Summary
Overview
Work History
Education
Skills
Timeline
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Jade Oxby

Liverpool,Merseyside

Summary

Detail-oriented and highly organised Executive Personal Assistant with extensive experience in managing complex business operations and supporting the CEO and executive members of the board. Skilled in coordinating business meeting cycles, managing file hierarchies, and leading project portfolios. Adept at facilitating internal and external communication, executive stakeholder management, and delivering exceptional organisational support. Proven ability in data analysis, event planning, and ensuring operational excellence in fast- paced environments.

Overview

15
15
years of professional experience
2018
2018
years of post-secondary education

Work History

Executive Assistant

Liverpool City Council
Liverpool
02.2024 - Current
  • Handled correspondence professionally and efficiently; ensured seamless communication flow within the organisation.
  • Resolved administrative issues promptly; enhanced operational efficiency as a result.
  • Support 7 Directors across a large organisation that delivers essential services to children and families in Liverpool.
  • Streamlined office operations by implementing efficient organisational systems.
  • Utilise ICT systems to deliver system processes.
  • Translated complex data into understandable reports; contributed significantly towards informed decision making.
  • Implemented new filing system, increasing office efficiency.
  • Managed board meeting minutes, maintaining accurate records of executive decisions.
  • Facilitated communication between executives and staff, improving team cohesion.
  • Conducted market research for informed business strategies.
  • Developed PowerPoint presentations for CEO speeches, improving audience engagement at industry events.
  • Assisted executive board members with preparation of strategic plans, contributing to company growth.
  • Handled confidential documents, ensuring secure information management practices were upheld.
  • Coordinated meetings for effective decision-making processes.
  • Enhanced director's productivity by managing time effectively.
  • Managed complex scheduling, resulting in maximised productivity.
  • Liaised with stakeholders, fostering positive relationships for the company.
  • Decreased administrative costs with careful budget management.
  • Coordinated travel arrangements for executive members to ensure punctuality and efficiency.
  • Prioritised tasks according to urgency, leading to improved workflow management.
  • Prepared comprehensive reports to assist executive decision-making process.
  • Organised high-level events to improve stakeholder relations.
  • Prepared professional business correspondence on behalf of senior staff and organisation.
  • Kept files organised and up-to-date for accurate record-keeping purposes.
  • Scheduled meetings, conferences and appointments.
  • Drafted documents and reports for management review.
  • Arranged supplies, documents and spaces for meetings.
  • Screened incoming phone calls and relayed detailed messages.
  • Partnered with management to implement processes and complete special projects.
  • Prioritised incoming communications to filter out basic requests and minimise disruptions.
  • Drafted contracts and purchase orders for team.
  • Trained junior staff members, boosting overall team productivity in administration tasks.

Business owner

Willos Wishes
Liverpool, Merseyside
08.2020 - Current
  • Manage daily operations to ensure smooth running of business.
  • Streamline workflow processes to enhance efficiency.
  • Increased annual revenue through targeted business performance tracking and strategy planning.
  • Conducted market research to identify new business opportunities.
  • Applied customer feedback to inform business strategy and foster continued loyalty.
  • Drove business expansion into new markets, creating additional revenue streams.
  • Attended industry and networking events to build brand awareness and engagement.
  • Negotiated contracts with suppliers for cost-effective procurement.
  • Introduced new products based on customer trends and feedback.
  • Established strong rapport with stakeholders to enhance business credibility.
  • Addressed operational inefficiencies, implementing actionable improvements to support business growth.
  • Identified new business and partnership opportunities to uplift revenue.
  • Researched and identified potential business opportunities in untapped markets to drive revenue.
  • Led pre-event team briefings ensuring seamless event execution.
  • Collaborate with clients to identify event needs and constraints, presenting tailored packages.
  • Planned and organised activities and timelines for various events
  • Managed event budgets ensuring compliance and efficiency.
  • Recruited and coached staff to enhance event team performance.
  • Ensured external caterers and suppliers meet in-house safety and legal requirements
  • Managed event timelines and coordinated staff to meet deadlines.
  • Coordinated tasks to meet evolving event requirements and ensured timely delivery.
  • Showcased facilities through client visits and marketing materials.
  • Advised clients on cost, menu, and event space changes, ensuring satisfaction before contract finalisation
  • Collaborate with team of seven to manage event logistic

