Jaimon Lukose
Cheltenhan,Gloucestershire
Summary
High-achieving Chief Executive Officer with proven skills in risk assessment, strategic planning and solution management. Focused on achieving sustainable growth in dynamic market conditions through exceptional leadership and relationship-building strengths. Looking for new professional challenge in care sector.
History of streamlining operations, increasing revenue and reducing costs to maximise business profits. Decisive and strategic leader with demonstrated track record of success in Health and Social Care.
Visionary leader with proven record in strategic planning and driving organisational growth. Demonstrates strong financial acumen and exceptional communication skills, adept in fostering collaborative environments and leading diverse teams. Committed to delivering transformative results and creating lasting value in Director role.
Motivational leader with record of success in Health and Social Care environments. Seeks out change opportunities, capitalising on technologies, improved methods and gaps to surpass targets. History maintaining efficiency and high employee satisfaction with responsive management style.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Chief executive officer
Oak Care Home Services Ltd
2 Carol Grove, Cheltenham, Golcestershire
09.2024 - Current
- Purchased from MMCG in September 2024, investing in Dementia Care based on NICE and SCIE guidelines, Sculpted company vision by leading strategic planning and setting business goals.
- Fostered organisational growth for establishing a strong market presence, Commenced recruitment and training strategy for Dementia Care.
- Introduced Staff recognition scheme, Boosted employee morale with proactive communication and positive leadership.
- Implemented operational efficiencies to streamline workflow processes.
Chief executive officer
Tancred Hall Care Centre Ltd
Cheltenham, Gloucestershire
01.2017 - Current
- Sculpted company vision by leading strategic planning and setting business goals at Tancred Hall Care Centre Ltd trading as Peacock Manor Nursing Home.
- Fostered organisational growth for establishing a strong market presence in complex behaviour management in Advanced Dementia Care.
- Boosted employee morale with proactive communication and positive leadership, implemented inclusivity and championing cultural diversity with strong recruitment drive contributing to health sector, health authorities, Integrated care boards, national health service and regulatory bodies..
- Implemented operational efficiencies to streamline workflow processes.
- Oversaw risk management in Dementia care complying with National Institute of Clinical Excellence guidelines, mitigating potential business threats.
- Negotiated high-value contracts for significant profitability increase.
- Ensured financial stability with rigorous budget management and long term investment in Dementia care, implemented Social Care Institute of Excellence and NICE guideline care pathway.
- Directed human resources activities to enhance employee productivity.
- Developed sustainable partnerships, strengthening industry relationships.
- Championed product innovation for competitive differentiation in the marketplace, CEO of Tancred Hall Care Centre Ltd, Oak Care Home Services LTD, Oaklands Manor Care Home LTD that provides Advanced Dementia Care.
- Established strong rapport with stakeholders to enhance business credibility.
- Led merger and acquisition negotiations, successful business expansion resulted.
- Instituted cost control measures; profitability improvement observed.
- Improved customer satisfaction rates with service enhancements.
- Steered complex project management, ensuring timely delivery on commitments, successfully managed care home during Covid 19 pandemic and implemented effective Infection prevention control measures- 0% mortality rate at the care home from Covid.
- Advocated ethical standards of conduct; fostered a culture of integrity throughout the firm.
- Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
- Improved business profits through strategic updates to processes and procedures.
- Managed risk profiles to maintain acceptable levels in line with board requirements.
- Executed board decisions to achieve successful strategy implementation.
- Took feedback from employees to develop internal policies for positive company culture.
- Interfaced with employees, clients and suppliers to lead high-performing operations.
- Developed and implemented 5-year strategic plans informing future business expectations and direction.
- Maintained organisational compliance with applicable legislation and regulations, proven record in regulatory compliance, turned around to achieve Overall Good Rating from Care Quality Commission.
- Created and led successful business culture focused on performance, A rated sponsor vetted by United Kingdom Home office for international recruitment and workforce.
Chief Operating Officer
Kerala Ayurveda Clinic
Leicester, East Midlands
08.2006 - 12.2016
- Streamlined operational procedures, enhancing overall efficiency.
- Led cross-functional teams for project execution.
- Chaired meetings with stakeholders to facilitate better communication.
- Managed vendor relationships, securing outstanding care for customers.
- Promoted a customer-centric approach in all business operations.
- Championed customer-centric approach, resulting in enhanced client satisfaction, Won best business achievement in Midlands, United Kingdom consecutively in 2 years.
