Jah Fari Rushton
London
Summary
Dynamic retail professional with a proven track record at Tesco, enhancing inventory accuracy through meticulous stock audits. Skilled in managing stock and fostering customer loyalty, I excel in high-pressure environments while delivering exceptional service. My strong communication abilities and commitment to positive outcomes drive success in every interaction.
Overview
18
18
years of professional experience
Work History
Stock Room
Tesco
08.2016 - 10.2017
- Reduced instances of negative behavior by teaching conflict resolution strategies and promoting healthy communication habits.
- Boosted self-esteem for at-risk youth through consistent support, encouragement, and positive reinforcement.
- Fostered a sense of community within the program by organizing group outings, events, and team-building exercises.
- Increased overall academic performance by providing tutoring sessions tailored to individual learning styles.
- Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
- Handled stock return claims from customers promptly and professionally, maintaining positive relationships while minimizing financial impact on the company.
- Performed inventory control, such as counting, and stocking merchandise.
Kids Club Associate
Kids Company
Camberwell London
07.2010 - 10.2014
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Connected at-risk youth with valuable resources such as counseling services, educational opportunities, or job training programs.
- Promoted resilience among at-risk youth through regular check-ins and ongoing emotional support during challenging times in their lives.
Retail Worker
WH Smith
Liverpool Street Station
05.2003 - 10.2009
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Sales Assistant
Toys R Us
London
09.1999 - 05.2001
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Education
Travel Tourism, NVQ, Level One And, Two - Travel And Tourism
Southwark College
Waterloo In London02.2007
Skills
- Stock room
- Restock workstations
- Stock comparisons
- Room food delivery
- Managing stock
- Display restocking
- Stock counting
Timeline
Stock Room
Tesco
08.2016 - 10.2017
Kids Club Associate
Kids Company
07.2010 - 10.2014
Retail Worker
WH Smith
05.2003 - 10.2009
Sales Assistant
Toys R Us
09.1999 - 05.2001
Travel Tourism, NVQ, Level One And, Two - Travel And Tourism
Southwark College