Jaginder Chand
Bedford,Bedfordshire
Summary
Accomplished Administrator with excellent customer service and Microsoft Office. Fluent in English and Punjabi, excel in fast-paced environments, demonstrating a strong commitment to customer satisfaction and relationship building. Skilled in ATS data entry and maintaining high levels of accuracy. Background ensures efficiency and proactive customer support. Resourceful administrative professional with strong experience in office management, customer service and database management. Demonstrates comprehensive knowledge of GDPR and relevant regulations to maintain accurate and compliant records. Creative problem-solver keeps office running smoothly. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
Work history
Administrator
Furniture Village
Bedford, Bedfordshire
2024.04 - 2024.06
- Temping
- Interacted with 80-100 customers professionally by phone, email and in-person to deliver accurate service information.
- Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.
- Effectively managed incoming and outgoing mail to maximise office efficiency.
- Liaised with customers to resolve enquiries, appointment booking
- Professional phone etiquette
- Taking payments over the phone.
- Email and Microsoft packages
- Update and log information on data base.
- First point of contact to customers over phone and email.
- Attention to detail and very proactive
Recruitment officer
East of England Ambulance Service NHS Trust/Agency
Bedford, Central Bedfordshire
2024.02 - 2024.03
- Temp position
- Microsoft systems office word Excel and Outlook Teams
- Facilitated applicant screenings and background checks in alignment with company-established procedures.
- Trac system
- GDPR legislations and safe employment
- Liaised with candidates to gather data and schedule interviews.
- Coordinated reference and background checks for compliance with right-to-work guidelines.
- Collaborated with hiring managers team leads relating to hiring process
- Applicant screening background checks with company procedures
- Identification checks
- Occupational health checks
- Completed reference and DBS checks on applicants and new employees.
- Verifying documents face to face
- Telephone appointment scheduling
- Scanning documents and uploading to candidates file and verify.
- Communication skills
- Requested and contacted candidate references to help hire right people for jobs.
Recruiter Administrator
Elysium Healthcare
Luton , Hertfordshire
2023.08 - 2023.08
- Microsoft systems
- Worked towards exceeding targets agreed on with 45 clients regarding number of candidates placed.
- Facilitated background checks and applicant screenings to vet candidates.
- Liaised with HR professionals to coordinate recruitment, hiring and onboarding ATS workflow.
- Protected employee privacy and confidentiality, ensuring GDPR compliance across all tasks.
- Prevented illegal working by verifying authenticity of candidate ID and right-to-work paperwork.
- Completed reference and DBS checks on applicants and new employees.
- Managed and updated recruitment ATS and CMS software.
Recruitment consultant
Universal Courier Logistics
Willenhall, Walsall
2022.08 - 2023.02
- Temp position
- Coordinated reference and background checks for compliance with right-to-work guidelines.
- Coordinated induction training and procedures for seamless hiring operations.
- Liaised between 200 candidates plus clients to coordinate interviews and onboarding.
- Identification (ID)checks
- Communications with hiring managers and candidates.
- Microsoft systems excel and teams meetings
- Completed new joiner onboarding documentation and reference checks.
- Informed candidates about interview results and made job offers to successful candidates.
- Attracted top candidates using social media networking.
- Scheduled and conducted interviews, evaluating candidate pool to select top talent.
- Facilitated background checks and applicant screenings to vet candidates.
Internal sales
ERF Electrical ltd
Birmingham, Westmidlands
2021.10 - 2022.08
- Used up-selling and cross-selling techniques to increase sales
- Generated new leads and opportunities to maximise revenue.
- Built long-term relationships with customers and generated referrals from existing clients.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Articulated product features and specifications in customer-centric language based on their priorities.
Vetting Onboarding Administrator TEMP
Bedford College Group ( Agency 1st choice)
Bedford, Bedford
2024.08 - 2024.09
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
- Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.
- Effectively managed incoming and outgoing mail to maximise office efficiency.
- Oversaw database to maintain updated records and accuracy.
- Coordinated reference and background checks for compliance with right-to-work guidelines.
- Helped guide candidates through application processes from initial interviews to onboarding.
- Completed new joiner onboarding documentation and reference checks.
- Liaised with HR personnel to facilitate seamless background checks, onboarding and job offer packages.
- Completed duties to deliver on targets with accuracy and efficiency.
- Consistently arrived at work on time and ready to start immediately.
- Supported team by demonstrating respect and willingness to help.
Education
GCSEs -
John Bunyan Upper School
Bedford 1983.09 - 1986.07
Certificate of Higher Education - HR
Healthier Business Group
UK 2024.02 - 2024.02
Safeguarding Children Certification - SAFEGUARDING CHILDREN
Supporting Education Group
UK 2024.07 - 2024.07
Food Hygiene - Hospitality
Training Express
UK 2024.04 - 2024.04
HEALTHCARE
DBS CHILDREN ENHANCED UPDATED SERVICE
UK 2024.07 -
HR Management
Employee Recruitment And Onboarding
UK 2024.08 - 2024.08
Diploma in and Baby Care - CHILD CARE
Janet Quality Education
UK 2024.07 - 2024.07
Diploma in Nannying and Child Care - CHILD CARE
Janets Quality Education
UK 2024.07 - 2024.07
Diploma in Child Care & Development - CHILD CARE
Janets Quality Education
UK 2024.07 - 2024.07
Skills
- Fast pace customer service roles
- Experience in ATS data entry
- Microsoft Office systems, Outlook Excel Teams Word
- Admin support
- Attention to Detail
- Business administration
- Data verification
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Vetting Onboarding Administrator TEMP
Bedford College Group ( Agency 1st choice)
2024.08 - 2024.09
HR Management
Employee Recruitment And Onboarding
2024.08 - 2024.08
Safeguarding Children Certification - SAFEGUARDING CHILDREN
Supporting Education Group
2024.07 - 2024.07
HEALTHCARE
DBS CHILDREN ENHANCED UPDATED SERVICE
2024.07 -
Diploma in and Baby Care - CHILD CARE
Janet Quality Education
2024.07 - 2024.07
Diploma in Nannying and Child Care - CHILD CARE
Janets Quality Education
2024.07 - 2024.07
Diploma in Child Care & Development - CHILD CARE
Janets Quality Education
2024.07 - 2024.07
Administrator
Furniture Village
2024.04 - 2024.06
Food Hygiene - Hospitality
Training Express
2024.04 - 2024.04
Recruitment officer
East of England Ambulance Service NHS Trust/Agency
2024.02 - 2024.03
Certificate of Higher Education - HR
Healthier Business Group
2024.02 - 2024.02
Recruiter Administrator
Elysium Healthcare
2023.08 - 2023.08
Recruitment consultant
Universal Courier Logistics
2022.08 - 2023.02
Internal sales
ERF Electrical ltd
2021.10 - 2022.08
GCSEs -
John Bunyan Upper School
1983.09 - 1986.07
References
References available upon request.