- Recruited and developed high-performing teams, fostering positive and results-driven workplace culture.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Achieved business excellence in Complimentary and Health Care Therapy successful build customer base and managed 3 centres in the United Kingdom.
Manager and Sales Director
Ayur Wellness and Pain Centre
Leicester, Birmingham
08.2013 - 07.2015
- Managed team dynamics by implementing conflict resolution strategies.
- Developed accurate sales forecasts for improved strategic planning.
- Facilitated staff training, resulting in better customer service.
- Boosted department efficiency by streamlining operational processes.
Registered mental health nurse
Worcestershire Acute Hospitals NHS Trust
Worcester, Worcestershire
11.2002 - 04.2008
- Promoted mental health awareness within the broader community through participation in outreach programmes.
- Supported families of patients by providing education about mental health conditions and coping strategies.
- Adhered strictly to confidentiality policies, respecting each patient's privacy rights.
- Performed physical examinations as part of routine check-ups or upon admission.
- Took part in research studies related to mental health nursing practice, contributing valuable insights into field advancements.
- Collaborated with multidisciplinary team to develop holistic treatment plans for patients.
- Provided compassionate care to patients suffering from a range of mental health conditions.
- Advocated for patient rights, maintaining dignity and respect in all interactions.
- Employed therapeutic communication techniques to foster positive patient relationships.
- Conducted regular risk assessments to identify potential hazards or triggers in the environment.
- Assisted in crisis intervention situations, utilising de-escalation techniques effectively.
- Participated in ongoing professional development activities to stay current on industry standards and best practices.
- Coordinated discharge planning processes, liaising with social workers and family members appropriately.
- Implemented individualised care plans based on comprehensive patient assessments.
- Administered medications and conducted diagnostic tests to determine diagnosis of patient.
- Mentored and supervised mental health support workers to uphold best practices in dealing with patients.
- Recognised and resolved potential areas of conflict for continued best practices in patient care.
- Briefed patients regarding de-escalation methods to help manage emotions.
- Directed psychoeducation to enable families and patients to cope with diseases.
- Provided cognitive behaviour therapy for depression and anxiety patients to manage healing.
- Stayed up-to-date with latest developments in nursing practice to contribute to medical research.
Supervised Practice Nurse and Staff Nurse
Highcare Group PLC
Dorcester, Dorset
11.2001 - 11.2002
- Conducted health assessments for early detection of potential health issues.
- Conducted routine check-ups, ensuring ongoing patient health monitoring.
- Organised patient records, enhancing efficiency in information retrieval during consultations.
- Collaborated with multidisciplinary team members for comprehensive patient care planning.
- Optimised patient outcomes by assessing, monitoring and documenting patient progress and measuring findings against treatment plan objectives.
- Educated patients on good health, providing leaflets and verbal guidance on improved wellbeing measures.
- Maintained accurate, up-to-date patient records, maximising data accuracy.
- Monitored and recorded patient condition, carrying out and reporting regular observations.
- Built caring, compassionate relationships with patients, providing emotional support and encouragement during complex surgeries.
- Ordered, dispensed and administered prescribed medications and medical products.
- Conducted informative handovers at shift end through concise and accurate reporting and communication.
- Stayed up-to-date on the latest nursing developments to provide best patient care.
- Monitored patient behaviour and responses to treatments and reported concerns to senior staff.
- Enhanced patient recovery with personalised care plans.
- Managed minor illnesses, delivering swift resolution.
Staff nurse band 5, critical care
Sri Ramakrishna Hospital
Tamilnadu, India
08.1996 - 06.1998
- Delivered quality patient care through effective communication and teamwork.
- Administered medications for improved patient outcomes.
- Enhanced overall patient experience with compassionate nursing practice.
- Provided comprehensive healthcare to patients, optimising their recovery process.
- Ensured patient safety by implementing infection control protocols.
- Assisted doctors during medical procedures for successful treatment delivery.
- Promoted health education amongst patients, improving their understanding of conditions and treatments.
- Demonstrated flexibility whilst dealing with varying shift patterns to ensure constant coverage of vital services.
- Collaborated effectively with multidisciplinary teams, ensuring seamless care coordination.
- Utilised clinical skills in wound management, enhancing healing and recovery rates.
- Managed high-stress situations efficiently, maintaining a calm atmosphere in the ward.
- Implemented discharge planning strategies timely manner to facilitate smooth transitions from hospital into home life.
