A hardworking and motivated university student with part-time experience in customer service, eager to develop my skills and simultaneously contribute to a team in a working environment.
Overview
4
4
years of professional experience
Work history
Retail sales associate
TK Maxx
Southampton, Hampshire
08.2024 - Current
Assist with the training of new staff members to help them settle and improve team efficiency.
Providing excellent customer service when dealing with a diverse range of customer queries.
Collaborating with colleagues in order to be efficient during peak times.
Working with store targets in mind to ensure we meet key performance indicators each week.
Delivery Driver
Pizza Hut
Folkestone
12.2022 - 07.2023
Continued to help those in the kitchen and at the front counter during busy periods.
Delivering product in a safe yet timely manner to ensure customer satisfaction.
Ensuring the product is of good quality when delivered to the customer.
Consistently reaching targets relating to efficiency.
Team Member
Pizza Hut
Folkestone
02.2022 - 11.2022
Efficient use of POS systems to serve customers in a timely manner.
Being polite, friendly and approachable to customers and dealing with any concerns they may have empathetically.
Meeting deadlines in the kitchen to ensure a high quality product is delivered to customers.
Training and mentoring new team members to help them learn company processes.