Jacques Sellman
Rhondda Cynon Taff
Summary
Recent A-Level graduate with a strong commitment to personal development and a passion for outdoor activities, including walking, running, and gym workouts. Nearly two years of experience in a fast-paced environment at McDonald's, demonstrating proficiency in delivering exceptional customer service and effective teamwork during peak hours. Proven ability to meet targets and adapt to dynamic situations, showcasing motivation and a continuous learning mindset.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
09.2024 - Current
- Delivered fast, accurate service for positive customer experience.
- Collaborated with team members to ensure smooth service during peak times, demonstrating strong teamwork skills.
- Handled customer complaints with empathy and professionalism, working to resolve issues quickly.
- Processed payments efficiently, handling cash, credit card transactions, and providing accurate change.
- Took customer orders accurately, offering menu recommendations and answering queries about ingredients.
- Implemented time-management skills to handle multiple tasks efficiently during busy periods.
- Provided high-level customer service by going the extra mile to identify and cater to customer needs.
Education
A-Levels - 1 A, 2 Bs, (History, Business and Welsh Bacc)
Tonyrefail Community School
Tonyrefail, RCT01-2026
GCSEs - 1 A*, 1 A, 6 Bs, 1 C. (Including Maths and English)
Tonyrefail Community School
Tonyrefail, RCT01-2024
Skills
- Customer service
- Team collaboration
- Time management
- Data analysis
- Communication skills
- Primary source analysis
- Self-discipline
- Effective communication
Timeline
Crew Member
McDonald's
09.2024 - Current
A-Levels - 1 A, 2 Bs, (History, Business and Welsh Bacc)
Tonyrefail Community School
GCSEs - 1 A*, 1 A, 6 Bs, 1 C. (Including Maths and English)
Tonyrefail Community School