Summary
Overview
Work History
Education
Skills
Websites
Certification
Vendor Exposure
Communication Skills
Awards
Trainings
Timeline
Generic
Jaheer Ahamed

Jaheer Ahamed

Senior Product Manager
Aylesbury,BKM

Summary

Experienced product leader with 20+ years in the satellite and telecom sector, delivering innovative SD-WAN, SASE, and cloud-based solutions. Proven track record in driving product strategy, service innovation, and end-to-end delivery across complex ecosystems. Adept at navigating technical, operational, and commercial dimensions to build scalable products aligned with market and customer needs. Strong experience with multi-vendor integrations (Cisco, Juniper, Versa) and optimizing service processes (quote-to-cash, order-to-fulfillment). Known for cross-functional leadership, data-informed decision making, and building product roadmaps that balance business impact with technical feasibility.

Overview

21
21
years of professional experience
6
6
Certifications

Work History

Senior Product Manager

Viasat
London, England
01.2023 - Current
  • Initiated and led Nexuswave launch efforts within the Maritime BU, developing the business case and driving early-stage activities; transitioned mid-project to Core Product team, where I continued supporting the program alongside Segment Pdm through to successful launch.
  • Defined Multi Network Orchestration solutions (SD-WAN+ Security) and drove cross-BU rationalization efforts, gathering and aligning requirements across Maritime, GSS, and Enterprise Land Mobile units.
  • Facilitated multiple workshops to evaluate and recommend SD-WAN vendor solutions (Netagility, Livewire) for ABU, focusing on features, security architecture, and total cost of ownership.
  • Working to onboard a SASE-focused security vendor addressing Maritime solution needs, helping establish a baseline security framework for other business units.
  • Developed and prioritized product roadmaps aligned with market trends and customer needs, guiding agile engineering teams with clear user stories and acceptance criteria.
  • Collaborated closely with vendors, partners, and internal teams to ensure seamless product design and implementation across business units.
  • Supported pricing strategy, packaging, and go-to-market planning alongside sales and marketing teams to drive revenue growth.
  • Contributed to advanced connectivity projects including Azure Orbital, AWS base stations, and Veritas integrations, expanding Viasat’s technology portfolio.
  • Provided pre-sales technical support and aligned product capabilities with customer requirements during RFPs and commercial deals.
  • Represented Viasat at industry forums and events, enhancing product visibility and gathering market intelligence.

Technical Product Manager

Colt Technology Services
03.2021 - 01.2023
  • Spearheaded the successful launch of SASE solutions during COVID-19, achieving strong customer traction and accelerating digital transformation.
  • Led multi-vendor SASE deployments including VeloCloud, Zscaler, and Versa, ensuring seamless integration and delivery.
  • Developed and prioritized product roadmaps for SD-WAN, SASE, and Cloud features aligned with customer needs and business strategy.
  • Created pricing models, commercials, and packaging for new features, driving revenue growth.
  • Acted as a product specialist supporting Sales, Pre-Sales, and customers with demos, enablement materials, and technical guidance.
  • Managed New Product Developments (NPDs) end-to-end within budget constraints.
  • Collaborated closely with engineering, vendors, and product marketing to design, implement, and communicate multi-vendor SD-WAN and SASE solutions.
  • Delivered customer success stories, case studies, and updated presentations to boost market adoption.
  • Introduced innovative best practices in SD-WAN and uCPE to enhance product competitiveness.

Product Management Consultant

Tata Consultancy Services (Vodafone)
01.2017 - 03.2021
  • Designed and launched multi-vendor SD-WAN and SASE solutions including Cisco, Versa, Juniper, VeloCloud, and Zscaler, driving portfolio innovation.
  • Provided end-to-end product design support from concept to go-to-market using Agile and Waterfall approaches.
  • Conducted impact assessments balancing cost, effort, and business value for new and updated products.
  • Collaborated with senior management, vendors, and SI partners (Accenture, Amdocs, Tech M) to ensure seamless delivery.
  • Facilitated stakeholder workshops and design approvals to align business and technical teams.
  • Supported contract reviews, compliance, and regulatory alignment.
  • Led training and enablement sessions for Sales, Pre-Sales, and Operations teams.
  • Supported RFP responses and identified professional services opportunities within Vodafone.

Service Delivery Leader

Tata Consultancy Services (Du Telecom)
08.2015 - 01.2017
  • Led and managed a team of ~200 overseeing operational delivery, provisioning, and feature management for consumer and enterprise services.
  • Drove product strategy and roadmap for operational delivery and feature development aligned with market trends and customer needs.
  • Ensured end-to-end service provisioning efficiency, delivering timely activation and superior customer experience.
  • Collaborated cross-functionally with operations, engineering, IT, and marketing to enable seamless product delivery and adoption.
  • Translated customer needs and pain points into actionable requirements, prioritizing feature backlog and guiding successful launches.
  • Conducted market and competitive analysis to identify opportunities and drive continuous product improvements.
  • Partnered with marketing and sales teams to develop go-to-market strategies and support customer adoption.
  • Monitored key product metrics and implemented initiatives to optimize performance and customer satisfaction.
  • Stayed abreast of industry trends and regulatory changes to foster innovation and maintain competitive advantage.

