Summary
Overview
Work history
Education
Skills
Timeline
Generic

Jacqueline Davies

Glastonbury ,Somerset

Summary

I am a highly organised and dedicated administrative professional with nearly three years of experience as an HR/Office Manager in a fast-paced, 5-star salon environment. I have a proven ability to support and coordinate teams of 25+ staff, manage complex schedules, and maintain high standards of service and efficiency. I am skilled in multitasking, client liaison, data entry, and staff coordination, with a strong focus on discretion, professionalism, and attention to detail.

Overview

18
18
years of professional experience

Work history

HR/Office Manager

Tranquility Hair
Street, Somerset
11.2022 - Current
  • Payroll administration, including calculating the relevant commission for employees where appropriate.
  • Managing over 25+ employees welfare and scheduling.
  • Legal and regulatory compliance including health and safety and GDPR.
  • Business management, including budgetary oversight.
  • Document controls and record management.
  • Office administration and stock management.
  • Organising and booking appointments.
  • Liaising with public bodies to establish planning permission for changes of use.
  • Working with outsourced services providers such as Peninsular and Salon IQ.
  • Front of house at an award winning, 5-star salon.

Housekeeper

Self Employed
Somerset
06.2007 - 10.2022
  • Supporting elderly clients and assisting in their daily tasks.
  • Preparing meals and assisting in completing weekly shops/shopping lists.
  • Laundering and ironing clothes.
  • Ensured spotless and tidy environment by performing comprehensive house cleaning.
  • Cleaned kitchens (including ovens), bathrooms and bedrooms thoroughly and to clients' specific requirements.
  • Professionally cleaned certified AirBnBs and rental homes.

Education

BTEC - Business

Strode College
Street, Somerset

Skills

  • Office administration
  • Payroll and employee management
  • Organisation and attention to detail
  • Enthusiastic customer service and client management
  • High end front of house service
  • Multi-tasking and effective task prioritisation

Timeline

HR/Office Manager

Tranquility Hair
11.2022 - Current

Housekeeper

Self Employed
06.2007 - 10.2022

BTEC - Business

Strode College
Jacqueline Davies