Summary
Overview
Work history
Education
Skills
Timeline
Generic

Jaishvini Davies

Penarth,Vale of Glamorgan

Summary

I am a well-organised person who has developed a wide range of skills. I have the ability to communicate comfortably at all levels and believe in a high level of customer satisfaction. I am an enthusiastic, motivated and confident self-starter, who has excellent communication skills dealing with people at all level, works well under pressure and also I have the ability to work from my own initiative.


I am committed to providing excellent customer service at a high standard. I have excellent attention to detail, I am able to produce high quality written reports and I am a strong team player. `I am approachable, friendly and can easily build rapport with people. I have a positive attitude to everything I do.


Reliable individual skilled in building positive relationships through excellent communication and negotiation abilities. Plans and prioritises well to achieve project objectives. Leads by example to motivate hardworking, high-performing teams.

Overview

28
28
years of professional experience

Work history

Owner

01.2013 - Current
  • The Smoke House
  • Recruiting, training and supervising staff
  • Agreeing and managing budgets
  • Creating staffing rotas
  • Coordinating the operation of the restaurant ensuring that kitchen, bar and waiting staff are working as a team
  • Planning & coordinating menus
  • Ensuring compliance with licensing, hygiene and health and safety legislation
  • Promoting and marketing the business
  • Overseeing stock levels and ordering supplies
  • Handling customer enquiries and complaints
  • Taking reservations
  • Greeting and advising customers
  • Dealing with a variety of customers
  • Problem solving
  • Keeping statistical and financial records
  • Assessing and improving profitability
  • Liaising with customers, employees, suppliers, licensing authorities and sales representatives
  • Comply with licensing laws and other legal requirements
  • Making improvements to the running of the business and developing the restaurant
  • Maintain high standards of quality control, hygiene, and health and safety.

Senior Payments Assistant

Cardiff County Council
01.2005 - 01.2013
  • Dealing with all aspects of the Inland Revenue's Construction Industry Scheme and completing tax returns
  • Dealing with payment queries via phone and email from clients
  • Processing invoices
  • Responsible for validating and updating customer records
  • Liaising with the tax office and departmental mangers regarding invoices and certificates
  • Working under pressure to ensure tight deadlines are met
  • Constantly using Microsoft Word and Excel as well as using the Council's In-house mainframe called Creditors
  • Also currently assisting on SAP as the council are having a major change over
  • Inputting and dealing with queries on SAP System
  • General administration and gathering data when required for accounts payable managers.

Commercial / Accountancy Recruitment Consultant

09.2004 - 12.2004

Sales Support Consultant / Branch Administrator / Resourcer

AC Selection Ltd
06.2003 - 09.2004

Recruitment Consultant

Selective Recruitment
01.2003 - 06.2003
  • To actively source new clients from local newspapers, competitors, Internet, radio stations, references, Chamber of Commerce and general knowledge of the local area
  • Initiate contact with the prospective clients and tele-market for relevant information
  • Relationship build using various techniques e.g
  • Telesales, cold calling, presentations, visits to evolve them into active clients
  • Manage client's vacancies and provide a total recruitment service, which ensures their loyalty and their repeat business
  • Effectively source candidates to ensure both required and new skills are introduced to your available list
  • Full registration of candidates, which involves face-to-face interview, skill assessments, personality profiling and referencing
  • Candidate advice and preparation for CV formatting interview technique and presentation skills
  • Full consultancy service for clients that involves search and selection, vacancy filling, advice on candidate market and future recruitment plans
  • Responsible for vacancy advertising and candidate attraction using methods such as newspapers, websites, flyers and mailers
  • Monthly and annually sales targets to be achieved together with personal objectives, time management to ensure task completion, achievement of deadlines and to ensure client has best service available
  • Awareness of many aspects of this industry - recruitment in general, local market awareness, economic climate, skill shortages and competitors activity.

Trainee Recruitment Consultant

Hays Montrose
05.2002 - 12.2002
  • Employing staff to the construction industry, particularly in the divisions of building services and civil/structural
  • Building rapport with clients as well as candidates by arranging meetings in their work place
  • Cold Calling clients to arrange meetings and making introductions
  • Setting targets and ensuring all targets are met by the end of each period
  • Producing marketing to advertise the division and current vacancies that are available
  • Reason for Leaving / Salary: Couldn't get to grips with Engineering, no other departments available (13,000+Comm)

