Jagraj Dhillon
Slough,Berkshire
Summary
Dedicated Logistics Business Manager and Security Duty Manager with 7years of experience in managing security operations for prestigious clients.
Adept at overseeing large teams of security officers, implementing safety
protocols, and conducting successful emergency drills. Fluent in six
languages, including English, Hindi, Punjabi, Urdu, and Marathi
Overview
11
11
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Security controller
ICTS
Slough
07.2022 - Current
- Monitoring surveillance equipment (CCTV)
- Compiling detailed reports on incidents and health and safety issues
- Leading the control room team and managing day-to-day operational requirements
- Assisted the logistics team with incoming deliveries, verifying access IDs for deliveries to ensure compliance with site protocols.
- Acted as gate guard, prioritizing safety by ensuring vehicles were parked safely in the loading bay and managing overall site security.
- Coordinated with the logistics team to assist with large pallets and deliveries, facilitating their entrance through large doors into storage rooms while preventing alarm activations.
- Controlled access to restricted areas according to staff badge policy and access levels, allowing or declining entry as required.
- Performed daily administrative tasks to maintain accurate data for shift changes and ensured clear radio communication with colleagues and other teams.
- Managed administrative duties including intercom and alarm systems, ensuring compliance with company regulations and processes.
- Investigated and recorded findings of generated alarms in tracking tickets, ensuring all equipment was operational.
- Liaised with on-site staff to explain security processes to new employees, guiding them on accessing restricted areas.
- Utilized the client-specific security control system to verify ticket validity and matching seal numbers to products for restricted area entry.
Security Team Leader
Rock Security Solutions (Louis Vuitton Event)
London
05.2022 - 07.2022
- Collaborated with security teams and emergency services to resolve urgent situations.
- Safeguarded employee and visitor health, safety and assets through effective on-foot patrols and CCTV observation.
- Handled day-to-day and emergency incidents with a calm, professional demeanor, enabling positive outcomes.
- Provided friendly, courteous and efficient front-desk assistance, earning consistently positive customer feedback.
- Collaborating with various contractors and K9 units.
Security Team Leader
K4 Security Services
Hounslow
01.2022 - 04.2022
- Reporting security events and emergencies.
- Managing rotation and breaks of security officers.
Security Site Supervisor
T4 Security
Hatton Cross, Middlesex
11.2021 - 12.2021
- Managing a team of 70 security officers in an Asylum Seekers Hotel.
- Ensuring compliance with COVID-19 protocols.
Duty Security Manager
Counter Security Services Ltd
Gatwick, Gatwick
04.2021 - 10.2021
- Managing MQS Quarantine Services for COP 26.
- Ensuring COVID-19 protocols and facilitating self-testing.
Logistics Business Manager
Azad Logistics
Mumbai, Maharastra, India
04.2013 - 11.2020
- Verified delivery paperwork to ensure accuracy and compliance with company standards.
- Oversaw the movement of stock from one location to another, optimizing efficiency and minimizing handling time.
- Managed and handled deliveries and packages, ensuring timely and accurate processing.
- Supervised a team of logistics personnel, providing guidance and ensuring adherence to operational procedures.
- Coordinated with various departments to streamline logistics processes and improve overall workflow.
- Processed Return Merchandise Authorizations (RMA) for defective or unwanted products, ensuring compliance with company policies.
- Coordinated with the inventory and logistics teams to facilitate the return and replacement of products.
- Implemented and monitored inventory control systems to maintain accurate stock levels.
- Developed and maintained relationships with suppliers and vendors to facilitate smooth operations.
- Analyzed logistical data and prepared reports to inform strategic decision-making.
- Ensured compliance with health and safety regulations within the logistics operations.
Education
Graduated - B.com
Mumbai University
Mumbai, Maharastra 06.2013 - 03.2016
Skills
- Security
- Customer Service
- Organization Skills
- Communication Skills
- CCTV monitoring
- Incident reporting
Languages
English
Fluent
Hindi
Native
Punjabi
Native
Urdu
Fluent
Certification
- SIA Door Supervisor Licence
- CCTV Operator
Timeline
Security controller
ICTS
07.2022 - Current
Security Team Leader
Rock Security Solutions (Louis Vuitton Event)
05.2022 - 07.2022
Security Team Leader
K4 Security Services
01.2022 - 04.2022
Security Site Supervisor
T4 Security
11.2021 - 12.2021
Duty Security Manager
Counter Security Services Ltd
04.2021 - 10.2021
Graduated - B.com
Mumbai University
06.2013 - 03.2016
Logistics Business Manager
Azad Logistics
04.2013 - 11.2020
- SIA Door Supervisor Licence
- CCTV Operator
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