Jaimee Wynter
Sheffield
Summary
Dynamic and results-driven sales professional with a proven track record in customer retention and sales coaching. Highly adaptable with a strong focus on achieving sales targets and enhancing team performance.
Overview
11
11
years of professional experience
Work history
Inside Sales Supervisor
Lopay
2024.09 - Current
- Facilitated weekly meetings to discuss progress and targets.
- Maintained ownership of sales pipeline, sourcing and developing new business opportunities to drive sales.
- Managed backbook sales team, increased customer retention.
- Provided sales coaching specific to the multiple campaigns dialled.
Campaign Manager
Utilita
2020.11 - 2024.08
- Managed multiple campaigns to support various sales objectives.
- Focused on agent development to build a team that were consistently over 100% of target.
- Streamlined processes within the department, boosting productivity and customer retention significantly.
- Delivered sales coaching and workshops on a large scale.
- Conducted monthly 121's to review and manage performance.
Retention Sales Agent
Utilita
2020.10 - 2020.11
- Established customer needs, offering personalised guidance.
- Demonstrated product features and functions to engage potential customers.
- Handled high-volume telesales enquiries within call-time targets.
- Built rapport with new and existing customers to boost client retention.
Inbound Sales Agent
Utilita
2018.12 - 2020.10
- Used outstanding problem-solving and communication skills to appease dissatisfied customers.
- Promoted current services and offers using expert product knowledge.
- Handled high call volumes with accuracy and efficiency for optimum productivity.
Outbound Sales Agent
Utilita
2016.06 - 2018.12
- Used objection handling skills to tailor solutions for individual customers .
- Cold-called customers from assigned contact lists to build new business.
Leader
SRJ Marketing Sheffield
2014.02 - 2016.05
- Fostered strong relationships with clients by providing excellent customer service.
- Handled large numbers of accounts within assigned territory area.
- Provided clear, accurate quotes and estimates to prospective clients.
- Maintained expert product knowledge for persuasive, reliable customer guidance.
Education
AS and A Level - English Language/Literature, Sociology, Critical Thinking, Extended Project
Norton College
Sheffield2013
GCSE - Maths, English Literature, English Language, Science, ICT, Religious, Expressive Arts, Food Technology
Sheffield2011
Skills
- Excellent communication skills
- Ability to work under pressure deadlines
- Analysing and problem-solving
- Customer retention tactics
- Adaptability
- Sales
- Sales coaching
References
Available upon request.
Timeline
Inside Sales Supervisor
Lopay
2024.09 - Current
Campaign Manager
Utilita
2020.11 - 2024.08
Retention Sales Agent
Utilita
2020.10 - 2020.11
Inbound Sales Agent
Utilita
2018.12 - 2020.10
Outbound Sales Agent
Utilita
2016.06 - 2018.12
Leader
SRJ Marketing Sheffield
2014.02 - 2016.05
AS and A Level - English Language/Literature, Sociology, Critical Thinking, Extended Project
Norton College