Summary
Overview
Work History
Education
Skills
KEY COMPETENCIES:
Certification
Timeline
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Jai Prakash Arora

London

Summary

Results-driven Quality Assurance Automation Lead/Manager with over 15 years of experience in software testing , specialising in developing automated frameworks for web UI, mobile applications, and APIs. Proven ability to deliver high-quality automation solutions for banking and SAP applications while developing effective test strategies and streamlining deployment processes. Expertise in collaborating with developers and stakeholders to drive project success in agile environments, consistently meeting client expectations and seeking a dynamic role to leverage extensive experience and contribute to innovative projects.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Quality Assurance Automation Lead

British Airways – TCS – UK
04.2024 - Current
  • Led quality assurance automation initiatives, enhancing testing efficiency and reducing release cycle times handling British Airways' Agile Team for Maintenance and Repair Operation (MRO) and Supply Chain Testing projects in the SAP BTP cloud application.
  • Created the automation framework for testing SAP UI5 applications for both UI and API, different features in MRO, and supply chain projects using Tricentis Tosca and UiPath test automation tools.
  • Performed and managed the end-to-end testing activities for different features, with levels of testing such as test and pre-production environments, and end-to-end SIT testing.
  • Performed the test planning activities for the release project and maintained the daily activities on testing approaches and strategies for both manual and automation testing.
  • Involved in all Agile ceremonies, along with providing estimates for the stores, release requirements for manual testing, and metrics and test approaches on the coverage of automation for those requirements.
  • Involved in end-to-end test execution of both manual and automated testing, including running builds in the CI/CD pipeline, upgrading the framework where necessary for smooth builds, and continuous integration of releases delivered to UAT.
  • Performing defect logging in Jira, maintaining and tracking the defects, conducting test closure activities, and producing the EOTR and walkthrough for clients and stakeholders.
  • Tools & Programming Language: Jira, GitHub, GitHub Actions, Tricentis Tosca, UiPath Studio, UiPath, Orchestrator, Postgres.

Automation Test Lead

Lloyds Banking Group – TCS – UK
03.2021 - 03.2024
  • Working as the Test Automation Lead in the Banking Lab's Feature Team in Agile methodology for Account Onboarding Testing projects.
  • Performed and managed the end-to-end testing activities for different releases, with levels of testing such as Dev Environment (Sandbox) and SIT testing.
  • Developed the test planning activities for the release project and maintained the daily activities on testing approaches and strategies for both manual and automation testing.
  • Leverage and upgrade the automation framework across different repos to handle front-end changes and APIs for the onboarding applications, using the automation tools Playwright/WebdriverIO for UI, and the Karate framework for API automation testing.
  • Delivered many significant projects, such as the Digital Journey, digitalized the account opening for Lloyd's bank accounts, and implemented chip-based verification to verify new customers using a smartphone to read the chip of a passport, and performed automation for Mobile using Perfecto on the GCP platform.
  • Involved in all Agile ceremonies, along with providing estimates for the stores, release requirements for manual testing, and metrics and test approaches on the coverage of automation for those requirements.
  • Involved in end-to-end test execution of both manual and automated testing, including running builds in the CI/CD pipeline, upgrading the framework where necessary for smooth builds, and continuous integration of releases delivered to UAT.
  • Defect logging in Jira, maintaining and tracking the defects, test closure activities, and producing the End of test Report (EOTR) and walkthrough for the client and stakeholders.
  • Tools & Programming Languages: Jira, GitHub, Selenium WebdriverIO, Jenkins, Playwright, Cucumber BDD, Karate, Perfecto/Headspin.

Automation Test Lead

Global Step – Edgenuity – UK
08.2020 - 02.2021
  • Lead the team for Edgenuity in Agile methodology for their online learning Platform Testing.
  • Performed and managed the end-to-end testing activities for Different work stream MPNG and Courseware Testing.
  • Performed the Test Planning activities for the project and maintain the Kanban board for the task and other Testing activities.
  • Created the Automation framework to handle Metadata content testing for the Edgenuity Cosmos Digital learning application.
  • Involved in Test Execution with the team for End-to-end test coverage for the Edgenuity learning application Doolittle and Sandbox.
  • Performing the Defect logging in Jira and maintaining and tracking the defects, and Test closure activities.
  • Tools & Programming Language: Jira, GitHub, TestNG, Selenium Webdrivers.

