Summary
Overview
Work History
Education
Skills
Timeline
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Jai Charles

London

Summary

Skilled Youth Mentor with exceptional patience and more than 2 years of experience. Effective mentor with extensive knowledge of ethnic youth groups and inspiring mentality. Dedicated to individualized relationships and compassionate listening.

Overview

7
7
years of professional experience

Work History

Youth Mentor

Be Heard As One
01.2022 - 02.2024
  • Increased youth engagement by incorporating interactive activities and group discussions in mentoring sessions.
  • Developed strong communication skills in youths by providing constructive feedback and regularly engaging them in reflective conversations about their progress.
  • Strengthened leadership abilities in youths by providing opportunities for them to take on responsibilities within group activities or projects.
  • Served as a positive role model by exhibiting strong work ethic, time management skills, and commitment to personal growth throughout the mentoring relationship.

Event Coordinator

bafta
01.2019 - 10.2021
  • Planned large-scale events such as trade shows, conferences and meetings.
  • Coordinated event workflow and managed subcontractors to deliver top-quality preparations and day-of support.
  • Solicited client feedback to assess event success and uncover opportunities for improvement.
  • Communicated schedules and timelines to stakeholders for on-time event execution.


Head Waiter

adiva lebanese restaurant
09.2016 - 12.2018
  • Trained and supervised wait staff to maintain first-class customer service standards.
  • Handled customer complaints and restored satisfaction through tactful communication and swift resolution.
  • Tracked tables throughout meals to identify further sales opportunities.
  • Informed and advised customers on menu options and allergy concerns, making specific recommendations based on dining preferences.


Education

Certificate of Higher Education - Architecture

De Montfort University
Leicester, LCE
2023

GCSEs -

Ashmole Academy
London, ENG
2016

Skills

Behavior Modeling

Goal Planning

Patience and Tolerance

Relationship Building

Crisis Intervention

Mentoring

Positive Reinforcement

Group and individual sessions

Timeline

Youth Mentor

Be Heard As One
01.2022 - 02.2024

Event Coordinator

bafta
01.2019 - 10.2021

Head Waiter

adiva lebanese restaurant
09.2016 - 12.2018

Certificate of Higher Education - Architecture

De Montfort University

GCSEs -

Ashmole Academy

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Jai Charles