Jacqueline Wingrove
Greenwich,United Kingdom
Summary
Dedicated professional with expertise in special needs support and behaviour management, offering comprehensive skills in group and individual instruction. Proficient in early childhood education, literacy and numeracy support, ensuring health and safety compliance while modelling positive behaviour. Adept at classroom management and SEND support, with a focus on enhancing learning through effective communication and playground supervision. Career goal includes advancing inclusive education practices to foster a supportive learning environment for all students.
Overview
25
25
years of professional experience
1
1
Certification
Work history
Wraparound Care Practitioner
Basecamp Childcare
Lee, Lodon
2025.09 - Current
- Organised group games and crafts which led to increased social interaction among the students.
- Prepared healthy snacks for children, promoting good nutrition habits.
- Enhanced communication skills by interacting daily with parents about their child's progress.
- Supervised outdoor playtimes ensuring safety at all times.
- Prepared nutritious meals and snacks, carefully adhering to individual dietary requirements and portioning standards.
- Greeted parents, responded to enquiries and provided information regarding childcare program.
- Managed and administered medications and minor first aid treatments, prioritising child safety and wellbeing.
- Reported to manager regarding issues and concerns of parents and children respecting confidentiality and privacy regulations.
- Read stories and lead activities to help children build foundational learning skills.
Primary Teacher Assistant
Reed education
London, England
2023.04 - 2024.09
- Observed children during social interactions and encouraged positive choices for minimizing and resolving conflicts
- Provided friendly, enthusiastic support to pupils in individual and group support settings
- Organizing class spaces and prepared materials for upcoming teacher lessons
- Acted as superb role model, consistently promoting school mission and values
- Prepared necessary equipment and technology ahead of class
- Observed pupils closely in classroom environment to foster engagement
- Maintained child safety, security and good behaviour during classroom and outdoor activities
- Responded to changing needs of pupils and staff to provide maximum help and support
- Delivered additional learning support opportunities to small student groups, enabling improved academic confidence.
- Created positive, engaging learning environments to improve student experiences
- Supervised pupils during lunchtimes and educational visits
- Helped student to build confidence by cultivating trusted atmosphere in group settings
- Supported teachers in managing challenging student behaviour, conducting progress meetings to provide feedback and recommend appropriate action
Front of house manager
Rush Hair
City of London
2012.10 - 2020.07
- Maintaining the salon to a high standard
- Achieve and exceed sales targets on a daily basis
- Customer service, taking bookings, answering telephone calls and offering advice and guidance on styles and resolving customer complaints
- Daily cashing and Health & safety knowledge
- Daily/weekly reports
- Assist the manager in day-to-day duties, supervise employees and report the activities of the day to the manager
- Interviewed pool of candidates to determine individual best suited to vacancies.
- Motivated staff by setting personal goals, measuring performance and delivering insightful feedback.
Front of house manager
Leticia Haute Coiffure
2012.05 - 2012.07
- Maintaining the salon to a high standard
- Achieve and exceed sales targets on a daily basis
- Customer service, taking bookings, answering telephone calls and offering advice and guidance on styles and resolving customer complaints
- Daily cashing and Health & safety knowledge
- Daily/weekly reports
- Assist the manager in day-to-day duties, supervise employees and report the activities of the day to the manager
Front of house manager
Multitrax Group
London
2009.12 - 2012.05
- Maintaining the salon to a high standard
- Achieve and exceed sales targets on a daily basis
- Customer service, taking bookings, answering telephone calls and offering advice and guidance on styles and resolving customer complaints
- Daily cashing and Health & safety knowledge
- Daily/weekly reports
- Assist the manager in day-to-day duties, supervise employees and report the activities of the day to the manager
Administrator
Land of Leather
2007.10 - 2009.03
- Customer service on a daily basis, answering phone calls, resolving customer complaints
- Kpi reports
- Ordering of goods from various manufacturers
- Maintaining the order bank
- Building and maintaining solid relationships with customers resulting in repeat business
- Daily/weekly reports
- Daily/weekly cashing up
- Keeping all customers informed of delivery times
Trainee hair stylist/Qualified Stylist
Graham Webb International
2001.07 - 2007.07
- Maintaining the salon to a high standard
- Achieve and exceed sales targets on a daily basis
- Cutting, washing hair, coloring and styling
- NVQ level 2 & 3 City and Guilds
- Diplomas in Clynol perming & colouring
- Customer service, taking bookings, answering telephone calls and offering advice and guidance on styles
- Daily cashing and Health & safety knowledge
Education
full standard secondary - Math's, English Language, English Literature, Science, Information Technology, French, Art, History, Food Technology
Eltham Green Secondary School
Skills
- Special needs support
- Behaviour management
- Group and individual instruction
- Early childhood education
- Literacy support
- Health and safety compliance
- Behaviour modelling
- Numeracy support
- Communication skills
- Playground supervision
- Special Educational Needs teaching
- SEND support
- Classroom management
- Learning support teaching
Certification
- NCFE CACHE Level 2 - Understanding Safeguarding and Prevent
- NCFE CACHE Level 2 - Understanding behaviour that challenges
- Full Paediatric First Aid
- Enhanced DBS - On update service
- Level 3 Designated Safeguarding Lead
- Level 2 Food Hygiene and Safety For Catering
Accomplishments
Front of house of the year 2018 - Rush Hair
Custom Section
Currently seeking a part-time opportunity in schools, customer service or administration. Hold excellent communication and interpersonal skills and can communicate at various levels. Ability to work within a team as well as working on my own. Highly motivated individual who strives in a busy and demanding environment. Skills in working with children, 121 with ASD Children, managing staff, dealing with customers, till management, phone and email communication and writing reports.
Timeline
Wraparound Care Practitioner
Basecamp Childcare
2025.09 - Current
Primary Teacher Assistant
Reed education
2023.04 - 2024.09
Front of house manager
Rush Hair
2012.10 - 2020.07
Front of house manager
Leticia Haute Coiffure
2012.05 - 2012.07
Front of house manager
Multitrax Group
2009.12 - 2012.05
Administrator
Land of Leather
2007.10 - 2009.03
Trainee hair stylist/Qualified Stylist
Graham Webb International
2001.07 - 2007.07
full standard secondary - Math's, English Language, English Literature, Science, Information Technology, French, Art, History, Food Technology
Eltham Green Secondary School