Jade Hanson

• Manage purchasing activities using Progress Plus ERP, ensuring accurate order processing and record keeping.
• Source and procure premium materials including Alcantara, leather, tools and consumables for high-end automotive production (including McLaren and Aston Martin projects).
• Analyse overdue reports and monitor supplier OTIF performance, identifying delays and driving improvements.
• Compile and report on supplier KPIs to support performance reviews and cost efficiency.
• Support the Purchasing Manager with Bought Direct Supplier (BDS) procurement and supplier coordination.
• Liaise with Accounts to resolve invoice queries and ensure month-end reconciliation is completed accurately.
• Build strong supplier relationships, negotiating pricing and maintaining continuity of supply.
• Manage multiple priorities, balancing urgent requirements with daily operational tasks.
• Handled invoice discrepancies efficiently to avoid financial losses to the company.
• Tracked market prices continually for competitive sourcing strategies.

• Delivered high-quality customer service in a busy retail environment.
• Processed cash and card transactions accurately, including end-of-day cashing up.
• Maintained hygiene standards in line with food safety regulations.
• Resolved complaints with prompt, courteous service.
• Utilised point-of-sale system for streamlined transactions.
• Enhanced team effectiveness with proactive communication.
• Managed stock replenishment and minimised waste through effective rotation.
• Handled customer queries and complaints professionally.

• Managed tills and processed transactions accurately.
• Conducted stock checks and maintained visual merchandising standards.
• Assisted customers with product recommendations, supporting seasonal sales.
• Maintained plant care and display presentation.
• Collaborated effectively with team members to meet sales targets.
• Monitored trends in consumer behaviour with keen attention to detail.
• Demonstrated products effectively leading to increased sales conversions.
• Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
• Collaborated with sales managers to meet target quotas.