JAGATH JAYARAJ
London,United Kingdom
Summary
Enthusiastic mechanical and manufacturing engineering student with hands-on experience in automobile companies and environmental impact assessments. Seeking to apply a diverse skill set and academic background to contribute to innovative mechanical and automobile projects.
Overview
3
3
years of professional experience
Work History
AUTOMOBILE SERVICE ADVISOR
MARUTI SUZUKI
Kerala, India
01.2022 - 01.2024
- Served as the primary liaison between customers and the service department, handling initial vehicle assessments and customer inquiries
- Scheduled service appointments while managing workshop capacity and technician availability
- Utilized automotive service management software (e.g., CDK, Reynolds & Reynolds, DealerTrack)
- Performed basic vehicle diagnostics and understood complex mechanical systems
- Maintained comprehensive knowledge of manufacturer service requirements and recall information
Engineering Intern
NIPPON TOYOTA
Kerala, India
01.2021 - 10.2021
- Assisted service advisors with customer check-in procedures and initial vehicle assessments
- Shadowed master technicians to gain practical understanding of Toyota vehicle systems and repair processes
- Gained comprehensive knowledge of Toyota's vehicle lineup and common service requirements
- Developed understanding of Toyota Production System – TPS principles as applied to service operations
- Completed Toyota's introductory technical training modules
- Received orientation on Toyota's corporate culture and values
- Participated in professional development workshops on automotive industry trends
Education
B.S. - Mechanical automobile Engineering
A P J Abdul Kalam University
M.S. - Mechanical and manufacturing Engineering
University of Greenwich
Skills
- SOLIDWORKS
- CATIA
- AUTO CAD
- BLENDER
- ABACUS
- MS OFFICE
Languages
English
Fluent
Malayalam
Proficient (C2)
Tamil
Upper intermediate (B2)
Hindi
Advanced
Projects
A critical evaluation on how just in time (JIT) manufacturing impacts inventory management in the UK automobile industry: A comparative analysis of Toyota and BMW, It involves producing and delivering only what is needed, when it's needed, and in the exact quantity needed. Parts arrive at assembly stations just as they're required, minimizing inventory and waste.
Timeline
AUTOMOBILE SERVICE ADVISOR
MARUTI SUZUKI
01.2022 - 01.2024
Engineering Intern
NIPPON TOYOTA
01.2021 - 10.2021
B.S. - Mechanical automobile Engineering
A P J Abdul Kalam University
M.S. - Mechanical and manufacturing Engineering
University of Greenwich
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