Jaideep Jalla
Solihull
Summary
Results-driven IT professional with over 11 years of experience in defining architectures and interfaces for complex hardware and software solutions. Adept at designing and implementing enterprise IT solutions for On premises, Public Clouds, datacentre transformations, and security integrations. Proven leadership and decision-making skills in high-complexity, dynamic environments. Strong ability to manage and collaborate with internal and external stakeholders, ensuring strategic alignment and seamless execution.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Cloud & DevOps Specialist
Tata Consultancy Services
Solihull, UK
01.2023 - Current
- Designed, deployed, and managed scalable Azure Kubernetes Service (AKS) clusters to orchestrate containerized applications with high availability and optimized resource usage.
- Built and maintained automated CI/CD pipelines using Azure DevOps to streamline application build, test, and deployment processes, reducing release times by 40%.
- Created, maintained, and optimized Docker container images and Azure Container Registry (ACR) integrations for consistent, portable application environments across development and production.
- Developed and managed Helm charts for deploying complex applications on AKS, standardizing releases and simplifying upgrade and rollback processes.
- Integrated automated testing, vulnerability scanning, and security checks into Azure DevOps pipelines, enhancing code quality and compliance with organizational policies.
- Monitored AKS clusters and pipeline health using Azure Monitor, Log Analytics, and Application Insights, proactively resolving issues and ensuring platform stability.
- Initiated learning and proof-of-concept (POC) projects in artificial intelligence, developing chatbots and intelligent agents to enhance internal documentation access and user support.
- Explored Retrieval-Augmented Generation (RAG) techniques to build AI-driven solutions for dynamic knowledge retrieval from internal resources, demonstrating innovative approaches to information management.
Azure Cloud SME
Tata Consultancy Services
Solihull
01.2021 - 01.2023
- Designed and implemented scalable enterprise cloud architectures leveraging core Azure services like Virtual Machines, Storage, and Networking to meet business needs and optimize performance.
- Automated infrastructure provisioning and management using Terraform and ARM templates, improving deployment speed and consistency across environments.
- Built and maintained CI/CD pipelines with Azure DevOps, Jenkins, and GitHub Actions, streamlining code deployments and enhancing release reliability.
- Monitored and optimized cloud environments for high availability, security, and cost efficiency, applying Azure security best practices including RBAC, encryption, and compliance standards like GDPR and SOC 2.
- Collaborated cross-functionally to troubleshoot complex infrastructure issues, mentor junior engineers, and drive cloud adoption aligned with organizational goals.
IAM Consultant
Tata Consultancy Services
Solihull
01.2020 - 12.2020
- Architected and deployed complex Single Sign-On (SSO) solutions leveraging SAML, ADFS, and CA SiteMinder to integrate Citrix with Oracle Internet Directory, enhancing secure access across systems.
- Created and maintained High-Level and Low-Level Design (HLD/LLD) documents, build guides, test cases, and comprehensive implementation plans to support project phases from Proof of Concept through production and post-implementation support.
- Developed a Self-Service Password Reset (SSPR) solution using ManageEngine ADSSP, reducing dependency on admin teams and empowering users to manage account recovery independently.
- Led full project lifecycle execution—from POC and design to build, User Acceptance Testing (UAT), and production—ensuring timely delivery and robust solution adoption.
Technical Lead
Tata Consultancy Services
Solihull, UK
01.2017 - 12.2019
- Led the greenfield development of a complex three-tier application, managing the full lifecycle from Proof of Concept (POC) through System, User Acceptance, and Performance Testing, proactively resolving issues to keep the project on track.
- Executed a middleware technology stack refresh—including Apache, Oracle WebLogic, Oracle Traffic Director, CA SiteMinder, and more—migrating from SPARC to x86 servers while ensuring legacy apps remained fully compatible and operational.
- Tackled challenges integrating legacy Java applications into the new middleware environment, ensuring smooth performance and full functionality across the refreshed platform.
- Provisioned and configured 35 environments using Ansible automation, delivering consistent, reliable setups that minimized deployment errors.
- Collaborated closely with cross-functional teams to troubleshoot and resolve over 100+ technical issues, ensuring seamless phase transitions and adherence to project timelines.
Security administrator
Tata Consultancy Services
Bangalore
01.2016 - 12.2016
- Executed learning and implementation of SSL and TLS protocols, integrating CSR generation and keystore/trust store administration, digital signing to support an application designed per FIPS 140-2 standards, assuring high-level encryption and regulatory compliance.
- Communicated regularly with vendors and developers to understand requirements, troubleshoot issues, and ensure smooth resolution, helping keep projects on track.
- Juggled routine support duties and complex security projects, showing both technical growth and adaptability in a fast-paced environment.
EFT & Middleware admin
Tata Consultancy Services
Bangalore
07.2014 - 12.2015
- Automated file transfer operations by designing and implementing custom scripts using AML, achieving a 90% reduction in support ticket volume and significantly improving operational efficiency as a new team member.
- Delivered 24/7 middleware and file transfer support, including participation in annual disaster recovery drills and proactively implementing permanent script fixes for recurring issues.
- Interfaced with users and clients to analyze technical requirements, resolve file transfer issues, and drive continuous service improvements that enhanced client satisfaction.
- Collaborated on code deployments and managed 30+ test environments using ITSM tools, contributing to the refinement of deployment processes and system reliability.
Education
BACHELOR of TECHNOLOGY - Electronics and Communication Engineering
Koneru Lakshmaiah University
01.2010 - 01.2014
Skills
- IT Enterprise Architecture & Solutioning
- Cloud Infrastructure (Azure) & Datacenter Migration
- DevOps, Terraform, Terragrunt
- CI/CD Pipelines
- Automation (Ansible, Azure DevOps)
- Middleware Administration
- Web Services & API Integration
- SSL Certificate Management & Security Protocols
- IT Networking
- Storage
- OS Administration (Linux, Windows)
- Disaster Recovery & Risk Management
- IT Infrastructure and Datacenter Operations Management
- Technical Consultation & Stakeholder Communication
- Project Lifecycle Management (Prince2, Agile, Waterfall)
- Vendor & Procurement Management
- Leadership & Decision-Making in High-Complexity Environments
- Integration Planning & Risk Mitigation
- Team Leadership
- Training & Mentoring
- Business Analysis & IT Operations Management
- Reporting
- Dashboarding
- Proposal Writing
Certification
- Microsoft Certified: Azure Solution Architect, AZ303 & AZ304
- Microsoft Certified: Azure Administrator Associate, AZ104
Custom Section
2026-04-30
Personal Information
- Title: Cloud Infrastructure Engineer
- Visa status: UK Visa End date: April 2026
- Work Permit: UK Visa End date: April 2026
Timeline
Cloud & DevOps Specialist
Tata Consultancy Services
01.2023 - Current
Azure Cloud SME
Tata Consultancy Services
01.2021 - 01.2023
IAM Consultant
Tata Consultancy Services
01.2020 - 12.2020
Technical Lead
Tata Consultancy Services
01.2017 - 12.2019
Security administrator
Tata Consultancy Services
01.2016 - 12.2016
EFT & Middleware admin
Tata Consultancy Services
07.2014 - 12.2015
BACHELOR of TECHNOLOGY - Electronics and Communication Engineering
Koneru Lakshmaiah University
01.2010 - 01.2014
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