Summary
Overview
Work history
Education
Skills
Timeline
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Jade Ayres

romford,essex

Summary

Multi-talented Team Member able to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success and ready to learn more about the Animal field and advance professionally. Ready to gain new skills and learn more in this field using my degree to gain more knowledge.

Caring professional with keen sense for identifying animal behaviour and addressing needs of animals. Organised in planning exercises to keep animals healthy. Maintains calmness and composure in managing emergency situations. Instinctive individual with motivation to rear and raise healthy animals. Willing to learn day-to-day operations and maintenance of animals. Cautious and considerate with animal care.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work history

Team Member

Powerleague
Romford, Havering
07.2023 - Current
  • Demonstrated proper food handling and safety standards.
  • Collaborated and offered support with extra tasks to meet team goals.
  • Completed opening and closing checklists to create welcoming store environment.
  • Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
  • Offered exceptional customer service with strong product knowledge.
  • Maintained safe working environment by reporting unsafe conditions, accidents and injuries to supervisor.
  • Received incoming stock shipments, rotated current supplies and placed new items into correct storage locations.
  • Maintained bar stocks, replenishing daily as necessary.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Served guests spirits, lagers and stouts at bar.
  • Completed end-of-day cleanup to reset bar for next day.

Duty manager

PlayFootball LTD
Romford, Havering
06.2017 - 09.2019
  • Ran evening shifts and took on responsibilities of cashing up, dealing with closing procedures and setting up for the next day ahead.
  • Wrote end of shift reports to facilitate service continuity.
  • Stored cash floats and delivered secure banking procedures.
  • Oversaw emergency procedures and administered first aid.
  • Answered and helped resolve enquiries from clients, vendors and general public.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Resolved minor customer issues and requests for information, escalating complex problems to line manager.
  • Coordinated time periods during shifts to ensure bookings and party bookings would run smoothly.
  • Helped customers during Kids parties to ensure all customers have a stress free, enjoyable party.
  • Maintained bar stocks, replenishing daily as necessary. Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
  • Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
  • Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
  • Wrote end of shift reports to facilitate service continuity.

Education

Bachelor of Science - Animal Behaviour And Welfare

University of Lincoln
Lincoln
09.2019 - 06.2022

Skills

  • Customer Service: Dealing with customers on a day to day bases
  • Communication: Working with a team being on the same page and able to take initiative to get tasks done efficiently
  • Computer Skills
  • Management Skills
  • Data analysis
  • Data entry
  • Animal Behaviour assessments: Recorded animal behaviour to analyse in my dissertation
  • Dangerous Behaviour management
  • Animal Safety


Timeline

Team Member

Powerleague
07.2023 - Current

Bachelor of Science - Animal Behaviour And Welfare

University of Lincoln
09.2019 - 06.2022

Duty manager

PlayFootball LTD
06.2017 - 09.2019

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Jade Ayres