- Conducted regular ward rounds to monitor patient condition regularly.
- Complied strictly with all safety procedures and protocols reducing potential incidents or falls among patients.
- Maintained the privacy, dignity and safety of all patients, consistently adhering to health and safety policies.
- Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
- Assessed and evaluated patient needs, supporting accurate diagnosis and care planning.
- Implemented and evaluated care plan efficiencies, identifying and addressing concerns to improve treatment outcomes.
- Administered medication in line with stringent drug regulations.
- Established positive rapport with patients and families through active listening and compassionate care.
- Quickly responded to medical emergencies, working calmly and professionally under pressure.
Staff Nurse
Sri Gangaram Hospital
Delhi, India
08.1996 - 06.1998
- Improved patient comfort by providing expert bedside care.
- Administered medication for pain management and symptom control.
- Increased patient understanding with clear explanation of medical procedures.
- Provided compassionate emotional support to patients, easing their anxiety.
- Assisted doctors during examinations for efficient healthcare delivery.
- Monitored vital signs, identifying any significant changes in condition.
- Updated patient records meticulously to ensure accurate documentation.
- Liaised effectively with relatives, keeping them informed about patient progress.
- Led health education sessions to promote healthy lifestyle choices in patients.
- Identified early warning signs of deteriorating health through vigilant monitoring.
- Monitored and recorded patient condition, carrying out and reporting regular observations.
- Maintained accurate, up-to-date patient records, maximising data accuracy.
- Established positive rapport with patients and families through active listening and compassionate care.
- Delivered life support with updated first aid and CPR training.
- Managed patient discharges, providing relevant follow-up care advice with required prescriptions and medication.
- Delivered consistently high standards of individualised nursing care, best maintaining patients' health and wellbeing.
Education
Foundation Diploma in Nursing - Nursing
NSVKSV School of Nursing
Bangalore 03.1993 - 09.1996
Post Basic Bachelor of Science in Nursing - Nursing
Rajiv Gandhi University of Health Sciences
Bangalore, India 04.2018 - 11.2020
Master of Business Administration - Health and Social Care
London School of International Business
United Kingdom 11.2024 -
Skills
- Business administration
- Business development
- Strategic planning
- Employee management
- Relationship Management
- Regulatory compliance
- Operations management
- Process improvements
- Brand positioning
- Strategy development
- Visionary leadership
Accomplishments
- 'My Motto- My motivation for all my companies has been to be involved in something that i thought would have a significant impact on with wold'- Elon Musk.
- Assessing in Clinical Practice- (APPS 3059) Worcester University.
- Teaching and Learning in Clinical Practice - (APPS 3060) Worcester University.
- Midland Asian Community Award for best clinic- 2014.
- Midland Asian Community Achievement award for best Consultant- 2015.
Affiliations
- Reading, Research, Innovation.
Certification
- Registered General Nurse- Nursing Midwifery Council, United Kingdom.
- Registered Mental Health Nurse- Nursing Midwifery Council, United Kingdom.
- A member of Royal College of Nurses, United Kingdom.
Languages
English
Fluent
Hindi
Fluent
Malayalam
Fluent
Tamil
Fluent
References
References available upon request.
Timeline
Master of Business Administration - Health and Social Care
London School of International Business
11.2024 -
Chief executive officer
Oak Care Home Services Ltd
09.2024 - Current
Post Basic Bachelor of Science in Nursing - Nursing
Rajiv Gandhi University of Health Sciences
04.2018 - 11.2020
Chief executive officer
Tancred Hall Care Centre Ltd
01.2017 - Current
Manager and Sales Director
Ayur Wellness and Pain Centre
08.2013 - 07.2015
Chief Operating Officer
Kerala Ayurveda Clinic
08.2006 - 12.2016
Registered mental health nurse
Worcestershire Acute Hospitals NHS Trust
11.2002 - 04.2008
Supervised Practice Nurse and Staff Nurse
Highcare Group PLC
11.2001 - 11.2002
Staff nurse band 5, critical care
Sri Ramakrishna Hospital
08.1996 - 06.1998
Staff Nurse
Sri Gangaram Hospital
08.1996 - 06.1998
Foundation Diploma in Nursing - Nursing
NSVKSV School of Nursing
03.1993 - 09.1996
- Registered General Nurse- Nursing Midwifery Council, United Kingdom.
- Registered Mental Health Nurse- Nursing Midwifery Council, United Kingdom.
- A member of Royal College of Nurses, United Kingdom.
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