Jade Milne
Tullibody
Summary
Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to process payments and complete orders. Proactively manage stock intake and coordinate deliveries with strong attention to detail and systematic approach.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Flexible Customer Assistant with professional experience delivering outstanding service within high-volume retail environment. Processing deliveries, maintaining stock levels and ensuring exceptional customer care at all times.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Customer assistant
Leo's Takeaway
Tullibody
10.2021 - 06.2024
- Provided fast checkout service with high levels of customer care and transaction speed.
- Offered advice on product selection for enhanced levels of support and service.
- Deep cleaned shopfloor to uphold strong hygiene and presentation standards.
- Handled cash and card payments with accuracy.
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
- Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.
- Implemented customer follow up to uphold service standards.
Waitress assistant
Inglewood house and spa
Alloa
01.2020 - 03.2020
- Maintained strong knowledge of [Product or Service] and [Timeframe] menu changes to competently advise allergies or diet limitations.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Translated customer requests clearly to kitchen staff to meet specific dietary needs and preferences.
Education
GCSEs - English
Lornshill Academy
Alloa, Clackmannanshire 08.2016 - 08.2021
Skills
Exemplary customer service
References
References available upon request.
Timeline
Customer assistant
Leo's Takeaway
10.2021 - 06.2024
Waitress assistant
Inglewood house and spa
01.2020 - 03.2020
GCSEs - English
Lornshill Academy
08.2016 - 08.2021
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