Manager - Multiple Roles Consulting, Operations,

Tata Communications
04.2007 - 07.2015
  • Led enterprise service delivery operations for Etisalat Saudi, managing end-to-end provisioning, order management, and SLA adherence for large-scale enterprise accounts.
  • Acted as key liaison between business, solution design, and engineering teams to capture requirements, define high-level solutions, and align cost estimates with stakeholder expectations.
  • Designed and improved Lead-to-Order and Order-to-Delivery processes, driving continuous improvement initiatives to enhance service delivery efficiency.
  • Played a central role in service design for new and evolving products, creating process flows across pre-sales, service delivery, and engineering stages.
  • Delivered complex network security implementations for Vodafone, including Check Point firewall deployments and F5 load balancing solutions.
  • Supported pre-sales activities by shaping technical solutions, identifying risks, creating mitigation plans, and presenting value propositions to customers.
  • Coordinated UAT, secured stakeholder sign-offs, and baselined SLA/KPI metrics for operational readiness.
  • Conducted customer and internal reviews for mega/complex projects, ensuring alignment and issue resolution across cross-functional teams.
  • Delivered training, go-live support, and performance reviews to ensure consistent execution and customer satisfaction.

Network Engineer

Bharti Airtel Ltd
01.2006 - 04.2007
  • Worked as a Bandwidth Service Delivery Engineer for Airtel Long Distance Services, providing links which involves Planning, Network Designing, provisioning, and testing of E1, E3, DS3 and STM1, handing over the ckt’s to the customer without any errors for various Customers.

Trainee - NOC ITMC

Tata communications (VSNL)
08.2005 - 12.2005
  • Worked in International Transmission Maintenance Centre (ITMC) as a Network Engineer which includes analysing and providing solution for all MPLS/IPVPN Faults.

Testing Engineer

Almo Power Controls
04.2004 - 12.2004
  • Testing of Electronic Ballast and Power savers.

Education

MBA - Executive MBA - General

Henley Business School
Henley, United Kingdom
04.2001 -

BACHELOR OF ENGINEERING - ELECTRONICS & COMMUNICATIONS

VINAYAKA MISSION UNIVERSITY
Tamil Nadu, India
04.2001 - 01.2010

Diploma - Electronics And Communication Engineering

Directorate of Technical Education
Chennai
04.2001 - 01.2004

Skills

  • SD-WAN implementation

  • Secure access service edge

  • Cloud Connectivity

  • Edge Solution development

  • Satellite communication technology

  • Network function virtualization

  • Product roadmaps

  • Product development

  • Product lifecycle management

  • Stakeholder management

  • Product launches

  • Customer research

Certification

Versa SASE Sales

Vendor Exposure

  • Versa
  • Cisco
  • Viptela (Cisco)
  • Juniper
  • VMware
  • Meraki
  • Zscaler
  • IBM
  • Riverbed

Communication Skills

  • Represented Colt @ MEF SD WAN forum
  • Presented SASE capabilities to wider organisation & ELT

Awards

  • TATA ACE Award
  • Tata Leadership Award
  • Colt – Collaboration
  • Colt - Inspiration
  • Tata Blue Ribbon

Trainings

  • Product Management Training - Viasat
  • SASE (Versa, Zscaler, Velo)
  • PMP & Prince2
  • SD WAN MEF

Timeline

AgilePM® Foundation

09-2025
Versa SASE Sales specialist
07-2025

Cato Networks SASE Expert Level 1 SASE Expert Level 1

04-2025

Netskope SASE Accreditation

03-2025

Cato Networks SASE Advanced Security SASE Advanced Security

03-2025

Senior Product Manager

Viasat
01.2023 - Current
Versa SASE Sales
06-2022

Technical Product Manager

Colt Technology Services
03.2021 - 01.2023

Product Management Consultant

Tata Consultancy Services (Vodafone)
01.2017 - 03.2021

Service Delivery Leader

Tata Consultancy Services (Du Telecom)
08.2015 - 01.2017

Manager - Multiple Roles Consulting, Operations,

Tata Communications
04.2007 - 07.2015

Network Engineer

Bharti Airtel Ltd
01.2006 - 04.2007

Trainee - NOC ITMC

Tata communications (VSNL)
08.2005 - 12.2005

Testing Engineer

Almo Power Controls
04.2004 - 12.2004

MBA - Executive MBA - General

Henley Business School
04.2001 -

BACHELOR OF ENGINEERING - ELECTRONICS & COMMUNICATIONS

VINAYAKA MISSION UNIVERSITY
04.2001 - 01.2010

Diploma - Electronics And Communication Engineering

Directorate of Technical Education
04.2001 - 01.2004

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Jaheer AhamedSenior Product Manager