Jade Clements
London,UK
Summary
Strategic Auction Specialist with over 11 years in the property sector and a proven record in business development. Delivered growth across three local branches and prioritised high-quality service for landlords and tenants. Leadership combines market analysis with a focus on team development and revenue optimisation.
Overview
2
2
years of post-secondary education
12
12
years of professional experience
Work history
Auction Specialist
IAMSOLD
Remote
2026.02 - Current
- Built and maintained strong relationships with EXP agents to identify and develop auction opportunities.
- Reviewed agent stock to source potential auction leads and assess market viability.
- Conducted appraisal calls with vendors to discuss property value, sales potential, and next steps.
- Analysed and advised on pricing strategies to maximise sale outcomes.
- Negotiated and agreed contracts, ensuring all compliance and legal documentation was completed accurately.
- Collected and reviewed viewing feedback to inform sales strategy.
- Generated and managed bids throughout the auction process, from launch to close.
- Facilitated successful sales agreements at auction end, securing proof of funds, AML checks, and solicitor details.
- Managed diaries and prioritised a high volume of daily administrative and operational tasks.
- Provided support to team members, ensuring smooth workflow and collaboration.
- Conducted branch visits in Wales and Newcastle to strengthen relationships and oversee operations.
Area Lettings Manager
Acorn
Catford, Grove Park and Lewisham
2024.06 - 2026.01
- Sales & Negotiation – Bringing new clients onboard, whilst negotiating services and fees.
- Oversaw daily operations of three offices, established objectives, tracked task progress, and pursued past business opportunities to enhance success rates. Negotiating deals with landlords whilst pushing ancillaries to meet targets.
- Ensured team managed portfolios to required standards, maintaining compliance and enhancing client satisfaction.
- Compliance & Legal – Ensuring Landlords and their properties have the right documentation and understand their legal obligations.
- Landlord & Tenant Relations – Dealing with escalations that arise from my team's engagements.
- Team Leadership & Training – Mentoring and training Lettings staff across the three locations.
- Performance Tracking/KPI Monitoring to ensure offices and teams stay on track to hit targets.
- Utilised CRM and property management software (Radar) to streamline operations.
- Conducted market research prior to property appraisals, ensuring accurate pricing and informed decision-making.
- Complaint Resolution – Dealing with escalations.
- Produced high-quality photographs and detailed floor plans to effectively market properties.
Lettings Manager
Acorn
Lewisham
2022.01 - 2024.06
- Managed daily operations of Lewisham office, seeking new business opportunities and negotiating deals with landlords to achieve targets, overseeing full lettings process from valuation to tenancy agreements.
- Managed portfolio of approximately 20 properties per month, maintaining high occupancy rates through proactive engagement with tenants and landlords.
- Negotiated rental agreements with landlords to secure optimal lease terms.
- Ensure compliance with lettings laws and regulations (e.g., Right to Rent, deposit protection).
- Implemented marketing strategies to attract landlords and tenants, increasing visibility of available properties and enhancing client engagement.
- Conducted in-person viewings and property valuations for prospective tenants.
- Managing ongoing follow-ups to ensure a seamless client experience.
Senior Lettings Negotiator
Acorn
East Dulwich
2019.03 - 2022.01
- Scheduled viewings, provided landlords with feedback, and identified opportunities for booking valuations. Finalised rental agreements through negotiations with landlords, conducted in-person viewings, and collaborated with Granger PLC, one of UK's largest landlords. Achieved first place for percentage against target in 2021, contributing to office's award for exceeding targets.
- Facilitated property viewings and secured rental agreements.
- Advised landlords on pricing, regulations, and market trends.
- Oversaw tenant applications, referencing, and contract signings to ensure compliance and smooth transitions.
Lettings Negotiator
Acorn
Sydenham & East Dulwich
2016.01 - 2019.02
- Facilitated in-person tours of properties for prospective renters and closed rental deals.
- Organised and scheduled property viewings for potential tenants, provided landlords with feedback, and conducted in-person viewings, contributing to office recognition as top performer in 2018.
- Advised landlords on competitive pricing strategies and current market trends to optimise rental agreements.
- Facilitated tenant application processing and documentation, ensuring efficient referencing and contract signings.
Sales Negotiator
Acorn
2015.01 - 2016.12
- Conducted property viewings and successfully closed deals, contributing to overall sales targets.
- Advised vendors on competitive pricing strategies and current market trends to optimise property sales.
- Scheduled and coordinated property viewings for potential buyers, providing feedback to vendors and engaging clients during in-person viewings.
- Liaising with brokers, solicitors and estate agents to ensure a seamless transaction.
- Progressing files through to exchange of contracts.
Education
A Levels - Math, Business Studies, Music & Music Technology
Christ the Kings Sixth form
2005.01 - 2007.01
Skills
- Auction procedures
- Real estate Marketing
- Sales and Negotiation
- Legal & Compliance
- Customer Service
- Financial Management
- Attention to detail
- Solution focused thinking
- Leadership
REFERENCES
References available on request
INTERESTS
Interior Design, Photography, Food aesthetics, Travel, Networking & Socialising
EXPERTISE
- Sales & Negotiating | Expert
- Client Management | Expert
- Mentoring | Expert
- Leadership | Expert
- Legal & Compliance | Proficient
Timeline
Auction Specialist
IAMSOLD
2026.02 - Current
Area Lettings Manager
Acorn
2024.06 - 2026.01
Lettings Manager
Acorn
2022.01 - 2024.06
Senior Lettings Negotiator
Acorn
2019.03 - 2022.01
Lettings Negotiator
Acorn
2016.01 - 2019.02
Sales Negotiator
Acorn
2015.01 - 2016.12
A Levels - Math, Business Studies, Music & Music Technology
Christ the Kings Sixth form
2005.01 - 2007.01