Sales Merchandiser

Apollo Southerns
01.2002 - 05.2002
  • Visiting companies such as: H Samuel, Ernest Jones, F.Hinds, Argos and Fraser Hart around the South West and Wales areas
  • Maintaining stock levels in accordance with the categories agreed with the company and in addition to this tidying any units or fixtures that contain stock
  • Communicating with the branch manager to ensure that there are no problems or concerns
  • Training branch managers and staff on any new products that they will be receiving
  • E.g
  • Ear Piercing
  • (4-month contract)
  • Reason For Leaving / Salary: Area became unavailable was offered an area in Scotland but too far as Fiancé lived in Cardiff (11,500+Comm)

Manager

Pontcanna Stores
05.2001 - 12.2001
  • This is my father's business I have been working there since the age of 13
  • In May 2001 after I finished university I managed the store this involved commitment, responsibility, dealing with sales people, managing staff and leadership as I dealt with customers
  • My communication skills have developed greatly as a result.

Hotel Assistant

University / College
05.1999 - 12.2001

Assistant Office Manager

FPD Savills
04.2001 - 04.2001
  • Administrative role involving dealing with clients, typing, answering the phone, setting up spreadsheets which contained all the property information
  • (2wk temporary contract through an agency)

Office Manager

Matford Lodge
10.2000 - 12.2000
  • Checking appointments, meeting clients, using spreadsheets, answering phones, typing letters and reports
  • (3 months placement during university)

Sales Assistant

Next Plc
03.2000 - 05.2000

Spreadsheet Creator

Post Office Property Holdings
06.1999 - 10.1999
  • Creating spreadsheets for invoices, Liasing with other companies, in order to find out exactly what information they required on the spreadsheets
  • In this role I had to be on my toes dealing with figures (Analytical based for 4 months).

Staff

Charlton House
01.1999
  • Assisting with the set-up of the agency from scratch
  • Putting procedures in place, creating forms and company information
  • Setting up spreadsheets
  • Cold calling to attract new clients to the business
  • Speaking to candidates, interviewing them and matching then to job specifications
  • Processing payroll and dealing with queries from temporary staff
  • Ensuring all clients have received invoices and dealing with queries from clients
  • Producing marketing (mail shots and advertising materials), I have worked in this hotel in the holidays
  • My duties involved running the breakfast shift, ensuring customers are happy, making bookings, and supervising a small number of staff.

PT Manager

Bow Bangles / Claire's Accessories
08.1995 - 06.1999
  • Duties involved managing staff, Cashing up at the end of each day
  • Checking the stock delivery, Merchandising stock
  • Handling customer queries, Ear piercing and helping staff with any problems that arise.

Education

BA Equiv - Business Management

Exeter College
2001

HND - Business and Finance

Somerset College
1999

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Stanwell Comprehensive School
1997

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St. David's Sixth Form College
1994

Skills

Microsoft Office proficiency

  • Budget forecasting
  • Cash handling
  • Payroll operations
  • Financial reporting
  • Data collection and sampling
  • Brand management
  • Excellent communicator
  • Financial management
  • Business administration
  • Revenue growth
  • Exceptional customer service
  • Team player
  • Confidentiality understanding
  • Office staff leadership
  • Administering payroll
  • Letter writing
  • Filing experience
  • Social media knowledge
  • Office administration
  • Payroll processing
  • Report writing
  • Excel spreadsheets
  • Excel proficiency
  • Inbound sales
  • Complaint handling
  • Customer communication

Timeline

Owner

01.2013 - Current

Senior Payments Assistant

Cardiff County Council
01.2005 - 01.2013

Commercial / Accountancy Recruitment Consultant

09.2004 - 12.2004

Sales Support Consultant / Branch Administrator / Resourcer

AC Selection Ltd
06.2003 - 09.2004

Recruitment Consultant

Selective Recruitment
01.2003 - 06.2003

Trainee Recruitment Consultant

Hays Montrose
05.2002 - 12.2002

Sales Merchandiser

Apollo Southerns
01.2002 - 05.2002

Manager

Pontcanna Stores
05.2001 - 12.2001

Assistant Office Manager

FPD Savills
04.2001 - 04.2001

Office Manager

Matford Lodge
10.2000 - 12.2000

Sales Assistant

Next Plc
03.2000 - 05.2000

Spreadsheet Creator

Post Office Property Holdings
06.1999 - 10.1999

Hotel Assistant

University / College
05.1999 - 12.2001

Staff

Charlton House
01.1999

PT Manager

Bow Bangles / Claire's Accessories
08.1995 - 06.1999

BA Equiv - Business Management

Exeter College

HND - Business and Finance

Somerset College

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Stanwell Comprehensive School

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St. David's Sixth Form College

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