Jade Fenney
Runcorn,Cheshire
Summary
Reliable and trustworthy 26 year old female with extensive hands-on experience and a strong commitment to excellence. Proven ability to achieve high-quality results under tight deadlines through self-motivation and effective time management. Possesses a clean driving licence and personal transportation, ensuring flexibility and accessibility for various tasks.
Overview
10
10
years of professional experience
Work History
Supervisor Course
JD Sports
Widnes , Cheshire
03.2025 - Current
- Delegate tasks to staff on various sections.
- Monitored staff performance and developed improvement plans.
- Managed inventory control.
- Shadowed experienced managers to gain insights into effective management practices through daily in-store routines and shift coverage tasks.
- Counted cash accurately at the end of each shift, operate tills, and close transactions each day.
- Gave clear staff instruction to achieve production output.
- Resolved customer complaints swiftly, turning negative experiences into positive outcomes.
- Maintained high standards of cleanliness and organisation in the workplace.
Sales Assistant
JD SPORTS
01.2021 - Current
- Assisted numerous customers in fast-paced retail setting, ensuring efficient service and positive shopping experiences.
- Helped customers with questions, locating products and completing purchases.
- Resolved customer issues and complaints.
- Monitored customer behaviours and implemented strategies to deter shoplifting and minimise losses.
- Contacted additional shops to handle customer requests.
- Received new stock and replenished shelves with fresh merchandise for customers.
- Received new deliveries and processed stock either to display or put in storage.
- Collaborated with team members to achieve sales targets and contribute to store success.
- Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.
- Added and updated pricing for sales, merchandise clearances and new merchandise.
- Followed manager orders and carried out daily tasks to keep shop organised, tidy and customer-ready.
- Cleaned windows and high-touch surfaces regularly and kept spaces organised and professional.
- Operated equipment following correct procedures and safe practices.
Ride & Attraction operator
APPLE JACKS / SPOOKY WORLD
warrington, Cheshire
04.2016 - 10.2020
- Engaged with adults and families ensuring great customer service.
- Maintained a clean and orderly ride area, conducting regular checks.
- Assisted customers with entering and exiting rides.
- Cleaned carriages between customer uses, disposing of waste, maintaining hygiene standards.
- Pressed start and end buttons and speed controls to regulate ride, practising security measures.
- Managed queueing of customers whilst avoiding delays.
- Processed ride tickets and passes accurately giving smooth entry and exit for guests.
- Verified IDs for age-restricted activities in line with company policy.
- Scanned physical and digital tickets to prevent unauthorised entry.
- Sold admission tickets to customers.
Education
Btec - Photography & Graphic design
CRONTON COLLEGE
01-2018
Skills
- Inventory control
- Stock Management
- Cash handling
- Sales Strategies
- Health and Safety Compliance
- Problem-Solving
- Customer Service
- Customer relations
- Attention to Detail
- Task prioritisation
- Communication
- Driving
Custom
Ambitious individual who loves to travel and learn new things applying knowledge and skills to any challenge. I am a reliable worker with excellent communication, time management, multitasking and organizational skills.
Timeline
Supervisor Course
JD Sports
03.2025 - Current
Sales Assistant
JD SPORTS
01.2021 - Current
Ride & Attraction operator
APPLE JACKS / SPOOKY WORLD
04.2016 - 10.2020
Btec - Photography & Graphic design
CRONTON COLLEGE