- Transferred materials weighing up to 10kg above head using safe manual lifting techniques.
- Assisted in the training of new warehouse operatives, sharing knowledge and best practices.
- Followed strict guidelines for handling hazardous materials, prioritising safety and compliance.
- Moved products using electric pallet jacks.
- Stayed within safety guidelines when handling cargo and working in hazardous environments.
Window cleaner
Barnzy’s window cleaning
South Ribble, England
01.2023 - 07.2024
- Arrived at arranged locations on time and with necessary equipment.
- Thoroughly cleaned interior and exterior windows using industry-standard techniques and equipment.
- Paid attention to every crease and window edge while cleaning, using tools to get to hard-to-reach places and achieve high-quality finish.
- Cleaned windows to high-quality standards for clear, pristine finish.
- Performed additional exterior tasks, including gutter cleaning to produce a cohesive result.
- Took and recorded payments for cleaning jobs.
- Cleaned building windows within deadlines and with excellent attention to detail.
- Grew client base through word-of-mouth recommendations.
- Worked safely with cleaning solutions, cloths and squeegee blades to remove moss from windows.
- Managed scheduling of appointments efficiently, ensuring timely service delivery and maximising client satisfaction.
- Selected appropriate treatment and equipment for each specific job.
- Maintained cleanliness and functionality of equipment, including ladders and water-fed poles, to ensure operational efficiency.
- Collected and recorded customer payments, maintaining company policies.
- Communicated with customers, providing quotes and time estimations.
- Followed health and safety practices to minimise risk of injury.
- Worked safely and calmly at heights up to [Number] meters to clean windows.
- Transported cleaning materials to required locations.
- Removed obstructions from gutters and downspouts as part of comprehensive cleaning services, preventing water damage to properties.
- Developed customised cleaning solutions for different types of glass and building facades, achieving optimal results.
- Secured ladders to safely climb to high up windows.
Labourer
Recyling lives
Preston , Lancashire
01.2018 - 11.2019
- Kept tools and equipment organised and in good working condition.
- Removed waste materials and ensured site cleanliness, promoting a safe working environment for all personnel.
- Transported items safely and responsibly to minimise risk.
- Followed detailed instructions from supervisors to complete tasks accurately and within designated timeframes.
- Assisted in site preparation, including clearing debris and setting up necessary equipment for construction projects.
- Complied with and followed all safety standards and policies and wore protective equipment applicable to each job duty.
Education
GCSEs -
Our lady’s catholic high school
Preston , England 09.2011 - 06.2016
Skills
- Customer service
- Route optimization
- Vehicle inspection
Inventory management
- Manual handling
- Order processing
- Cash handling
Timeline
Delivery Driver
DPD
09.2025 - 02.2026
Warehouse operative
Bamfords
01.2025 - 09.2025
Takeaway Assistant
Luigi’s
11.2024 - 12.2025
Window cleaner
Barnzy’s window cleaning
01.2023 - 07.2024
Labourer
Recyling lives
01.2018 - 11.2019
GCSEs -
Our lady’s catholic high school
09.2011 - 06.2016