Summary
Overview
Work History
Education
Skills
Personal Information
Affiliations
References
Timeline
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Jade Faal

Chessington,Surrey

Summary

Results-driven and highly organized professional with a meticulous attention to detail and exceptional communication skills. Demonstrated success in coordinating complex, high-stakes operations within healthcare settings, effectively managing resources and collaborating with multidisciplinary teams to enhance patient outcomes. Adept at maintaining composure and delivering results under pressure, with a proactive approach to problem-solving and a strong commitment to data privacy and regulatory compliance. Eager to contribute to a forward-thinking organisation that values strategic planning, efficiency, and continuous improvement.

Overview

9
9
years of professional experience
4026
4026
years of post-secondary education

Work History

Non Clinical Co-ordinator

Epsom General Hospital
Epsom
10.2022 - 11.2024


  • Evaluated performance reports to monitor practice progress.
  • Ensured compliance with healthcare regulations by implementing strict protocols and guidelines.
  • Enhanced team collaboration with regular meetings, training sessions and open communication channels.
  • Improved patient flow through effective bed management strategies.
  • Developed over 34 comprehensive care plans to improve patient outcomes.
  • Coordinated multi-disciplinary team meetings for efficient communication across departments.
  • Liaised between patients, families and medical staff to ensure seamless delivery of care services.
  • Delivered efficient patient care by coordinating clinical operations and staff schedules.
  • Oversaw daily clinical activities, ensuring high standards of patient care.

Ward Clerk

Epsom General Hospital
Epsom
11.2016 - 09.2022
  • Assisted nurses with non-medical tasks, facilitating better focus on patient care.
  • Ensured patient comfort by providing assistance with personal care.
  • Offered emotional support to patients and their families, fostering a positive environment.
  • Liaised with other departments for seamless operations within the ward.
  • Assisted in the admission and discharge process to expedite patient flow.
  • Increased efficiency by 5% of ward operations with meticulous record keeping.

Customer Service Assistant

Sainsburys
Epsom
01.2016 - 11.2016


  • Maintained a clean and orderly checkout area, contributing to a pleasant store environment.
  • Organised stock shelves neatly to improve the overall appearance of the shop floor.
  • Handled cash transactions accurately, maintaining financial integrity of the till.
  • Resolved customer complaints following guidelines and referred complex inquiries to team leaders.
  • Demonstrated excellent problem-solving skills when dealing with complex customer issues.
  • Listened actively to offer accurate information and best solution to their needs.

Education

NVQ Level 3 - Beauty

Kingston College
London

ICT - Distinction

Bishopsford Community School
London

GCSEs - English, Mathematics & Science (Grade C)

Bishopsford Community School
London

Skills

  • Scheduling & Coordinating
  • Microsoft Office
  • Conflict Resolution
  • Data Security Awareness
  • GDPR
  • Fire Safety
  • Fire Warden
  • Data entry proficiency
  • Electronic health record usage

Personal Information

License: Full UK Manual License

Affiliations

  • Staying physically active
  • Dog Walking
  • Art

References

References available upon request.

Timeline

Non Clinical Co-ordinator

Epsom General Hospital
10.2022 - 11.2024

Ward Clerk

Epsom General Hospital
11.2016 - 09.2022

Customer Service Assistant

Sainsburys
01.2016 - 11.2016

NVQ Level 3 - Beauty

Kingston College

ICT - Distinction

Bishopsford Community School

GCSEs - English, Mathematics & Science (Grade C)

Bishopsford Community School

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Jade Faal