Jade-Ann Spencer

• I provided friendly table service to ensure i carried a positive dining experience for all customers
• Managed high-pressure situations during weddings and parties
• Maintained cleanliness and organisation of dining areas to uphold health and safety standards
• Handled cash and operated till efficiently, ensuring accurate transactions

Supported families by providing assistance and guidance during sessions

Monitored children's wellbeing during activities and free play to ensure a positive experience

• Assisted in preparing activity areas and organisation of activity areas to ensure a safe and engaging environment for children
• Assisted staff in organising and maintaining play equipment to ensure a safe and orderly environment
• Provided administrative support for sessions which includes using materials and resources for upcoming sessions
• Marvels and Meltdowns are a parent/carer support group, which supports families with children who have Autism (ASC) and/or Attention Deficit Hyperactivity Disorder (ADHD)

• Facilitated welcoming home-start sessions by addressing families' ongoing needs.
• Collaborated with staff and volunteers to align support with family needs during sessions.
• Organised and maintained tidy, safe spaces during and after activities.
• Follow strict hygiene and safety protocols across all child-related food preparations.
• Record attendance accurately for each session, including children and parents.

• Provided tailored, person-centred support to Autistic and Neurodivergent children, young people, and their families, focusing on individual needs and goals
• Promote independence by encouraging the development of life skills, confidence and self-advocacy
• Creating a safe, inclusive and supported environment where children and young people can thrive
• Building positive, trusting relationships with service users and their families through compassionate and effective communication
• Collaborate with colleagues and external professionals to ensure the best possible outcomes for children, young people and their families
• Maintaining a professional standard and delivering a high quality of care in accordance with the Scottish Social Services Council (SSSC) codes of practice
• Work in line with Autism and Neurodiversity North Scotland's values, promoting dignity, respect and inclusion
• Maintained accurate, detailed and confidential records of service users, ensuring all documentation is completed promptly and in line with the organisational policies and data protection requirements