Summary
Overview
Work History
Education
Skills
Timeline
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Jade Cameron

Glasgow

Summary

I am a responsible, dedicated individual. A hard worker who completes every task to the best of my ability. I took on the role as prefect will in my final years at secondary school. I also volunteered at a local youth club during this time, which helped make me both a more responsible and respectful person. I have also worked as a waitress over the past 2 years as a member of a high profile events team in Edinburgh. Here I learnt Silver service catering while also being able to deal with a high pressure environment that was constantly changing to fit a range of different events.

Overview

3
3
years of professional experience
1
1
Language

Work History

Waiting Staff Member

Splendid Hospitality
Edinburgh, EDH
12.2021 - Current
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Supervised event staff to maintain seamless event operations. Supervised event that hosted 300 people per day.
  • Took on the role as mentor training new waitstaff on proper food handling, customer service and safety procedures.
  • Completed Team Leader training
  • Increased repeat clientele by building rapport with guests through friendly and engaging conversation
  • Displayed excellent multitasking abilities during high-volume periods, managing multiple responsibilities without sacrificing quality of service or attention to detail
  • Supported successful events at the restaurant such as weddings, corporate functions, or private parties by executing seamless service alongside fellow team members

Customer Assistant

Morrisons
Edinburgh, EDH
12.2020 - 09.2021
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

Bachelor of Arts - economics and marketing

University of Strathclyde
Glasgow, GLG
09/2021 - Current

Scottish Qualifications Certificate -

Firrhill High School
Edinburgh, EDH

Skills

Food running

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Timeline

Waiting Staff Member

Splendid Hospitality
12.2021 - Current

Customer Assistant

Morrisons
12.2020 - 09.2021

Bachelor of Arts - economics and marketing

University of Strathclyde
09/2021 - Current

Scottish Qualifications Certificate -

Firrhill High School
Jade Cameron