JAIME MILLARD
Leeds
Summary
Accomplished property professional with over 20 years’ experience managing multi-million-pound commercial, residential, and mixed-use property portfolios across the UK. Proven expertise in strategic property management, landlord & tenant negotiations, compliance, financial control, and stakeholder engagement. Adept at delivering operational efficiency, rental growth, and asset value enhancement while ensuring full regulatory compliance (H&S, landlord & tenant law, service charges).
Recognised for leading diverse property teams, mentoring staff, and delivering high-quality client reporting, with a consistent track record of improving portfolio performance and tenant satisfaction. Currently completing Level 7 NVQ in Construction Management (MCIOB), with deep expertise in acquisitions, disposals, and refurbishment projects.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Director
J Group Platinum Ltd
05.2022 - Current
- Managed a £20m+ portfolio of commercial and residential properties, overseeing lease management, service charges, arrears recovery, and tenant relationships.
- Conducted regular site inspections and ensured compliance with all H&S and statutory regulations.
- Prepared and presented detailed client reports, including financial performance, arrears updates, and asset strategies.
- Directed due diligence for acquisitions and disposals, advising on asset performance, risks, and compliance.
- Achieved rental growth through strategic lease negotiations, improving occupancy and income security.
- Developed estate charge budgets with finance teams, ensuring transparency and alignment with RICS best practice.
- Mentored junior staff, providing training on lease management, service charge processes, and compliance.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Owner
Speed Storage & Handling Ltd
01.2010 - Current
- Managed a £15 million property portfolio, including commercial, residential, and retail assets.
- Managed day-to-day business operations.
- Secured significant rental growth through strategic negotiation tactics, ensuring consistent occupancy levels.
- Spearheaded the acquisition and management of a diverse property portfolio, including commercial sites, holiday lets, and mixed-use developments.
- Increased property values by 35% through targeted refurbishments and strategic lease management.
- Implemented arrears management processes, achieving a reduction in late payments and improving cash flow.
- Introduced sustainable energy solutions, reducing operating costs by 25% and enhancing ESG compliance.
Owner
St James Place Property Ltd
01.2016 - 12.2021
- Managed varied property portfolio across residential, commercial, retail, and hospitality sectors.
- Spearheaded strategic property acquisitions, achieving multi-million-pound valuations.
- Consistently delivered large-scale refurbishment projects on schedule while maintaining budget parameters.
- Directed all aspects of facilities management for upscale holiday rentals, maintaining perfect customer satisfaction across various platforms.
- Implemented comprehensive financial analysis and budgeting processes, surpassing 15% ROI target consistently.
- Maintained operational integrity across properties by ensuring compliance.
- Built successful business culture focused on performance optimisation and goal attainment.
- Analysed market trends and consumer behaviour to adapt business strategies accordingly.
Owner
Fashionable Fitness
01.2003 - 12.2016
- Integrated NHS services into fitness offerings, transforming the business into a community health hub.
- Formulated and implemented cutting-edge marketing tactics boosting membership retention.
- Oversaw day-to-day operations, maintaining high standards of customer service and operational efficiency.
- Built successful business culture focused on performance optimisation and goal attainment.
- Led a team of employees, fostering a culture of excellence, teamwork, and continuous improvement.
Owner
Absolute Security and Surveillance Ltd
01.2004 - 12.2010
- Directed impactful efforts, driving market expansion and substantial revenue increase for Absolute Security.
- Orchestrated mergers, resulting in expanded business reach and sustained growth in profit margins.
- Guided senior staff into leadership positions, promoting sustained growth.
- Oversaw day-to-day operations, maintaining high standards of customer service and operational efficiency.
- Developed high-performing teams to consistently exceed goals, drive revenue and expand markets.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Consultant
Speed Removals Ltd
01.1998 - 12.2003
- Streamlined warehousing and transportation logistics, enhancing efficiency.
- Refined workflows, resulting in increased efficiency and cost savings.
- Handled complex problems and issues by understanding root causes and implementing solutions.
- Facilitated workshops and training sessions to upskill team members and improve service delivery.
- Implemented innovative methodologies for process improvement, resulting in increased efficiency and productivity.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
Education
Bachelor of Arts -
MCIOB
Leeds 04-2026
Bachelor's Degree - business operations, leadership, and strategic planning
Business Management
Newcastle02.2022
A-Levels -
Scarborough College
Scarborough 01-1998
GCSEs -
Scarborough College
Scarborough 02.2016
Skills
- Commercial Property & Asset Management
- Landlord & Tenant Law Lease Advisory
- Service Charge Budgeting & Management
- Arrears Recovery & Income Maximisation
- Health & Safety & Regulatory Compliance
- Client & Stakeholder Relationship Management
- Strategic Reporting & Portfolio Performance Analysis
- Due Diligence for Acquisitions & Disposals
- Team Leadership & Staff Development
- Staff development
- Operations management
- Decision-making
Certification
[Number] [Area of certification]
Languages
English
Proficient
C2
Arabic
Elementary
A2
German
Elementary
A2
Timeline
Director
J Group Platinum Ltd
05.2022 - Current
Owner
St James Place Property Ltd
01.2016 - 12.2021
Owner
Speed Storage & Handling Ltd
01.2010 - Current
Owner
Absolute Security and Surveillance Ltd
01.2004 - 12.2010
Owner
Fashionable Fitness
01.2003 - 12.2016
Consultant
Speed Removals Ltd
01.1998 - 12.2003
Bachelor of Arts -
MCIOB
Bachelor's Degree - business operations, leadership, and strategic planning
Business Management
A-Levels -
Scarborough College
GCSEs -
Scarborough College
Custom Section
- Oversaw £20 Million Property Refurbishment Portfolio, Managed the refurbishment and facilities operations of over £20 million worth of commercial and residential properties, ensuring all projects were delivered on time and within budget. Streamlined project workflows, reducing overall project delivery time by 20%, while maintaining a consistent ROI of 18% - 25% across the portfolio.
- Increased Property Value by 35% Through Strategic Renovations, Spearheaded the renovation of 10 high-yield properties, increasing overall portfolio value by 35% through effective facilities management and strategic upgrades. Successfully optimized operational costs by implementing sustainable energy solutions, reducing utility expenses by 25%.
- Led Multi-Site Facilities Management for £10 Million in Assets, Directed facilities management across a multi-site property portfolio valued at £10 million, ensuring optimal operational efficiency and tenant satisfaction. Reduced maintenance costs by 30% through proactive maintenance schedules and renegotiation of service contracts, achieving significant long-term savings.
- Delivered a 22% ROI on £5 Million Project Through Effective Planning, Managed the full lifecycle of a £5 million renovation project, from initial planning and procurement to execution. Achieved a 22% return on investment by optimizing budget allocation, negotiating with contractors, and implementing rigorous project controls, all while completing the project 15% ahead of schedule.
Hobbies and Interests
A sports enthusiast with a background in national-level rugby and athletics. Passionate about fine food, wine, and community involvement, I actively support local charities and events.
Professional Development
- MCIOB chartered institute of building
- Level 7 NVQ Construction management
- Close Protection, Max Security Solutions
- BIIAB Level 2 Certificate for CCTV Operational Supervisor
- BIIAB Level 2 Certificate for Door Supervisors Conflict Management
Hobbies and interests
- golf
- food and drink
- family
- more golf
- travel
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