Jaina Haq
London,Waltham Forest
Summary
Diligent and dedicated professional with a strong commitment to teamwork and collaboration. Motivated to maximize opportunities and contribute effectively in both individual and group settings. Proven ability to adapt and thrive in diverse environments, ensuring successful outcomes.
Overview
5
5
years of professional experience
Work History
Work Experience
Legal Cheek
09.2025 - 04.2026
- Networked with diverse lawyers and firms, fostering relationships across various legal sectors.
- Gained insight into legal practices and trends through virtual experience with Legal Cheek during university work-based learning.
- Built confidence and communication skills through interactions with legal professionals.
Work Experience
Zurich Insurance Company
09.2022 - 09.2023
- Resolved complaints through effective communication and problem-solving, enhancing customer satisfaction.
- Assumed additional responsibilities to facilitate team objectives and improve overall performance.
- Recognised issues and analysed information to support resolution efforts.
- Adhered to schedules by applying strong planning and coordination skills.
- Supported work experience programme at Zurich Insurance Company by engaging with participants and providing guidance.
Work Experience
CIMA
07.2023 - 07.2023
- Identified and analysed issues, contributing to effective solution development.
- Maintained productive working relationships with team members and clients, fostering collaboration.
- Assisted in business and finance operations with CIMA, enhancing operational understanding.
- Listened to customers attentively to understand their requests and resolve concerns.
- Prepared various written communications, documents, and reports for business use.
- Facilitated team communications and organised information for meetings.
Counter server
Pizza Hut
01.2021 - 12.2021
- Verified prepared food against order specifications to ensure accuracy and freshness.
- Prepared food to align with quality expectations and customer satisfaction.
- Ensured cleanliness of food preparation areas to uphold hygiene standards.
- Adhered to strict hygiene and food safety standards for compliance.
- Supported customers with phone orders to enhance service experience.
- Oversaw front desk operations to ensure smooth customer interactions.
Education
Bachelor of Arts - Law
University of Westminster
London, ENG01-2027
A-Levels - Btec Business and A level sociology
Heathcote School and Science College
London01-2024
GCSE's - Engish, Maths, Science, History, French, Drama, Citizenship,
Heathcote School and science college
London01-2024
Skills
- Legal analysis
- Client relations
- Problem resolution
- Time management strategies
- Adaptability
- Team collaboration
- Communication skills
- Active listening
- Leadership skills
Accomplishments
- Completed DofE. I did voluntary work and learned basic life skills, gaining independence.
- Became the first ever (junior) head girl in our school in year 11. I was voted for by the entire secondary and sixth form.
- Was chosen to attend a climate change summit at Waltham Forest town hall in November 2021.
- Was an RAF air cadet
Timeline
Work Experience
Legal Cheek
09.2025 - 04.2026
Work Experience
CIMA
07.2023 - 07.2023
Work Experience
Zurich Insurance Company
09.2022 - 09.2023
Counter server
Pizza Hut
01.2021 - 12.2021
Bachelor of Arts - Law
University of Westminster
A-Levels - Btec Business and A level sociology
Heathcote School and Science College
GCSE's - Engish, Maths, Science, History, French, Drama, Citizenship,
Heathcote School and science college