DIVINE DOMINIC

• Inbound Stock Management: Receive and inspect incoming stock, verifying quantities and conditions to ensure compliance with quality standards.
• Discrepancy Reporting: Document and report missing or damaged items to suppliers and management for timely resolution.
• Put-Away Supervision: Assign and oversee team members in put-away tasks, ensuring correct placement, zoning, and space optimization.
• Process Improvement: Identify and resolve issues related to item placement, storage efficiency, and workflow bottlenecks.
• Performance Monitoring: Track team productivity, ensuring adherence to KPIs and implementing corrective actions when necessary.
• Picking & Packing Oversight:

-Monitor daily carry-over and maximize shipping output to meet

deadlines.

-Ensure all orders are accurately picked, packed, and ready for

dispatch.

-Conduct quality checks on picking accuracy and packing standards.

-Resolve issues related to missing/damaged items by coordinating

with inventory and supplier teams.

-Analyze pick-and-pack processes to identify inefficiencies and

implement productivity improvements.

-Enforce strict quality control measures to maintain packaging

integrity and customer satisfaction.

• Store Distribution: Oversee end-to-end store distribution operations including order picking, RFID tagging, pricing verification, and final shipping
• Dispatch & Shipping Management:

-Ensure all packed items are accurately scanned and sorted by

couriers and delivery routes.

-Proactively identify and resolve missing parcels using warehouse

management systems (WMS).

- Coordinate with couriers to guarantee timely parcel collections,

tracking and escalating delays via phone/email.

- Verify route closures and ensure drivers receive complete

paperwork (e.g., manifests, delivery notes).

- Maintain seamless communication between warehouse, couriers,

and customer service teams to prevent shipping disruptions.

• Generate and distribute daily shipping reports: including max shipping volumes and carry-over analytics, to management via email.

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Inbound Operations: Managed receipt of goods, conducting thorough checks for damages and shortages.
• Quality Control: Maintained high standards for put-away processes, ensuring proper zoning and space utilization.
• Team Guidance: Trained staff on correct procedures and monitored their performance to meet operational targets.
• KPI Accountability: Regularly reviewed productivity metrics, addressing deviations to maintain efficiency.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Oversaw daily operations to achieve high productivity levels.

• Administrative Coordination:
  - Monitored daily carry-over and generated quadrant-based picking lists to optimize workflow efficiency.
  - Identified and replaced missing items to ensure order accuracy and minimize delays.
  - Processed order cancellations and efficiently reintegrated items back into stock.
• Picking & Packing Operations: Executed precise picking tasks by designated quadrants, maintaining high accuracy rates.

-Checked products for defects before packing, enhancing the

company's reputation for quality control.

• Put-away :- Created and placed inbound work orders, ensuring seamless stock replenishment.
  - Reported put-away issues to management, facilitating timely resolutions and process improvements.

• Improved record keeping system with attention to detail and thoroughness.
• Increased efficiency of document retrieval with well-organised filing system.
• Designed and maintained staff rotas, ensuring optimal coverage and communicating schedules to all team members.
• Recorded and managed attendance leave requests and sick details in compliance with company policies.
• Assisted with payroll processing, verifying timesheets and resolving discrepancies to ensure accurate salary payments.
• Acted as primary point of contact for employee queries regarding salaries, deductions, and benefits, providing timely resolutions.
• Maintained and updated employee records (personal details, contracts, and performance reviews) in both digital and physical filing systems.
• Prepared and distributed internal communications, including memos, announcements, and policy updates.
• Coordinated with HR and management to organize staff training sessions and team-building activities.
• Managed office supplies inventory placing orders and ensuring timely replenishment.

• Ensured timely invoice payments with diligent follow-ups.
• Enhanced profitability by managing cost control measures.
• Generated accurate financial reports using advanced software tools.
• Completed detailed profit and loss analysis; identified improvement areas.
• Improved cash flow through meticulous accounts receivable management.
• Led tax compliance initiatives to ensure regulatory alignment.
• Streamlined budgeting exercises for efficient financial planning.
• Prepared monthly and yearly balance sheets, ensuring accuracy.
• Generated invoices based on established accounts receivable schedules and terms.
• Compiled general ledger entries on short schedule with 100% accuracy.
• Trained new employees on accounting principles and company procedures.
• Resolved invoice coding and tracked recurring expenses for accrual entry.

• Generated and issued invoices for customers, ensuring accuracy and timely delivery.
• Managed accounts receivable and payable, processing transactions and reconciling discrepancies.
• Maintained up-to-date financial records, including expenses, payments, and supplier invoices.
• Conducted month-end and year-end closing procedures to ensure accurate financial reporting.
• Verified new stock entries and updated pricing financial system to reflect current inventory values.
• Addressed customer billing complaints, resolved issues promptly, and provided feedback to improve satisfaction.
• Prepared financial statements, including balance sheets, income statements, and cash flow reports.
• Reconciled bank statements with internal records to ensure financial accuracy.
• Computed tax liabilities, prepared tax returns, and ensured timely submissions to avoid penalties.
• Ensured compliance with accounting standards and regulatory requirements.