Jade Lowe
Freckleton,Lancashire
Summary
I am a dedicated professional with a strong foundation in patient, client, and customer support, complemented by healthcare and retail experience. I demonstrate exceptional relationship building skills and adaptability, ensuring effective collaboration as a team player. Known for great attention to detail, I bring creativity and passion to every task, committed to leveraging these skills towards achieving career growth.
Overview
7
7
years of professional experience
16
16
years of post-secondary education
Work history
Healthcare assistant
Blackpool Teaching Hospitals NHS Foundation Trust
Blackpool, Lancashire
01.2021 - Current
- Looked after patients that came onto the unit for Oncology/Haematology treatments.
- Empowered vulnerable individuals to retain maximum independence through targeted care.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Assisted other healthcare professionals to deliver safe and effective patient care while working as a team.
- Liaised between patients and healthcare professionals, facilitated effective communication channels.
- Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
- Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
- Assisted in patient care, improved comfort and well-being.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients.
- Administered blood tests and blood pressure checks.
- Built caring, supportive relationships with patients and their family members during emotional times.
- Maintained stock levels of medical supplies on the wards, ensured uninterrupted provision of care services during shifts.
Sales Assistant
River Island
Preston, Lancashire
11.2019 - 01.2020
- Collaborated effectively with team members to meet sales targets.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Conducted daily inventory checks to manage stock levels accurately.
- Demonstrated products effectively leading to increased sales conversions.
- Utilised excellent communication skills to provide detailed product information.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Monitored trends in consumer behaviour with keen attention to detail.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Assisted customers with product selection for optimal satisfaction.
- Operated cash registers with accuracy and processed cash and card transactions.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
Entertainment Staff
Ribby Hall Village
Wrea Green, Lancashire
11.2018 - 01.2019
- Enlivened events by creating an interactive and entertaining environment.
- Coordinated well-organised meet and greet activities.
- Ensured safety of families when visiting the venue.
- Showcased excellent communication skills when liaising with parents and venue staff.
- Managed time effectively during events to ensure smooth flow of activities.
Education
BTEC Level 3 - Health and Social Care
Blackpool and The Fylde College
Blackpool 09.2018 - 08.2020
Grade 4 - Mathematics GCSE
Carr Hill High School
Kirkham 09.2013 - 06.2018
Grade 4 - English Language GCSE
Carr Hill High School
Kirkham 09.2013 - 06.2018
Grade 5 - English Literature GCSE
Carr Hill High School
Kirkham 09.2013 - 06.2018
Skills
- Patient/Client/Customer Support
- Strong Relationship Building
- Adaptable
- Retail/Sales Experience
- Team Player
- Great Attention to Detail
- Microsoft Office Product Skills
- Passionate
- Creative
Timeline
Healthcare assistant
Blackpool Teaching Hospitals NHS Foundation Trust
01.2021 - Current
Sales Assistant
River Island
11.2019 - 01.2020
Entertainment Staff
Ribby Hall Village
11.2018 - 01.2019
BTEC Level 3 - Health and Social Care
Blackpool and The Fylde College
09.2018 - 08.2020
Grade 4 - Mathematics GCSE
Carr Hill High School
09.2013 - 06.2018
Grade 4 - English Language GCSE
Carr Hill High School
09.2013 - 06.2018
Grade 5 - English Literature GCSE
Carr Hill High School
09.2013 - 06.2018