Jadwiga Bialach
Bolton,Greater Manchester
Summary
I possess strong communication, problem solving, and teamwork skills. I am a quick learner who adapts well to new challenges and environments. I have the ability to manage tasks efficiently, work under pressure, and maintain a positive attitude while achieving goals. I am reliable, organized, and committed to continuous improvement and professional growth. My skills enable me to contribute effectively to team success and deliver high-quality results.
Overview
20
20
years of professional experience
8
8
years of post-secondary education
Work history
Quality Contract & process technician
Park Cakes Bakeries
Bolton, Lancashire
2023.09 - Current
- Analysed equipment malfunctions, resolving issues promptly.
- Followed company guidelines on waste management, supporting eco-friendly practices within the organisation.
- Demonstrated proficiency in using various tools and equipment, contributing to high-quality results.
- Performed regular maintenance tasks on machinery; avoided unexpected breakdowns and delays in production schedule.
- Coordinated with engineering teams for effective problem-solving methods.
- Collaborated with industrial designers to approve blueprints ahead of manufacture.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Improved efficiency and productivity by acquiring new skills.
- Completed duties to deliver on targets with accuracy and efficiency.
- Displayed energy and enthusiasm in a fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Improved manufacturing efficiency by implementing upgraded processes and systems.
Coffee shop owner
Sweet break
Bolton, Lancashire
2018.02 - 2020.04
- Handled cash transactions to maintain accurate financial records.
- Built relationships with suppliers to ensure timely delivery of stock.
- Coordinated special events which boosted the cafe's popularity among locals.
- Promoted sustainable practices like recycling waste materials within the cafe premises.
- Oversaw daily operations to ensure consistent service standards across all shifts.
- Trained new employees in cafe operations, resulting in improved service quality.
- Managed staff rota, ensuring smooth operations during peak hours.
- Developed cafe menu for increased variety and customer engagement.
- Resolved customer complaints, enhanced overall customer experience at the cafe.
- Applied health and a safety regulations, provided safe environment for both staff and customers.
- Maintained inventory for uninterrupted supply of ingredients and food items.
- Introduced loyalty schemes to boost repeat business from regular customers.
- Collaborated with local artists for live music events, increased footfall on weekends.
- Ensured cleanliness and hygiene with regular inspections and maintenance.
- Improved customer satisfaction by ensuring prompt and high-quality service.
- Created promotional strategies that helped attract a diverse client base.
- Reviewed sales performance regularly, identified areas requiring improvement.
- Encouraged feedback from customers, led to improvements in service offerings.
- Negotiated with vendors for cost-effective deals, reduced operational expenses effectively.
- Enhanced cafe ambiance by regularly updating decor and layout.
- Put together realistic budgets based upon actual costs and fees for effective business operations.
- Trained and mentored 5 team members effectively, developing high-achieving, driven staff.
- Capitalised on social media platforms to recruit key influencers and increase market awareness.
- Enhanced new product awareness by posting engaging images to company websites and social media accounts.
- Oversaw business budget planning, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
Grocery shop manager
Jeronimo Martins SP. Z.O.O
Koszalin, Poland
2006.03 - 2015.11
- Improved customer service by implementing efficient stock management practices.
- Controlled inventory, minimising waste and maximising profit.
- Oversaw effective application of loss prevention measures reducing incidences of theft from the store.
- Implemented promotional strategies to increase sales.
- Managed staff rota for optimal shop operation.
- Trained new employees, improving overall team performance.
- Handled cash transactions accurately, maintaining integrity in financial dealings.
- Ensured compliance with health and safety regulations, maintaining a safe workplace.
- Managed crisis situations effectively, minimising disruption to business operations.
- Championed energy conservation initiatives within the store reducing operational costs.
- Analysed consumer data to predict future purchasing trends for informed decision-making.
- Oversaw business staffing and training, building successful, customer-focused a team.
Education
GCSEs - IT
High School
Koszalin 2002.09 - 2006.06
Master of Arts - Landscape architect
Universytet of Koszalin
Poland 2010.09 - 2014.06
Skills
- Proactive initiative taking
- Innovative thinking
- Time efficiency
- Critical evaluation
- Communication proficiency
- Automation systems understanding
Affiliations
- reading books
- cooking
- DIY
Languages
English
Fluent
Timeline
Quality Contract & process technician
Park Cakes Bakeries
2023.09 - Current
Coffee shop owner
Sweet break
2018.02 - 2020.04
Master of Arts - Landscape architect
Universytet of Koszalin
2010.09 - 2014.06
Grocery shop manager
Jeronimo Martins SP. Z.O.O
2006.03 - 2015.11
GCSEs - IT
High School
2002.09 - 2006.06