Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Jahid Ullah

Barry,The Vale of Glamorgan

Summary

I am an avid learner ready to take on new challenges, gaining years of personal work development across different fields as well as a wide range of experiences which have crafted me today. Focusing on client sales and service with strong work history of being a part of high-performance & experienced teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence and tactical team builder with strong background in training and team development.

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work history

Customer Service & Sales Representative

604 London
Barry, Vale of Glamorgan
07.2022 - 09.2024
  • Dealt directly with 30+ customers per day on call or via email.
  • Provided administrative support to mobile sales teams, maintaining accurate, up-to-date records.
  • Recorded weekly sales calls and values on record sheet.
  • Enabled smooth sales operations, verifying stock levels to maintain constant product availability.
  • Retained product and service knowledge for helpful, informative customer guidance.
  • Processed sales and purchase orders from various customers, delivering exceptional customer service.
  • Delivered outstanding customer service to achieve high satisfaction levels.

Recruitment Assistant

IntoRecruitment
Barry, Vale of Glamorgan
12.2021 - 07.2022
  • Reached out to a number of potential employees on a daily basis.
  • Organised tasks by level of urgency and importance to make best of use time and resources.
  • Advised on contract and salary obligations to meet business and employee requirements.
  • Negotiated terms of employment for staff and contractor agreements.
  • Verified candidate's qualifications and experience by conducting thorough background checks.

Shift Leader

Tesco Superstore
Barry, Vale of Glamorgan
06.2018 - 12.2021
  • Trained new hires and set up mentoring relationships to drive team performance.
  • Provided instructions and feedback to team during shifts.
  • Assigned tasks, projects and responsibilities to team members and monitored status.
  • Led by example and demonstrated company best practices.

Customer Service Representative

Vodafone UK
Cardiff
02.2018 - 06.2018
  • Assisted customers with varying questions using product knowledge and service expertise.
  • Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
  • Answered customer telephone calls promptly and improved on-hold wait times.

Education

GCSE -

Barry Comprehensive School
09.2007 - 07.2012

Maths - C -

English - C

Business Studies - C -

Information Tech - C

Physical Education - C -

Catering - C

Biology - C -

Art - C

Skills

  • Customer Service
  • Product knowledge
  • Merchandising
  • Customer relations
  • Sales expertise
  • Account management
  • Order processing
  • Returns
  • Merchandise control
  • Staff training

Affiliations

  • In my time, I take my dog on walks multiple times a day & go to the gym daily. Any spare time between is for meeting with friends & family.

Timeline

Customer Service & Sales Representative

604 London
07.2022 - 09.2024

Recruitment Assistant

IntoRecruitment
12.2021 - 07.2022

Shift Leader

Tesco Superstore
06.2018 - 12.2021

Customer Service Representative

Vodafone UK
02.2018 - 06.2018

GCSE -

Barry Comprehensive School
09.2007 - 07.2012

Maths - C -

English - C

Business Studies - C -

Information Tech - C

Physical Education - C -

Catering - C

Biology - C -

Art - C

Similar Profiles

Create profile
Jahid Ullah