Jade O'donovan
Summary
I am a highly motivated warehouse operator with 2 years of experience in picking and packing to meet tight deadlines. I am known for providing exceptional attention to detail in a fast-paced environment, resulting in excellent outcomes and superior customer service.
Additionally, I am a dedicated student with excellent communication and time management skills. I pay close attention to detailed instructions, efficiently completing tasks with high accuracy and speed. I possess a strong ability to develop and maintain a healthy customer pipeline and consistently work to attract new business opportunities. Furthermore, I have a talent for administrative oversight, recruitment processes, and improving customer service.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
Work history
Warehouse worker
Morrisons
Wood Green, Haringey
2023.11 - Current
- Stacked and organized freight at specified areas using boards or pallets.
- Used conveyor systems to move heavy items across internal spaces.
- Maintained clean, safe, and orderly warehouse space.
- Operated material handling equipment to move large and heavy loads.
- Minimized product damage, ensuring goods were correctly handled and stored to task specifications.
- Recorded the number and quality of products, taking appropriate action on defective items.
- Assisted with loading and unloading of vehicles manually and using machines.
- Tracked storage locations within warehouses, maintaining smooth-running retrieval operations.
- Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
- Loaded packaged goods onto trucks for shipping.
- Provided flexible working patterns to meet evolving warehouse scheduling needs.
Chef de partie
Morrisons
Wood Green, Haringey
2021.11 - 2023.07
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Prioritised and assigned tasks for strategic and optimised distribution of workloads.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Followed opening, closing and shift changeover procedures for seamless operations.
Chef de partie
wetherspoons
Muswell Hill, Haringey
2018.06 - 2021.06
- Maintained clean and tidy food preparation areas.
- Built attractive displays of food items, enticing customers to make additional purchases.
- Set kitchen standards governing cooking procedures, garnishes, and food presentation.
- Worked with front-of-house team to coordinate fast, fresh deliveries in line with professional reputation.
- Handled special customer requests to meet dietary needs and mitigate allergen risks.
- Checked freezers and refrigerators to verify correct storage and temperatures.
- Sanitized counters and utensils used to prepare raw meat, eggs, and fish.
Chef de partie
Chateau
Chiswick, Hounslow
2016.11 - 2018.07
- Set kitchen standards governing cooking procedures, garnishes, and food presentation.
- Monitored kitchen operations to spot and correct issues impacting team performance or quality.
- Coordinated recruitment and training of kitchen staff to develop ahigh-performing team.
- Oversaw chefs, cooks, and kitchen support staff to run smooth operations.
- Monitored line production to achieve consistent quality.
Education
GCSEs - English literature
Heartlands High School
London 2016.01 - 2016.09
GCSEs - science
Heartlands High School
London 2016.01 - 2016.09
GCSEs - English language
City and Islington College
London 2017.01 - 2018.09
GCSEs - Mathematics
City and Islington College
London 2017.01 - 2018.09
NVQ Level 2 - Applied science and technology
City and Islington College
London 2017.08 - 2018.08
NVQ Level 3 - Applied science ( Forensic Science)
City and Islington College
London 2018.07 - 2019.07
Diploma of Higher Education - Forensic and criminal Psychology
Oxford College of Further Education
Oxford 2020.01 - 2021.08
Higher National Diploma - Nursing
Westminster Kingsway College
London 2022.09 - 2023.07
Foundation Degree in Science - Forensic Psychology and Investigation
University of West London
London 2023.10 -
Skills
- Order picking and processing
- Production line management
- Warehouse Management Systems proficiency
- Warehouse operations
- Labeling and boxing
- Customer service
- Team management
- Quality Control
- Problem-solving
- Communication skills
- Time management
Timeline
Warehouse worker
Morrisons
2023.11 - Current
Foundation Degree in Science - Forensic Psychology and Investigation
University of West London
2023.10 -
Higher National Diploma - Nursing
Westminster Kingsway College
2022.09 - 2023.07
Chef de partie
Morrisons
2021.11 - 2023.07
Diploma of Higher Education - Forensic and criminal Psychology
Oxford College of Further Education
2020.01 - 2021.08
NVQ Level 3 - Applied science ( Forensic Science)
City and Islington College
2018.07 - 2019.07
Chef de partie
wetherspoons
2018.06 - 2021.06
NVQ Level 2 - Applied science and technology
City and Islington College
2017.08 - 2018.08
GCSEs - English language
City and Islington College
2017.01 - 2018.09
GCSEs - Mathematics
City and Islington College
2017.01 - 2018.09
Chef de partie
Chateau
2016.11 - 2018.07
GCSEs - English literature
Heartlands High School
2016.01 - 2016.09
GCSEs - science
Heartlands High School
2016.01 - 2016.09