Summary
Overview
Work history
Education
Skills
Interests
Timeline
Generic

JADE-Louise HANSON

Ashford,Surrey

Summary

A dedicated professional with innate ability to manage complex schedules and coordinate high-level administrative tasks seamlessly. Possesses strong organisational and communication skills, ensuring smooth daily operations and effective stakeholder interactions.

Overview

8
8
years of professional experience
4031
4031
years of post-secondary education

Work history

Executive Assistant & Project Coordinator

Sustainable Advantage
Sustainability
10.2024 - 05.2025
  • Regularly analysed consulting project data to ensure accuracy of data & management reporting outputs.
  • Constantly adapted to change in a very fast paced environment & prioritised my own workload & deadlines.
  • Managed & developed new processes for project management, onboarding & operations to improve business efficiency.
  • Acted on behalf of the directors' & CEO in instructing & guiding the team.
  • Partnered with management to implement processes & complete special projects.
  • Planned business development improvements designed for growth.
  • Facilitated efficient office operations by managing correspondence, filing systems & organisational procedures.
  • Trained team members on new processes & procedures.
  • Handled confidential information securely maintaining privacy and trustworthiness within the business.
  • Assisted in developing detailed project plans to achieve seamless execution.
  • Streamlined workflow through efficient team coordination.
  • Managed travel bookings for the CEO & Directors'.
  • Acted as gatekeeper to effectively prioritise the Directors' workload through correspondence & complex diary management.
  • Monitored project progress with regular check-ins and updates.
  • Juggled multiple priorities simultaneously whilst maintaining high-quality standards.
  • Assisted in creating meeting agendas & documentation.

PA to Directors' & Project Coordinator

Sustainable Advantage
Sustainability
05.2024 - 10.2024
  • Managed the Directors' & CEO's complex diaries, scheduling and prioritising appointments, meetings, & events to ensure seamless daily operations.
  • Provided vast administrative support across all levels of the team.
  • Maintained project management software systems.
  • Acted as the first point of contact & gatekeeper between the team members & the C-Suite.
  • Managed communication amongst project team members to foster collaboration.
  • Coordinated project tasks, ensuring timely completion.
  • Worked closely with Project Managers to define objectives, leading to clear guidelines.
  • Improved workflow efficiency with structured planning & coordination of tasks.
  • Drafted comprehensive meeting minutes, facilitating team communication.
  • Generated detailed reports for guiding executive decisions.
  • Coordinated with various departments for seamless workflow.

PA to Chairman / Internal Sales

GVAV
Audio Visual
07.2019 - 05.2024
  • Established long-standing relationships with clients, maintaining regular contact to drive monthly sales.
  • Managed the direct invoicing for head office to reach monthly invoicing targets.
  • Liaised with the logistics teams across all branches to effectively meet client delivery deadlines & coordinated warehouse stock levels.
  • Provided clients with short turnaround times on responding to enquiries, quotes, invoices, and payment processing.
  • Consulted with potential customers to determine needs and provide recommendations.
  • Assisted with event management & the organisation of company events.
  • Organised and maintained appointments, incoming emails, and posts, on behalf of management.
  • Acted as the first point of contact for any correspondence generated through the company's central inbox for all 6 branches in the UK.
  • Maintained & managed appropriate administrative processes for head office.
  • Developed long standing relationships with suppliers & vendors to ensure the highest quality of service.
  • Processed customer orders from initial contact to completion, updating CRM systems with sales data and order information.
  • Provided vast support to management in all areas to ensure goals and deadlines were met effectively.
  • Prepared quotes (from up to a value of £500,00) with accurate and competitive pricing to drive conversion.
  • Managed the Chairman's personal paperwork, communications and diary.
  • Streamlined all administrative processes to ensure the executive and the wider team consistently operate at the highest level of efficiency and provide daily administrative support.
  • Screened phone calls, enquiries and requests, and handled them where appropriate on behalf of management maintaining excellent communication.
  • Booked internal & external meetings on behalf of management & also managed travel bookings.
  • Prepared and reviewed professional tender documentation to ensure financial, technical and literary accuracy for submissions.

PA to Office Manager / Administrator

Kisimul Group
01.2017 - 07.2017
  • Received, sorted, and directed incoming mail to maintain good communication channels.
  • Conducted minute taking for internal staff and external meetings.
  • Coordinating board meetings, including agenda setting, presentation materials, tracking and distributing minutes.
  • Functioned as the first contact for any issues with staff and would collaborate with the manager to develop appropriate solutions.
  • Directed incoming mail, interoffice messages, and packages to office recipients.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Helped less experienced staff manage daily assignments.
  • Performed administrative tasks, document management and report development for inter-departmental use.
  • Oversaw client correspondence and internal communications in a professional manner.
  • Performed clerical office functions to address queries, concerns, and issues, escalating complaints.
  • Organised and stored hardcopy files.
  • Safeguarded sensitive and confidential data in compliance with security best practices.

Education

Studied Events Management & Marketing

UWE Bristol
/2017 - /2019

A-Levels - English Literature, Business Studies, Media Studies

Esher College

GCSEs - Passed all GCSE Qualifications

Orleans School

Skills

  • CRM system operations
  • Mondaycom experience
  • Microsoft Office proficiency
  • Problem-solving
  • Communication
  • Dependability
  • Interpersonal skills

Interests

  • Rugby
  • Equestrian
  • Travel

Timeline

Executive Assistant & Project Coordinator

Sustainable Advantage
10.2024 - 05.2025

PA to Directors' & Project Coordinator

Sustainable Advantage
05.2024 - 10.2024

PA to Chairman / Internal Sales

GVAV
07.2019 - 05.2024

PA to Office Manager / Administrator

Kisimul Group
01.2017 - 07.2017

Studied Events Management & Marketing

UWE Bristol
/2017 - /2019

A-Levels - English Literature, Business Studies, Media Studies

Esher College

GCSEs - Passed all GCSE Qualifications

Orleans School

Similar Profiles

Create profile
JADE-Louise HANSON