UAT Test Lead

Capgemini – SKB – Taipei, Taiwan
08.2018 - 02.2020
  • Working closely with the team on agile projects as a Scrum Master.
  • Onsite, I led the automation project for the SKB bank and created an automation framework for API testing for various interfaces, including NET banking and IVR channels of banking services, using WebdriverIO, Mocha, and the Postman tool.
  • Performed mobile testing for SKB Bank using the Appium framework for the credit card portfolios.
  • Acted and performed the onsite activities, walkthrough, client meeting, requirement understanding, and test estimation.
  • Perform deployment and build of interface testing for the SKB banking migration project.
  • Carry out scenario identification and review with the client, prepare a query log, and review the log for a walkthrough with the client.
  • Defect tracking and test closure activities.
  • Tools & Programming Language: Postman API tool, JavaScript, Jenkins, Jira, GitHub, Node.js, Chai Assertions, TestNG TDD framework, Java, Mocha framework, Appium, Selenium WebDrivers.

Test Automation Engineer

Capgemini – HSBC, First Data Inc., Infosys - AMEX Bank, Cognizant - Barclays Bank, and Capital One Financial – Pune, India
07.2010 - 07.2018
  • Lead the automation project for the EMEA testing for the Wizink client. Carried out SIT and enhancement automation testing in an agile environment, prepared the test strategy and test plan, and performed execution for the HSBC Card Portfolio and for Barclays Bank for end-to-end card business in the EMEA region.
  • Created the automation framework for First Data banks for their credit card and payment portfolios for end-to-end testing of the credit card banking solution for UI/browser testing using a data-driven framework and BDD Cucumber.
  • Acted as the mentor in a proof-of-concept project for conversion from the V+ mainframe platform to the Vision Flex Unix platform.
  • Lead the SoapUI automation API testing projects for disputes related to credit card processing for AMEX.
  • Executed the Blue Prism RPA solution for testing the AMEX Card in the JAPA and EMEA regions for credit card processing.
  • Prepared the Test Scope documents, high-level design document for the business requirements, change requests, resource planning, and estimations for projects.
  • Tools & Programming Languages: Postman API, Mainframe, HTML, Java, Selenium WebDriver, Jenkins, Confluence, HP ALM, TestNG, BDD Cucumber, SoapUI, Blue Prism.

Education

Bachelor of Engineering - Computer Science

Rajiv Gandhi Technical University
Bhopal, India
07-2009

Skills

  • Languages: Java, JavaScript
  • Automation Tools: Selenium Webdrivers/IO, Playwright, POSTMAN, Tosca, UiPath
  • Frameworks: TestNG, Karate, Cucumber, Appium, Mocha
  • Source Version Control: GitHub, Bitbucket
  • CI/CD and Build Tools: Jenkins, GitHub Actions, Maven
  • Test Management Tools: JIRA, Zephyr, X-ray
  • Development Environment: Eclipse, VS Code, Intellji, Tosca Commander, UiPath Studio
  • Databases: MySQL, Postgres

KEY COMPETENCIES:

  • 11 years of Hands-on Technology experience in Automation Testing and creating frameworks for Browser/UI testing using Selenium Webdrivers/TestNG framework, WebdriverIO, Node.js with BDD Cucumber framework, Playwright using typescript, Tosca and UiPath Automation tool for SAP applications.
  • 6 years of experience in Mobile testing for Android App and iOS App testing on the GCP platform and tools such as Appium and Perfecto/Headspin.
  • 9 years' experience in automating and testing REST API services using tools such as the Postman API tool and Karate Framework.
  • Experience in Continuous Integration, Deployment(CI/CD) and Build using Jenkins and GitHub actions.
  • Backed by experience in test management tools such as JIRA, Confluence, Zephyr and X-ray .
  • Certified SCRUM Master facilitating agile ceremonies such as Sprint planning, daily scrum, Retrospective, Review, and Product demonstrations meetings.

Certification

  • Certified Scrum Master (CSM)
  • ISTQB Foundation Level certification (CTFL)

Timeline

Quality Assurance Automation Lead

British Airways – TCS – UK
04.2024 - Current

Automation Test Lead

Lloyds Banking Group – TCS – UK
03.2021 - 03.2024

Automation Test Lead

Global Step – Edgenuity – UK
08.2020 - 02.2021

UAT Test Lead

Capgemini – SKB – Taipei, Taiwan
08.2018 - 02.2020

Test Automation Engineer

Capgemini – HSBC, First Data Inc., Infosys - AMEX Bank, Cognizant - Barclays Bank, and Capital One Financial – Pune, India
07.2010 - 07.2018

Bachelor of Engineering - Computer Science

Rajiv Gandhi Technical University
Jai Prakash Arora