Jagadeeswaran Dhanasekaran

• Managed multi-location IPTV cloud lab infrastructure across distributed data centre environments, supporting STB and streaming validation
• Performed hardware and network testing for STBs, routers, switches, and server infrastructure including firmware and provisioning validation
• Executed IPTV functional validation across Live, VOD, EPG, advertisement workflows, and FAST channel playback scenarios
• Validated SSAI ad insertion and SCTE-35 markers ensuring seamless advertisement stitching and playback continuity
• Conducted DRM and security testing including Nagra conditional access, entitlement validation, and secure content delivery workflows
• Utilised Witbe automation for QoE monitoring and video performance validation across multi-device environments
• Developed Python-based automation scripts for Witbe monitoring and lab validation workflows, improving automation coverage by 30%
• Integrated Perfecto Mobile for cross-device automation testing and regression validation
• Executed IoT and smart home sensor testing including CCTV, door alarms, motion sensors, and embedded device integration workflows
• Performed network diagnostics, throughput testing, and QoE performance analysis including bitrate, latency, and buffering validation
• Supported lab automation initiatives and test data preparation using Python scripting
• Coordinated pre-release validation, defect triage, and production issue replication within lab environments

Payments Business Analyst — Banking Payments Transformation

• Led business analysis and migration initiatives for re-engineering a legacy payment processing engine to align with ISO 20022 data standards, delivering a 40% improvement in transaction throughput and validation performance
• Defined business requirements, process flows, and data mapping specifications enabling real-time payment data enrichment and analytics capabilities for UK payments modernisation
• Delivered validation and process analysis across major UK payment schemes including BACS, CHAPS, and Faster Payments, ensuring regulatory compliance and settlement accuracy
• Supported AMH payment validation workflows for 35+ UK banks, analysing inbound/outbound payment message flows and ensuring operational readiness across multi-bank integrations
• Designed and implemented UiPath-based automation solutions to automate payment entry workflows within the AMH platform, improving processing efficiency and reducing manual intervention
• Identified automation opportunities across reconciliation, exception handling, and message formatting workflows, driving improved audit readiness and operational accuracy
• Led CHAPS migration initiatives aligned with SWIFT ISO 20022 messaging standards, ensuring interoperability and seamless settlement continuity
• Produced functional specifications, traceability matrices, and reporting dashboards to enhance stakeholder visibility and execution governance
• Conducted gap analysis, impact assessments, and process optimisation initiatives supporting payment transformation programs
• Facilitated cross-functional collaboration between technology, operations, and compliance teams ensuring zero disruption during migration and transformation cycles

• Designed and implemented end-to-end automation frameworks for Amazon Prime e-commerce workflows including user journeys, subscription flows, checkout, and payment validation
• Built and maintained 500+ Selenium WebDriver regression automation suites supporting release-based validation and continuous delivery cycles
• Developed automation scripts in Java using Selenium to validate UI workflows across multiple browsers and environments
• Performed API validation using Postman, ensuring service reliability across order management, payment, and subscription microservices
• Executed database testing and data validation to verify transactional accuracy and backend data integrity
• Integrated automation suites with CI/CD pipelines using Jenkins and Git, enabling automated build verification and regression execution
• Enhanced automation stability by designing reusable utilities, page object models, and scalable test frameworks
• Supported release readiness through automated smoke, sanity, and regression validation across sprint-based deployments
• Collaborated with development and product teams to identify automation opportunities and improve test coverage for stable features
• Investigated automation failures, performed root cause analysis, and implemented fixes to improve framework reliability

• Executed end-to-end migration validation for server relocation from US on-premise data centres to cloud infrastructure, ensuring functional parity, integration continuity, and data integrity
• Delivered ~60% functional coverage across critical business workflows including authentication, transactions, batch processes, integrations, and environment configuration validation
• Implemented ~30% automation coverage using Selenium WebDriver with Python, building smoke and regression suites for stable features and enabling faster release validation
• Performed API testing using Postman and service-level validation to verify endpoint behaviour, error handling, contract compatibility, and idempotency post migration
• Conducted database testing and reconciliation using SQL/DB2 techniques including control totals, row counts, and integrity checks to confirm migration completeness
• Executed non-functional testing using JMeter to validate performance SLAs, throughput, latency, scalability, and cloud autoscaling behaviour compared to on-prem baselines
• Validated cloud infrastructure components including load balancer health checks, DNS routing, security rules, IAM permissions, TLS configuration, logging, and monitoring readiness
• Supported cutover readiness, rollback validation, and hypercare monitoring by running smoke suites, analysing failures, and coordinating defect triage with engineering teams

• Established and managed an offshore QA lab supporting validation of STBs, broadband gateways, routers, and sensor-based devices within the Xfinity smart home and security ecosystem
• Executed end-to-end testing across broadband, IPTV, and VoIP platforms, ensuring seamless streaming, device interoperability, and service stability under varied load conditions
• Designed and performed VoIP validation covering SIP signaling, codec negotiation, and inter-network interoperability across CSG and Amdocs billing environments
• Led smart home sensor integration testing including fire/smoke alarms, door/window sensors, CCTV devices, and biometric control interfaces, validating reliable device-to-cloud communication
• Utilised Wireshark and network diagnostic tools to analyse protocol-level traffic, optimise packet flows, and troubleshoot voice, video, and data network issues
• Automated regression and system integration test suites using Python and Selenium, improving coverage and reducing manual effort by 40%
• Conducted performance benchmarking and stress testing on STBs and VoIP endpoints to validate resilience and scalability during peak traffic scenarios
• Validated BSS/OSS workflows including provisioning, billing, and service orchestration to ensure accurate subscriber lifecycle management and activation flows
• Collaborated with development, network, and operations teams to triage defects and accelerate resolution cycles, improving release readiness and delivery timelines
• Mitigated testing risks through environment audits, test data validation, and scenario-driven testing, ensuring consistent quality across telecom delivery pipelines

• Assisted in validating loan migrations from IBM mainframe systems by analysing account balances and schedules across databases.
• Supported DB2 data validation and reconciliation using SQL queries for loan master data verification.
• Conducted ETL testing to ensure accurate data transformation against specifications.
• Ensured loan financial accuracy by identifying discrepancies in migration cycles.
• Checked loan amortization schedules and repayment setups for correct calculations.
• Tested auto-debit and standing instructions for successful post-migration linkage.
• Monitored batch job outputs to verify successful loan postings.
• Maintained logs for migration defects and collaborated with teams for resolution.
• Participated in mock conversion rehearsals and cutover validation for successful migrations.