Motivated individual eager to offer high attention to detail and commitment to safety. Attentively manages all assigned tasks with focus on meeting dynamic needs. Proactively addresses challenges to reduce risks.
Overview
7
7
years of professional experience
Work history
Lifeguard
Haven
Pwllheli , Wales
2025.03 - 2025.11
Left due to season ending.
Pool lifeguard
Lyon’s Sunnysands
Talybont , Gwynedd
2024.08 - 2024.11
Left due to season ending.
Pool lifeguard
Harlech leisure
Harlech Community, Gwynedd, Wales
2024.03 - 2024.08
Up-to-date NPLQ and Aqua Zumba qualification.
Performed successful pool rescues, remaining calm and effective under pressure.
Collaborated with the team to achieve full pool coverage and cleaning procedures.
Observed swimmers attentively, quickly responding to risks and concerns.
Set up pool equipment, supervising patrons to prevent misuse, damage, and injury.
Minimised accidents by promoting health and safety awareness.
Provided clear and concise instructions to patrons regarding safety protocols.
Handled challenging behaviour, and misuse of pool facilities, with clear, diplomatic communication.
Opened or closed the pool daily, depending on the schedule and hours.
Built professional relationships with customers to foster feelings of safety and trust.
Planned fun exercise classes for varying ages, abilities, and fitness levels.
Explained exercises clearly to help clients move safely with maximum effort and results.
Developed choreography that appealed to all skill levels, enhancing class inclusivity.
Adjusted teaching style according to individual needs, fostering positive results amongst participants.
Created an engaging atmosphere by incorporating Latin-inspired dance moves into routines.
Worked closely with individuals experiencing difficulties, enhancing their comfort and ability in the class.
Maintained up-to-date knowledge of Zumba developments to deliver cutting-edge classes.
Coordinated Zumba sessions for increased participant engagement and fitness levels.
Welcomed new and returning clients, cultivating inclusive space.
Motivated and enthused participants to reach fitness goals through positive reinforcement.
Unfortunately made redundant due to centre closing its doors.
Waitress
The Royal Oak
Great wyrley , South Staffordshire
2023.12 - 2024.03
Followed health and hygiene standards when handling food and cleaning restaurants.
Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Prepared tables for guests and reset tables between customers.
Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
Kept tables clear of used crockery, glassware and cutlery.
Attended to customer's needs proactively for first-class waiting service.
Translated customer requests clearly to kitchen staff to meet specific dietary needs and preferences.
Demonstrated exceptional memory and communication skills for reliable and trusted service.
Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Totalled bills for customers and accepted payment via cheque, currency and card payments.
Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
Maintained excellent level of service in busy and demanding restaurant environment.
Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
Waitress and barista
Truffles cafè
Ironbridge , Shropshire
2021.05 - 2023.09
Warmly greeted and served customers, promptly processing payments to minimise wait times.
Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
Followed health and safety standards to protect customers from illness and cross-contamination.
Stocked counters, refrigerators and food service bars with fresh supplies.
Trained new team members with positive reinforcement and respectful, motivational coaching.
Equine Stable hand
Home farm livery
Great wyrley , South Staffordshire
2018.07 - 2020.12
Raked, mucked and swept stables.
Groomed and bathed horses to maintain good hygiene levels.
Oversaw water and feed supply levels.
Fed, groomed and exercised horses daily.
Maintained saddles, bridles and riding gear and helped fit gear to specific horses.
Built strong working relationships with fellow stable hands and riders for team collaboration.
Bathed animals for maximum cleanliness and comfort.
Education
GCSEs -
Great wyrley academy
Walsall, Walsall
Skills
Team player
Customer service
Calm under pressure
Aqua Zumba
Emergency First Aid at Work
Automated External Defibrillation (AED)
Pool Safety Operating Procedures (PSOPs)
Barista
Personal Information
Nationality: British
Date of birth: 04/12/2006
Nationality: British
Date of birth: 04/12/2006
Accomplishments
Recently completed a 10k swim for cancer research and raised over £100.
I have been awarded team member of the month multiple times whilst lifeguarding.