Jagadeesan Rangaraj

• Managed customer inquiries and complaints in polite and professional manner. Expedited deliveries to meet customer deadlines and requirements. Inspected and maintained delivery vehicles regularly to keep in safe working order.
• Maintained upbeat, positive attitude in busy, customer-focused environment.

• Studied and analyzed current topics and delivered effective presentations to groups numbering people at national and international meetings. Provided support and guidance to students experiencing academic and personal troubles.
• Investigated complaints and worked with students, parents and teachers on finding positive resolutions.

• Developed and maintained quality assurance procedure documentation. Collected essential statistics required throughout the product testing to identify defect root causes for removal. Participated in departmental meetings to establish short- and long-term strategy.
• Monitored KPIs to proactively address bottlenecks and quality issues. Developed and maintained quality assurance procedure documentation.

As an MEP Engineer, have converted ideas into technical plans using computer-aided design and modeling. Conceived, designed and tested product prototypes to prove concepts and guide design. Surveyed mechanical systems and equipment to guarantee excellent working order. Carefully studied and perfected terminology and symbols directly related to design and drafting of building construction.