Summary
Overview
Work history
Education
Skills
Timeline
Generic

Jade O'donovan

Summary

I am a highly motivated warehouse operator with 2 years of experience in picking and packing to meet tight deadlines. I am known for providing exceptional attention to detail in a fast-paced environment, resulting in excellent outcomes and superior customer service.

Additionally, I am a dedicated student with excellent communication and time management skills. I pay close attention to detailed instructions, efficiently completing tasks with high accuracy and speed. I possess a strong ability to develop and maintain a healthy customer pipeline and consistently work to attract new business opportunities. Furthermore, I have a talent for administrative oversight, recruitment processes, and improving customer service.

Overview

7
7
years of professional experience
9
9
years of post-secondary education

Work history

Warehouse worker

Morrisons
Wood Green, Haringey
2023.11 - Current
  • Stacked and organized freight at specified areas using boards or pallets.
  • Used conveyor systems to move heavy items across internal spaces.
  • Maintained clean, safe, and orderly warehouse space.
  • Operated material handling equipment to move large and heavy loads.
  • Minimized product damage, ensuring goods were correctly handled and stored to task specifications.
  • Recorded the number and quality of products, taking appropriate action on defective items.
  • Assisted with loading and unloading of vehicles manually and using machines.
  • Tracked storage locations within warehouses, maintaining smooth-running retrieval operations.
  • Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
  • Loaded packaged goods onto trucks for shipping.
  • Provided flexible working patterns to meet evolving warehouse scheduling needs.

Chef de partie

Morrisons
Wood Green, Haringey
2021.11 - 2023.07
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Prioritised and assigned tasks for strategic and optimised distribution of workloads.
  • Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
  • Followed opening, closing and shift changeover procedures for seamless operations.

Chef de partie

wetherspoons
Muswell Hill, Haringey
2018.06 - 2021.06
  • Maintained clean and tidy food preparation areas.
  • Built attractive displays of food items, enticing customers to make additional purchases.
  • Set kitchen standards governing cooking procedures, garnishes, and food presentation.
  • Worked with front-of-house team to coordinate fast, fresh deliveries in line with professional reputation.
  • Handled special customer requests to meet dietary needs and mitigate allergen risks.
  • Checked freezers and refrigerators to verify correct storage and temperatures.
  • Sanitized counters and utensils used to prepare raw meat, eggs, and fish.

Chef de partie

Chateau
Chiswick, Hounslow
2016.11 - 2018.07
  • Set kitchen standards governing cooking procedures, garnishes, and food presentation.
  • Monitored kitchen operations to spot and correct issues impacting team performance or quality.
  • Coordinated recruitment and training of kitchen staff to develop ahigh-performing team.
  • Oversaw chefs, cooks, and kitchen support staff to run smooth operations.
  • Monitored line production to achieve consistent quality.

Education

GCSEs - English literature

Heartlands High School
London
2016.01 - 2016.09

GCSEs - science

Heartlands High School
London
2016.01 - 2016.09

GCSEs - English language

City and Islington College
London
2017.01 - 2018.09

GCSEs - Mathematics

City and Islington College
London
2017.01 - 2018.09

NVQ Level 2 - Applied science and technology

City and Islington College
London
2017.08 - 2018.08

NVQ Level 3 - Applied science ( Forensic Science)

City and Islington College
London
2018.07 - 2019.07

Diploma of Higher Education - Forensic and criminal Psychology

Oxford College of Further Education
Oxford
2020.01 - 2021.08

Higher National Diploma - Nursing

Westminster Kingsway College
London
2022.09 - 2023.07

Foundation Degree in Science - Forensic Psychology and Investigation

University of West London
London
2023.10 -

Skills

  • Order picking and processing
  • Production line management
  • Warehouse Management Systems proficiency
  • Warehouse operations
  • Labeling and boxing
  • Customer service
  • Team management
  • Quality Control
  • Problem-solving
  • Communication skills
  • Time management

Timeline

Warehouse worker

Morrisons
2023.11 - Current

Foundation Degree in Science - Forensic Psychology and Investigation

University of West London
2023.10 -

Higher National Diploma - Nursing

Westminster Kingsway College
2022.09 - 2023.07

Chef de partie

Morrisons
2021.11 - 2023.07

Diploma of Higher Education - Forensic and criminal Psychology

Oxford College of Further Education
2020.01 - 2021.08

NVQ Level 3 - Applied science ( Forensic Science)

City and Islington College
2018.07 - 2019.07

Chef de partie

wetherspoons
2018.06 - 2021.06

NVQ Level 2 - Applied science and technology

City and Islington College
2017.08 - 2018.08

GCSEs - English language

City and Islington College
2017.01 - 2018.09

GCSEs - Mathematics

City and Islington College
2017.01 - 2018.09

Chef de partie

Chateau
2016.11 - 2018.07

GCSEs - English literature

Heartlands High School
2016.01 - 2016.09

GCSEs - science

Heartlands High School
2016.01 - 2016.09
Jade O'donovan