Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Jade Cox

Wolverhampton,Staffordshire

Summary

I am a highly driven, passionate individual, currently seeking a new challenge that offers progression and learning opportunities. My friendly approach and positive attitude enables me to build a rapport with customers, improving efficiency and increasing business. I enjoy helping others and focus on maintaining high levels of customer service.

Overview

11
11
years of professional experience
5
5
years of post-secondary education

Work history

Laboratory Analyst

SGS UK Limited
Wolverhampton, West Midlands
06.2019 - Current

In my current role as a Laboratory analyst, I work closely with asbestos complying with health and safety regulations. My main responsibilities and duties consist of accurately identifying asbestos fibres, recording and inputting my findings and processing reports which are presented to our clients.


During my ongoing employment with SGS UK Limited I have completed my P401 - Identification of Asbestos in Bulk Samples (PLM).

Travel Money Advisor

Sainsbury's Bank
Wolverhampton, West Midlands
04.2017 - 06.2019

During my time working as a Travel Money Advisor I was responsible for handling money, providing information on products and prices and delivering excellent customer service.

Customer Service Assistant

Sainsbury's
Wolverhampton, West Midlands
11.2014 - 04.2017

My first job role working as a Customer Service Assistant provided me with the basic knowledge and skills to progress within employment. My main responsibilities comprised of greeting customers with exceptional customer service, collecting payments, processing vouchers/coupons, resolving customer issues and maintaining checkout operations by adhering to policies and procedures.

Education

P401 - Identification of Asbestos in Bulk Samples - Asbestos Testing

British Occupational Hygiene Society
Manchester
06.2019 - 09.2019

Diploma of Higher Education - Travel & Tourism

Stafford College
Stafford
09.2014 - 08.2016

GCSEs -

Codsall Community High School
Wolverhampton
09.2011 - 08.2014

Skills

  • Delivering exceptional customer service
  • Active listening skills
  • Good written & verbal communication skills
  • Promoting products & services
  • Attention to detail
  • Building a positive rapport with customers
  • Organisational skills
  • Ability to work well within a team




Affiliations

  • Socialising
  • Reading
  • Yoga

References

Available upon request.

Timeline

Laboratory Analyst

SGS UK Limited
06.2019 - Current

P401 - Identification of Asbestos in Bulk Samples - Asbestos Testing

British Occupational Hygiene Society
06.2019 - 09.2019

Travel Money Advisor

Sainsbury's Bank
04.2017 - 06.2019

Customer Service Assistant

Sainsbury's
11.2014 - 04.2017

Diploma of Higher Education - Travel & Tourism

Stafford College
09.2014 - 08.2016

GCSEs -

Codsall Community High School
09.2011 - 08.2014
Jade Cox