  • Led pre-event team briefings, presenting final action plans and last-minute updates for smooth event execution.
  • Liaised with clients to understand event requirements, presenting tailored package options to exceed expectations.
  • Planned and organised details and timelines for both large- and small-scale events efficiently.
  • Prepared, monitored, and maintained event budgets for financial control.
  • Recorded client contracts to ensure booking security.
  • Recruited and trained high-performing event teams for successful execution.
  • Ensured external caterers and suppliers met safety and legal requirements.
  • Coordinated staff to meet event timelines and delegated tasks to maintain professional standards.
  • Evaluated client and guest feedback for continuous improvement of event services.
  • Fostered relationships with local and national vendors for favourable pricing and delivery options.
  • Updated online calendars to maximise event bookings.
  • Created venue layouts for space optimisation and increased profits.
  • Identified opportunities for customer account growth to enhance value and loyalty.
  • Engaged facilities and catering managers in customer projects for smooth, high-quality events.
  • Showcased facilities to prospective clients through in-person visits and marketing resources.
  • Advised clients of cost, menu, or event space changes, ensuring satisfaction before proceeding to contracts.
  • Worked collaboratively in a team of 7 to coordinate event set-up logistics.

Executive Personal Assistant

CEL Solicitors
Liverpool, Merseyside
05.2023 - Current
  • Developed and maintained meeting cycles for Executive Team (ET) and Senior Management Team (SMT), ensuring alignment and effective information cascade.
  • Managed file hierarchies within shared files for ET, SMT, and departmental use, streamlining document management and accessibility.
  • Coordinated project portfolios, creating project folders, monthly updates, and a central project action tracker.
  • Drafted accurate and coherent internal and external communications for the Chief Operating Officer (COO).
  • Managed executive stakeholder relations, prioritising requests from Chairwoman, Managing Partner, and COO.
  • Recorded and distributed minutes and actions for ET and SMT meetings, ensuring confidentiality and security.
  • Conducted data extraction and trend analysis, providing insightful overviews and forward projections to the COO.
  • Worked with the Head of Operations to ensure data hygiene, suggesting mitigating actions for data analysis issues.
  • Negotiated commercial terms for all suppliers, events, and guest speakers, ensuring services aligned with terms.
  • Created a rolling 12-month events calendar, including national and international external events.
  • Collaborated with the marketing team for internal and social media content delivery.
  • Planned and executed internal and external events, ensuring successful outcomes through stakeholder collaboration.

Project Manager

CEL Solicitors
Liverpool, Merseyside
05.2023 - Current
  • Achieved projects' key objectives within agreed budgets, timelines, and standards.
  • Utilised project management tools and techniques for successful outcomes.
  • Managed budget, timescale, and scope changes, recommending actions for project goal alignment.
  • Cultivated professional relationships with a wide range of stakeholders.
  • Prepared and managed end-to-end project plans, meeting required milestones.
  • Promoted company values and services at client meetings to reinforce value and present winning proposals.
  • Served as the single point of contact for stakeholders.
  • Notified finance and billing teams of milestone completions for accurate and timely client invoicing.
  • Led cross-functional teams, providing continuous guidance to proactively mitigate delays.
  • Evaluated client requirements, strategising to achieve milestones and quality KPIs.
  • Conducted meetings with both client and internal teams to facilitate project completion and provide updates.
  • Developed and maintained project timescales, offering contingency planning for timely completion.
  • Managed scope content, informing stakeholders of project scope and change implications.

