Jade Ching

• Facilitated active learning environments with engaging teaching aids and resources.
• Supported classroom teacher with behaviour management, promoting positive learning environment.
• Assisted in lesson planning for effective curriculum delivery.
• Liaised between teachers and parents, maintaining open lines of communication.
• Ensured safety of pupils during extracurricular activities for accident-free environment.
• Improved student engagement by utilising interactive learning techniques.
• Assisted children individually or in small groups to help them master assignments and reinforce learning concepts presented by teachers.
• Offered one-on-one guidance to struggling students for improved academic performance.
• Managed administrative tasks, aiding smooth running of the class.
• Assisted in conducting assessments to determine student understanding of subjects.
• Supervised students in classrooms, halls, cafeterias, playgrounds, and or on field trips providing safe, supportive environment.
• Participated in parent-teacher meetings to discuss student progress and potential improvements.
• Provided feedback on pupil's work, identifying areas for improvement.
• Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments.
• Managed care for diabetes patients by administering insulin and monitoring blood sugar levels.
• Enforced school behaviour policy, promoted positive learning environment.
• Promoted good behaviour through positive reinforcement strategies.
• Managed challenging behaviour through effective communication techniques.
• Established boundaries and challenged inappropriate behaviour from offenders.
• Coordinated classroom activities for enhanced student participation.
• Facilitated sensory experiences for students with autism, promoting positive behaviour.
• Provided specialist support for children with autism spectrum disorder, enhancing their participation in class activities.
• Participated in continuous professional development workshops to stay updated on latest teaching approaches for autism.
• Worked one-on-one with children with Autism Spectrum Disorder and ADHD.
• Assisted children with autism spectrum disorders in daily routines, facilitating independence development.
• Employed tailored strategies addressing unique challenges presented by ASD learners.
• Organised engaging activities that encouraged positive behaviour amongst ASD learners.

As a teaching assistant it was my job to provide support and assistance to individual students or small groups to help them better understand the content and help them to complete school work

Working closely with SEN children helping them access the curriculum in a mainstream school.

Some of my roles include:

• Getting the classroom ready for lessons
• Listening to children read, reading to them or telling them stories
• Helping children who need extra support to complete tasks
• Helping teachers to plan learning activities and complete records
• Supporting teachers in managing class behaviour
• Liaised between teachers and parents, maintaining open lines of communication.
• Assisted children individually or in small groups to help them master assignments and reinforce learning concepts presented by teachers.
• Provided feedback on pupil's work, identifying areas for improvement.
• Supervised students in classrooms, halls, cafeterias, playgrounds and or on field providing a safe and supportive environment.
• Offered one-on-one guidance to struggling students for improved academic performance.
• Maintained up-to-date records of pupil progress, tracking individual development effectively.
• Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments.

• Managing nightly activities for the team
• Motivating the team to achieve goals
• Delegating tasks to team members
• Conducting training of team members to maximise their potential
• Empowering team members with skills to improve their confidence, product knowledge, and communication skills
• Conducting quarterly performance reviews
• Contributing to the growth of the company through a successful team
• Instituted best practices, leading to higher work quality and efficiency.
• Coordinated daily tasks, ensuring smooth workflow within the team.
• Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
• Ensured patient comfort by providing personal care services.
• Maintained cleanliness of living areas, resulting in a safe environment.
• Administered medication as prescribed, ensuring optimal health.
• Followed infection control policies strictly to minimise risks.
• Handled emergency situations calmly, ensuring safety of all involved.
• Offered emotional support to patients during difficult times.
• Provided care for elderly patients, promoting their dignity and respect.
• Coordinated with healthcare professionals to provide comprehensive care.
• Assisted patients at mealtimes, encouraging balanced diets.
• Demonstrated empathy towards patients; fostering trustful relationships.
• Respected privacy of the residents whilst providing care.
• Enhanced patient morale with regular interaction and conversation.
• Monitored vital signs regularly, identifying any potential health issues early on.
• Supported families with information on patient progress and condition.
• Assisted in scheduling appointments with doctors or other healthcare specialists.
• Assisted with personal hygiene to ensure health and well-being.
• Facilitated social activities, improving quality of life for residents.

As a supervisor is was my job to work as part of a team to provide excellent customer service and building a good rapport with regulars and new customers, Supervising every day activities of a team of 5, providing encouragement and support to staff to make sure every day tasks are completed while maintaining professionalism and morale

some duties included:

• Supervising deliveries and managing the shop floor, staff and office related tasks when the manager is not at work
• Driving operational efficiencies, raising customer service levels & cutting costs
• Organising work load, allocating tasks, tasking team on a daily basis
• Managing team and individual performance
• Ensuring all administrative records are completed accurately
• Ensure professionalism & high quality is continually maintained
• Preparation of relevant reports and documents for senior managers
• Identifying areas of the business where improvements can be made
• Scheduling staffing levels, planning for holiday and weekend cover
• Opening and closing the office premises
• Training of new staff & identifying training requirements of existing staff
• Ensuring compliance with all relevant health and safety guidelines
• Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
• Conducted performance appraisals with employees for career development discussions.
• Oversaw inventory management to avoid any shortage or excess stock issues.
• Provided constructive feedback to staff for improved performance levels.
• Managed daily operations to increase productivity.

• As a carer My job revolved around helping clients who need regular assistance because of an illness, disability or an inability with their immediate needs such as washing, dressing and maintaining their hygiene
• As well as helping them with basic day-to-day or administrative tasks like paying their bills and shopping for the clients making sure there living a good quality of life

• My job revolved around helping clients who need regular assistance because of an illness, disability or an inability with their immediate needs such as washing, dressing and maintaining their hygiene
• As well as helping them with basic day-to-day or administrative tasks like paying their bills and shopping for the clients
• Responsibilities:
• Getting to know clients and their interests and needs
• Helping with personal care like washing, using the toilet and dressing
• Food preparation, feeding and giving out medication
• Carrying out general tasks like housework, laundry and shopping
• Helping clients manage their budget, pay bills and write letters
• Supporting families to get used to new caring responsibilities
• Giving emotional and practical support to children and young people
• Working with other health and social care professionals to provide individual care and development plans
• Helping to organise leisure activities
• Going with clients to and from a residential home

• This was a between school and college job, I worked at the Plymouth branch of 'Spud U Like' where my key responsibilities were to greet and make sure the customers were happy at all times
• Using time management skills to make sure their orders were taken and executed at a reasonable time with great hospitality and handling money making sure I take and give the right amount
• As well as being a cashier I also made the meals and made sure myself and the restaurant maintained the highest standard of cleanliness and hygiene at all times
• Responsibilities:
• Check with customers to ensure that they are enjoying their meals and take action to correct any problems
• Communicate with customers to resolve complaints or ensure satisfaction
• Collect payments from customers
• Process customer bills and payments
• Write patrons' food orders on order slips, memorise orders and enter orders into the computers to transfer information to kitchen staff
• Communicate dining and order details to kitchen personnel
• Take customer orders
• Take orders from patrons for food or beverages
• Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
• Present menus to patrons and answer questions about menu items, making recommendations upon request
• Clean tables or counters after patrons have finished dining
• Clean food service areas
• Prepare hot, cold, and mixed drinks for patrons

• Managed one of their coffee stores on my own for the Christmas period and my role included making sure the cabin run smoothly during the busy periods, serving beverages to customers, handling money and ensuring the cleanliness and hygiene of the cabin during and at the end of the shift