Jaimee Wynter
Sheffield
Summary
Dynamic and results-driven sales professional with a proven track record in customer retention and sales coaching. Highly adaptable with a strong focus on achieving sales targets and enhancing team performance.
Overview
11
11
years of professional experience
Work History
Inside Sales Supervisor
Lopay
09.2024 - Current
- Facilitated weekly meetings to discuss progress and targets.
- Maintained ownership of sales pipeline, sourcing and developing new business opportunities to drive sales.
- Managed backbook sales team, increased customer retention.
- Provided sales coaching specific to the multiple campaigns dialled.
Campaign Manager
Utilita
11.2020 - 08.2024
- Managed multiple campaigns to support various sales objectives.
- Focused on agent development to build a team that were consistently over 100% of target.
- Streamlined processes within the department, boosting productivity and customer retention significantly.
- Delivered sales coaching and workshops on a large scale.
- Conducted monthly 121's to review and manage performance.
Retention Sales Agent
Utilita
10.2020 - 11.2020
- Established customer needs, offering personalised guidance.
- Demonstrated product features and functions to engage potential customers.
- Handled high-volume telesales enquiries within call-time targets.
- Built rapport with new and existing customers to boost client retention.
Inbound Sales Agent
Utilita
12.2018 - 10.2020
- Used outstanding problem-solving and communication skills to appease dissatisfied customers.
- Promoted current services and offers using expert product knowledge.
- Handled high call volumes with accuracy and efficiency for optimum productivity.
Outbound Sales Agent
Utilita
06.2016 - 12.2018
- Used objection handling skills to tailor solutions for individual customers .
- Cold-called customers from assigned contact lists to build new business.
Leader
SRJ Marketing Sheffield
02.2014 - 05.2016
- Fostered strong relationships with clients by providing excellent customer service.
- Handled large numbers of accounts within assigned territory area.
- Provided clear, accurate quotes and estimates to prospective clients.
- Maintained expert product knowledge for persuasive, reliable customer guidance.
Education
AS and A Level - English Language/Literature, Sociology, Critical Thinking, Extended Project
Norton College
Sheffield2013
GCSE - Maths, English Literature, English Language, Science, ICT, Religious, Expressive Arts, Food Technology
Sheffield2011
Skills
- Excellent communication skills
- Ability to work under pressure deadlines
- Analysing and problem-solving
- Customer retention tactics
- Adaptability
- Sales
- Sales coaching
References
Available upon request.
Timeline
Inside Sales Supervisor
Lopay
09.2024 - Current
Campaign Manager
Utilita
11.2020 - 08.2024
Retention Sales Agent
Utilita
10.2020 - 11.2020
Inbound Sales Agent
Utilita
12.2018 - 10.2020
Outbound Sales Agent
Utilita
06.2016 - 12.2018
Leader
SRJ Marketing Sheffield
02.2014 - 05.2016
AS and A Level - English Language/Literature, Sociology, Critical Thinking, Extended Project
Norton College
GCSE - Maths, English Literature, English Language, Science, ICT, Religious, Expressive Arts, Food Technology
Similar Profiles
ANETA SARAPATAANETA SARAPATA
Housekeeper at Travelodge Sheffield Central HotelHousekeeper at Travelodge Sheffield Central Hotel
Hana TakritiHana Takriti
Sheffield Children's Hospital at Pediatric Intensive Care & Anesthetics PlacementSheffield Children's Hospital at Pediatric Intensive Care & Anesthetics Placement
Phyu Sin Myo MyatPhyu Sin Myo Myat
Front of House at Let's SushiFront of House at Let's Sushi
Aron NefetalamAron Nefetalam
Company Director at Nefetalam LimitedCompany Director at Nefetalam Limited
Ashley FriedmanAshley Friedman
Inside Sales Supervisor at AmerisourceBergen (SmartSource)Inside Sales Supervisor at AmerisourceBergen (SmartSource)