Event Coordinator

CEL Solicitors
Liverpool, Merseyside
05.2023 - Current
  • Collaborated with diverse industry vendors to bring client visions to life, ensuring top-quality service.
  • Worked with day-of event staff, applying critical thinking to minimise delays and disruptions.
  • Reviewed budget and cost estimates for expenditure monitoring and revenue optimization.
  • Distributed event plans and schedules to staff, ensuring operational efficiency through continuous follow-up.
  • Liaised with marketing and PR colleagues to promote special events in social calendars.
  • Adapted schedules to meet unexpected changes or demands.
  • Gathered post-event client feedback, evaluating results for future planning.
  • Negotiated mutually favourable contracts with clients and vendors.
  • Drafted client quotes detailing service fees and pricing structures for event requirements.
  • Collaborated with marketing teams to promote event coordination services and build a solid client pipeline.
  • Networked at industry gatherings and training events, establishing strong industry alliances.
  • Liaised with venues, caterers, and entertainment providers to schedule events in alignment with availability.
  • Promoted upcoming events to drive awareness, increase attendance, and support client success.
  • Solicited client feedback to assess event success and identify improvement opportunities.
  • Drafted guest lists and managed correspondence to confirm the number of expected attendees.
  • Consulted with clients to gather information and discuss event vision.
  • Coordinated event staff workflow, delegating tasks for a seamless flow of events.
  • Researched local venues for capacity, pricing, and availability.
  • Managed support staff and vendor coordination for logistics during events.

Specialist Teacher

Rowan Park
Liverpool, Merseyside
02.2010 - 04.2023
  • Established an effective learning environment using behaviour management techniques
  • Enhanced student confidence with constructive feedback and positive reinforcement
  • Enhanced student achievement by fostering strong home-school relationships
  • Fostered inclusion of pupils to ensure equal learning opportunities
  • Supported emotional and educational development of students with SEN challenges
  • Monitored student responses and modified activities for optimal learning outcomes
  • Guided students to excel with personalised motivation and support
  • Collaborated with SENCO to ensure effective planning and delivery of IEPs
  • Reinforced positive behaviour amongst pupils using rewards system, promoting good conduct.
  • Cooperated with other staff members to share, maintain and make best use of resources and facilities.
  • Implemented proven methods to overcome common barriers to learning.
  • Participated in continuous professional development trainings to stay updated with latest education trends and pedagogical techniques.
  • Tailored lesson plans for individual student needs, boosting engagement.
  • Offered counselling to help students deal with academic, personal, or behavioural issues.
  • Used established standards and teaching expertise to plan learning programmes.

Behaviour Analyst

Self Employed
Liverpool, Merseyside
03.2018 - 02.2021
  • Managed challenging behaviours using knowledge of Applied Behaviour Analysis and positive behaviour support techniques.
  • Performed qualitative analysis of records to ensure accuracy, internal consistency, and correlation of recorded data.
  • Established and enforced classroom rules in line with school behavioural policy.
  • Conducted in-depth research and analysis, identifying trends, solving complex problems, and developing innovative solutions.
  • Input data on behaviour watch and generated reports for data analysis on Attendance, Behaviour, and Performance.
  • Analysed the effect of heredity, social, and occupational factors on patterns in thought and behaviour.
  • Conducted behavioural assessments to facilitate appropriate children/adult placements.
  • Presented data reports and analysis to enable progress evaluation

Education

Bachelor of Science - Applied Behaviour Analysis and Intervention

Edge Hill University
Ormskirk
09/2015 - 03.2017

Skills

  • Skilled in articulating ideas clearly and concisely, both verbally and in writing
  • Networking
  • Monitoring events planning trends
  • Contract negotiations and administration
  • Proven ability to manage complex schedules, events and logistical challenges
  • Strong analytical skills with a record of developing creative solutions to intricate problems
  • Experience in leading projects and working collaboratively in diverse environments
  • Quickly adjusts to new situations and demands, maintaining efficiency under pressure
  • Understands the importance of discretion in handling sensitive information
  • Budget management
  • Event logistics management

Timeline

Executive Assistant

Liverpool City Council
02.2024 - Current

Executive Personal Assistant

CEL Solicitors
05.2023 - Current

Project Manager

CEL Solicitors
05.2023 - Current

Event Coordinator

CEL Solicitors
05.2023 - Current

Business owner

Willos Wishes
08.2020 - Current

Behaviour Analyst

Self Employed
03.2018 - 02.2021

Specialist Teacher

Rowan Park
02.2010 - 04.2023

Bachelor of Science - Applied Behaviour Analysis and Intervention

Edge Hill University
09/2015 - 03.2017

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Jade Oxby