Summary
Overview
Work History
Education
Skills
Software
Interests
Quote
Timeline
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Jacqueline Zuokumor

Toronto,ON

Summary

Friendly and astute medical administrative professional who is an enthusiastic and reliable team player that is always eager to contribute to collective success. Trained in appointments, front desk management and recordkeeping. Grasps and retains new concepts quickly and easily adapts to dynamic working environments and also has the proven ability to meet deadlines and prospers under pressure with great attention to detail.


Overview

7
7
years of professional experience
3
3
years of post-secondary education
1
1
Language

Work History

Medical Recptionist

Humber Bay Medical Imaging
Toronto, ON
01.2023 - Current
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Maintained current and accurate medical records for patients.
  • Managed multi-line phone system to schedule, reschedule and verify appointments and schedule the appointments of secondary care providers.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Completed patient referrals to other medical specialists.
  • Coordinated patient scheduling, check-in and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.

Modality Assistant

NHS
London, England
06.2021 - 01.2023
  • Assisted and supported doctors, radiographers and sonographers in the imaging department
  • Worked effectively within a multi-disciplinary team to deliver great patient care
  • Identified patients correctly using departmental protocols and procedures and prepare them for examination – including manual handing and prior exam prep
  • Carried out POC testing on patients if required
  • Monitored stock and looking after equipment in the department
  • Prepared trays and assisted in procedures e.g. FNA and guided injections
  • Performed clerical duties including arranging impatient/outpatient scans and monitoring lists using Soliton (RIS) whilst handling, sharing and disposing of confidential data in appropriate manners
  • Learned and understood a wide range of medical terminology
  • Undertook mandatory training in a range of subject matter including: Basic Life Support, Information Governance, ANTT, Nutrition and Safeguarding
  • Dressed wounds, helped with procedures and replenished room supplies.
  • Recorded vital signs and compiled health histories by asking questions and noting current medications.

Level Manager

IVS
London, England
10.2015 - 08.2022
  • Balanced and organised tills through cash handling, counting change and taking to account any vouchers
  • Trained junior team members in merchandising and customer service procedures.
  • Completed and balanced sales in excess of £250K with near-zero error
  • Unloaded and processed deliveries
  • Completed stands, dressed mannequins and arranged in-stand display boxes to showcase available products
  • Worked with managers and merchandisers to produce eye-catching displays
  • Set up concessions stand to handle 1000+ customers.
  • Met high-volume customer demands by staying on top of routine tasks.

Retail Assistant

The Royal Collection
London, England
07.2018 - 09.2019
  • Carried out transactions and refunds in a fast-paced environment using POS systems
  • Worked effectively as part of a team to ensure the store was fully replenished to keep store up to standard
  • Contributed to the making of £5,000,000 in a 10 week period
  • Greeted arriving customers and delivered exceptional customer service.
  • Specially trained to process the domestic or international shipping of goods.

Education

Bachelor of Science - Biomedical Science

Coventry University
England
10.2017 - 05.2020

Skills

Microsoft Office

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Software

Python Programming

Interests

Cake baking

Food reviewing

Quote

We boil at different degrees.
Ralph Waldo Emerson

Timeline

Medical Recptionist

Humber Bay Medical Imaging
01.2023 - Current

Modality Assistant

NHS
06.2021 - 01.2023

Retail Assistant

The Royal Collection
07.2018 - 09.2019

Bachelor of Science - Biomedical Science

Coventry University
10.2017 - 05.2020

Level Manager

IVS
10.2015 - 08.2022

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Jacqueline Zuokumor