Summary
Overview
Work history
Education
Skills
Timeline
Generic

Jacqueline Stevens

United Kingdom

Summary

A highly skilled professional with a strong focus on time management and exceptional customer service. Demonstrates proficiency in logistics understanding, stock replenishment, and quality control, ensuring adherence to safety standards and environmental sustainability. Known for a sociable and engaging personality and committed to delivering the highest service to maintain customer engagement and retention. Dependable and principled, with punctuality assurance and flexibility to suit business needs. A detail-orientated, self-motivated individual with keen multitasking abilities, that can complete any task with high degree of accuracy and efficiency, ensuring client confidence on behalf of the company .

Overview

43
43
years of professional experience
5
5
years of post-secondary education

Work history

Warehouse Operative

Marks and Spenser's
Castle Donington, Leicestershire
03.2014 - Current
  • Working on SCS pick automation ensuring that both M&S stores and customer's receive quality products efficiently on time
  • Managed disposal of waste materials, maintained clean working environment.
  • Coordinated with management, contributed valuable input during team meetings.
  • Inspected goods upon arrival, reported any discrepancies or damages.
  • Ensured high standards of cleanliness by regularly sanitising warehouse equipment.
  • Improved efficiency with meticulous coordination of stock and inventory control.
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
  • Prepared items for timely dispatch and safe transportation.
  • Completed work following safety rules for best working practices.
  • Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
  • Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.

Sales Assistant

Pompadour Hair and Beauty Wholesaler
Derby, Derbyshire
02.2012 - 03.2014
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Demonstrated products effectively leading to increased sales conversions.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Utilised excellent communication skills to provide detailed product information.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.
  • Built strong relationships with regular customers for repeat business.
  • Conducted daily inventory checks to manage stock levels accurately.
  • Assisted customers with product selection for optimal satisfaction.
  • Maintained knowledge of current sales promotions helping customers make informed buying decisions.
  • Ensured stock replenishment in a timely manner to maintain product availability.
  • Learnt about new products quickly, providing comprehensive guidance to customers.
  • Offered personalised shopping advice to enhance customer experiences.

Section leader printing assistant

Bemrose Booth Ltd
Derby, Derbyshire
06.1982 - 06.2010
  • Print and personalised gift cards for well known retail/ corporate brands securing client confidence
  • Implemented new procedures for quicker response times.
  • Trained new hires, resulted in increased productivity.
  • Managed stock levels to reduce waste and increase profitability.
  • Maintained high standards of customer service with regular monitoring and coaching.
  • Promoted a positive work environment for higher staff morale.
  • Evaluated employee performance regularly, identified areas for improvement.
  • Delegated tasks effectively to meet business demands.

Education

GCSEs -

Parkfields Comprehensive School
Derby
09.1977 - 05.1982

Skills


  • Time management proficiency
  • Perceptive to the needs of others
  • Sociable and engaging personality
  • Barcode scanning literacy
  • Deadline adherence
  • Safety consciousness
  • Logistics understanding
  • Punctuality assurance
  • Digital confidence
  • Stock replenishment
  • Stocktaking
  • Quality standards
  • Efficient and proactive
  • Exceptional customer service
  • Fashion forward with an eye for new trends
  • Flexibility to suit business needs
  • Target-focused
  • Attentiveness to detail
  • Environmental sustainability awareness
  • Health and Safety Compliance
  • Multidisciplinary teamwork
  • Quality Control
  • Product scanning


Timeline

Warehouse Operative

Marks and Spenser's
03.2014 - Current

Sales Assistant

Pompadour Hair and Beauty Wholesaler
02.2012 - 03.2014

Section leader printing assistant

Bemrose Booth Ltd
06.1982 - 06.2010

GCSEs -

Parkfields Comprehensive School
09.1977 - 05.1982

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Jacqueline Stevens