Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic
Jade Collett

Jade Collett

Abergavenny,Monmouthshire

Summary

Compassionate individual with strong desire to contribute to customers' needs. Demonstrates excellent communication and organisational skills as well as effective time management. A highly efficient individual who has the ability to work within a team as well as adapt to any new work environments and the willingness to learn new processes to achieve good results for a workplace.

Overview

8
8
years of professional experience
11
11
years of post-secondary education
1
1
Certification

Work History

Dental nurse

The Gateway Dental Practice
Abergavenny, Monmouthshire
08.2019 - Current
  • Streamlined patient flow by efficiently scheduling appointments.
  • Maintained a clean and tidy work environment. Ensuring equipment was wiped down for reuse.
  • Collaborated with dental team for smooth clinic operations.
  • Prepared treatment rooms prior to patients' arrival for efficient operations.
  • Supported dentists during procedures, resulting in increased efficiency.
  • Assisted in clinical procedures, including examinations, fillings and extractions.
  • Carried out varied chairside support procedures while keeping patients calm and comfortable.
  • Prepared well-equipped treatment rooms for dental procedures, streamlining processes for efficient operations.
  • Welcomed patients, explaining dental procedures and answering questions to ease anxiety.
  • Maintained accurate medical and dental records by documenting important patient data in Exact.

Customer assistant

Parsons Bakery
Abergavenny, Monmouthshire
07.2018 - 06.2019

I worked at Parsons Bakery on weekends. I served customers with good communication skills, making sure the customer is happy with a product.


The main duties I would perform were;

  • Communicated daily offers to customers, promoting in-store deals and discounts.
  • Taking customers' orders which require interpersonal skills and communication.
  • Taking responsibility to make sure the display cases are fully stocked with bread and other baked goods. This requires me to have good organizational skills and time management skills to meet the bakery's demands.
  • Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
  • Deep cleaned shopfloor to uphold strong hygiene and presentation standards.
  • Maintained a clean, organised workspace for the efficient operation of checkout area.



Cleaning worker

Teresa Manners
Abergavenny, Monmouthshire
01.2018 - 12.2018

I used to clean weekdays 5 till 7 at FRBall and Nicholls in Abergavenny cleaning the main duties I would carry out:

  • Ensured hygiene by proper sanitisation of office spaces.
  • Provided spotless surfaces with the use of appropriate cleaning agents.
  • Swept and mopped floors, leaving them dirt-free and polished.
  • Created a tidy atmosphere with regular dusting of office desks and vacuuming tasks.
  • Collected and bagged up waste and recycling, delivering and sorting into appropriate bin areas.
  • Protected customer assets by handling furniture and belongings with care.

Waitress

The Sugarloaf vineyard
Abergavenny, Monmouthshire
06.2017 - 09.2017

Throughout the summer holidays I helped at the Sugarloaf vineyard during a busy period. I was a waitress responsible for looking after guests and attending to their needs during their visit, as well as welcoming them to vineyard and informing them of any need they may have.


  • Demonstrated excellent multitasking abilities for timely delivery of orders.
  • Delivered exceptional service by greeting and serving customers in a timely and friendly manner.
  • Regularly checked on guests to ensure satisfaction with each food course and beverage.
  • Routinely cleaned tables, glass wear, plates and cutlery.
  • Arranged tables and set out silverware in preparation for guests.

Community volunteer

Riverside riding centre
Crickhowell, Powys
06.2016 - 09.2016

I volunteered at my local riding centre in Crickhowell during the summer where I helped a number of mixed age groups, giving them the support they need when riding.


  • Assisted with tasks related to animal care: grooming, feeding/watering and general care.
  • Created a clean environment by cleaning the feed room, tack room and barn area.
  • Providing information on programmes and safety precautions.
  • Followed instructions that were given to me.

Education

A-Levels - Business studies

King Henry VIII Comprehensive School
Monmouthshire
09.2017 - 07.2019

A-Levels - Health and social care

King Henry VIII Comprehensive School
Monmouthshire
09.2017 - 07.2019

A-Levels - Welsh Baccalaureate

King Henry VIII Comprehensive School
Monmouthshire
09.2017 - 07.2019

GCSEs - Mathematics

King Henry VIII Comprehensive School
Monmouthshire
09.2016 - 06.2017

GCSEs - English

King Henry VIII Comprehensive School
Monmouthshire
09.2016 - 06.2017

GCSEs - Physical education

King Henry VIII Comprehensive School
Monmouthshire
09.2016 - 06.2017

GCSEs - Religious studies

King Henry VIII Comprehensive School
Monmouthshire
09.2016 - 06.2017

GCSEs - Additional science

King Henry VIII Comprehensive School
Monmouthshire
09.2016 - 06.2017

GCSEs - Welsh second language

King Henry VIII Comprehensive School
Monmouthshire
09.2016 - 06.2017

GCSEs - health and social care

King Henry VIII Comprehensive School
Monmouthshire
09.2016 - 06.2017

Skills

  • First aid certified
  • Stock control
  • Flexible
  • Time management
  • Team work
  • Customer service skills

Affiliations

  • Sports - CrossFit, running, cycling
  • Reading
  • Baking
  • Walking

Accomplishments

    Duke of Edinburgh Bronze award

    I worked with a team to complete my Duke of Edinburgh award. This involved us talking through problems and listening to others opinion and taking leadership when it was necessary. We all took it in turns to map navigate which is an important part of leadership.

    Additionally, we had to volunteer during this time, where I developed my communication working in the BHF charity shop serving customers and working with other volunteers.

Certification

Bronze Duke of Edinburgh award holder

References

References available upon request.

Timeline

Dental nurse

The Gateway Dental Practice
08.2019 - Current

Customer assistant

Parsons Bakery
07.2018 - 06.2019

Cleaning worker

Teresa Manners
01.2018 - 12.2018

A-Levels - Business studies

King Henry VIII Comprehensive School
09.2017 - 07.2019

A-Levels - Health and social care

King Henry VIII Comprehensive School
09.2017 - 07.2019

A-Levels - Welsh Baccalaureate

King Henry VIII Comprehensive School
09.2017 - 07.2019

Waitress

The Sugarloaf vineyard
06.2017 - 09.2017

GCSEs - Mathematics

King Henry VIII Comprehensive School
09.2016 - 06.2017

GCSEs - English

King Henry VIII Comprehensive School
09.2016 - 06.2017

GCSEs - Physical education

King Henry VIII Comprehensive School
09.2016 - 06.2017

GCSEs - Religious studies

King Henry VIII Comprehensive School
09.2016 - 06.2017

GCSEs - Additional science

King Henry VIII Comprehensive School
09.2016 - 06.2017

GCSEs - Welsh second language

King Henry VIII Comprehensive School
09.2016 - 06.2017

GCSEs - health and social care

King Henry VIII Comprehensive School
09.2016 - 06.2017

Community volunteer

Riverside riding centre
06.2016 - 09.2016
Jade Collett